Customer Ratings & Reviews

Purchased a Jitterbug phone for my 90 year old sad two years ago. Buttons wore out. Purchased a new Jitterbug phone but speed dial causes a issue. Apparently there is a bug in the software. When using speed dial, it works then just doesn’t causing you not to be able to call or receive calls. Returned the new phone and exchanged but second phone has same issue. My dad, now 92 needs speed dial. Had to return and purchase a different phone and different plan. Disappointed as Jitterbug was wasy for dad to use.

It is working pretty good for an elderly family member who doesn't text but who likes the large numbers and that it is like a past flip phone they use to use.

Didn't need Lively phone I bought as my old one still worked

Great phone for my 91 yr old Mom! Easy to use, large numbers to see, and cheaper than a regular cell phone!

This is a great phone for my 97 year old father in law. Easy to use and loud enough volume for him to hear it ring.

the Jitterbug Flip2 cell phone for seniors is a great phone. Offers different monthly plans to utilize. The phones features help the elderly navigate easily and maintain a little independence.

Really dissatisfied with the way my mom was treated during the purchase of this phone. The phone worked great. But the customer service rep did not do what another rep promised as far as assisting my mom with setting it up and using it. Was very rude and dismissive to an 85 year old woman!

It has good size buttons and display. The only downfall I see is that to call someone from contacts, You have to press ok 4 tumes.

Great customer service. Rep was very helpful and answered my questions

Second one I have bought for a relative. Exactly what they needed

The phone works fine for my elderly father. The service, on the other hand, could be a little better. I wish they offered a "calls only" service instead of bundling voice and text together.

Bought for mother in law who owned a original GreatCall Jitterbug . This is not as simple as the original one. Too many steps for a elderly person to go through. They can not just simple scroll down to the person they want, they have to push the “ok” button with every move. It is very confusing for her. Too many steps , too much too remember. The original was better much simpler , user friendly.

Perfect, great deal. Simple for the mentally challenged person to use.

It’s a perfect phone for my disabled stepfather It’s not too expensive

Even I, a senior, have been able to read and understand how to use the Jitterbug. I love the name and used to dance the jitterbug— good music!A

Product is excellent for seniors, Simple, easy to walk someone through the process.

phone does every I want, make calls, phone for emergences, a flip up so I dont need to clean the screen all the time, easy to use.

basic phone good for seniors; but, I need a basic Apple phone

Great value and was for my father who has a hard time hearing. He got it connected to hearing aids and loves the phone.

Just like flp 1 very easy handling the speaker is very good to hear nice color red compared to flip 1