Customer Ratings & Reviews

This phone is perfect for older family members who don't want a smart phone. The buttons are larger and display is easy to read. My father-in-law has been using this phone for a year now and absolutely loves it. The speaker phone feature seems to work better than their iPhone. Lively customer service has been fantastic as well. Highly recommend.

Exceptional Customer Service in store, Tomas was always going out of his way to make sure we were Happy with our product!

Bought this for my mom, her original jitterbug stopped working with the network update. She's in her 80's and she had no phone for a week and a half. Nice huh?

Great phone Easy to use -large numbers- my 93 year mom can use it with no problems-customer service is great

Easy to set up, great customer service with Lively. Easy to use phone.

This is the perfect phone for my mother! And at $20.00 a month unlimited text and minutes and no contract — no brainer!

A great little phone, so compact, numbers are big, would recommend it for the seniors

Easy to use, large numbers, easy to set up. With the pricing options were explained better in the item description. Seems a little high versus what is on the market. Overall happy at this point.

Great phone for seniors. My grandmother can actually use this phone

Bought this phone for my 92 yr old Dad. He has already used the emergency button several times. Highly recommend.

Exactly what I was looking for. Being a senior citizen and not much of a techie, I am totally pleased with this purchase.

The phone is a high quality phone for my 93 y/o mother in law. It’s big numbers clear to use and see. The company was extremely helpful with transferring her phone number from Tracfone who was not accommodating. It was nice to talk to people that were actually in this country and understood what you needed. Great phone and customer service.

I got two of these one for my mother and father. I have spent hrs trying to teach both my elderly parents how to use a smart phone & I thought the flip phone would be easier for them, & it is to a certain extent. I have tried to program the speed dail features on my dad's phone and it still has not configured. I really don't understand why. So I am gonna have to call customer support again. I would think the process of activating the phones and programing would be straight forward and easy. But its really not. I am glad they both can dial out but my folks have to enter in the full number every time. If you wanna get this for convenience for you and your elderly parents I do not recommend. It will take a long till your done

I brought this for my 90 year old mother she loves it

An OK phone for an old cogger like me...no frills, just talk and text.

I bought this for my mom who doesn’t handle technology well. It is a great little phone for someone who doesn’t want a smart phone. She can call and text and Lively has operators available to call a Lyft ride or help with any emergencies. It also has a magnifier, a camera, a flashlight and a calculator. Lots of handy features. And the red phone is really nice looking. The phone is relatively small (but the letters on the screen are not) so I bought a case on a lanyard on Amazon so she can wear it around her neck. But plan to spend some time getting it activated. I struggled a bit with that and spent nearly two hours getting it done. There are people who can help, but only during regular business hours. A great buy on a Best Buy sale.

My client is happy with the telephone. No complaints at this time, easy to manage, simple instructions.

Phone is easy and simple to use. I am very pleased with it.

Overall ok but has issues. This was purchased for my father. 1) Voicemail. I needed to call Lively to have this added to his phone. After adding when I see a message I have to turn off his phone and back on to access the message. 2) He tends to use the speakerphone which automatically changes the ring to silent so he will miss several calls until I change it back to Max volume. 3) Adding contacts when new. No option to transfer from SIM card. I had to manually enter each contact. 4) Not good for text since you have to scroll to the correct letter on each pad. This is normal for this type of phone and my dad doesn't text so ok. 5) The limited number of options in the software for viewing numbers and other menus is lacking.

Very user friendly for seniors. Excellent sound and tone.