Customer Ratings & Reviews

it is a flip phone which is what i need right now just to text and call.

Really dissatisfied with the way my mom was treated during the purchase of this phone. The phone worked great. But the customer service rep did not do what another rep promised as far as assisting my mom with setting it up and using it. Was very rude and dismissive to an 85 year old woman!

Jitterbug must have taken the specs from an old flip phone and removed some code without thinking about seniors will be using it. They should have their developer spend a day with different types of seniors. Some with Dementia, some with eyesight trouble, Some with limited hearing. 1) My 91 year old friend forgets to press the speaker button when answering. 1) Please add a phone setting for speaker default on/off. Have a bright light with a setting to blink for an incoming call. Have an LED on front and back so the user does not have to remember to have it face up. 3) There needs to be functionality to see what the Speed Dial buttons are set to. Now I have to add a new contact to the Speed Dial to see what they were. 4) have a screen that can be defaulted to see the list of names in Speed dial wnen opening the phone. 5) The user needs to navigate to contacts, person, edit, then press on number. Then update Speed dial for the contact. Move the speed dial to the screen with the other contact settings. 6) How do I use favorites

Great Service, Great product great prices, works very well

My client is happy with the telephone. No complaints at this time, easy to manage, simple instructions.

A+++ Would highly recommend. Easy to use and reliable.

Easy to set up, great customer service with Lively. Easy to use phone.

Love, love, love this phone! Had a smart phone for 3 years and hated it. I am 74 years, this phone is perfect.

Great for those who cannot transition to a smartphone. Limited features and great usability. For the technophobe.

Great phone for seniors. My grandmother can actually use this phone

This phone we bought for my 90 year old mother. It worked great and gave us the piece of mind knowing it was protecting her. She passed away in June of this year and the company Lively even waived all charges for the month that she passed away. Great Phone Great Company

Easy to read instructions. Simple to use. For old men and women. Generations X, Y and Z would find it lacking.

Outstanding high quality cellphone. Professionally designed. Easy to navigate. User friendly all around.

An OK phone for an old cogger like me...no frills, just talk and text.

The phone is a high quality phone for my 93 y/o mother in law. It’s big numbers clear to use and see. The company was extremely helpful with transferring her phone number from Tracfone who was not accommodating. It was nice to talk to people that were actually in this country and understood what you needed. Great phone and customer service.

Easy to use, purchased for my wife who is not very technical literate and she loves the phone!

Purchased this for my mom. She loves the easy to use large buttons and the flip phone!

This a beautiful phone that works well for a senior citizen who cannot seem to use standard smartphones.

This phone is very easy to use and is great for an older person who is struggling with memory problems.

BEST PHONE I HAVE EVER HAD. ITIS EASY TO DO THE SETTINGS. THE INSTRUCTION BOOK ENCLOSED MMAD EVERYTHING EASY.