Customer Ratings & Reviews

just what a person my age needed, easy to use and set up

Perfect for an older adult who only needs it to make calls.

Great flip phone for elderly people to use. Very easy to use.

It's a gift and has not been used yet. Our last one was great!

If you want a low cost basic flip phone, this is it. Also, the Lively customer service is great.

Terrible device, has reception issues, and has too many features for an elderly person. the support team told us the phones sometimes are "just not working" and there is nothing they can do. We had them send us a Jitterbug1 which is functional but please avoid this phone, it is confusing and the Alexa feature does not even work. It had multiple broken features and functions.

Everything you need to keep your communications simple.

I love my jitterbug flip phone it goes with me every were

It took a little while to get used to setting up for my mother. She's 93 anyway. She likes it. It's lighter than the last one like this and has a Bluetooth

The phone is perfect for my use as it's easy to use.

Decent phone for older folks, especially the smartphone un-initiated. Unfortunately not waterproof.

Good phone bought it for my mom she likes it a lot.

Works well for the senior we bought it for, easy to use.

I brought a friend in to help her fet a phone that would be easy for her to use. This is perfect. The sales manager on this sale in the Thousand Oaks store was very dismissive and uncaring which was disappointing but The customer care dept was amazing and very helpful.

In case of an emergency I have a phone. Do not use it for anything else.

Like it much better than my other phone. Much easier to use.

Enjoying the phone great selection easy to use happy

My mother is 80 and this phone is exactly what she needs. The plans however are a bit pricey and you have to go through lively, you can't use a different carrier. If you have an elderly parent that would struggle with a smart phone, this is for you. It has big buttons and is not complicated.

Purchased this phone for my mother to replace her first-generation jitterbug flip phone. The phone will work fine for a while and then outbound and inbound calls will start failing. The only way to resolve is to power down and restart. Have been working with Lively to resolve and after pushing for an answer, I found out that this is a known issue with this phone. They apparently are pushing out a fix over the air, but I was told that it might take up to two weeks. Not sure why Best Buy is selling these with this known issue.

The phone is perfect for someone who only needs a phone.