Customer Ratings & Reviews

The GreatCall phone is easier to see with the bigger numbers. My husband likes the size because it fits in his pocket. He also likes that the phone really tells him what he needs to do when he opens it. It is much better for him to handle.

Brought the phone for my 90 year old mother. She can use this phone, wish I had brought it in red.

I got this phone for my dad who is in a nursing home. He has always used a flip phone and thats what he wanted to continue to use. The numbers are big, its easy for him to use, and its very simple. Just what he needed!

Hard for my 93 year old mother to navigate to call

Service not good at all! All day, every day foreigners calling my 84 yr old mother trying to who do her to buy something or sign up for something, or just get info, who knows!!! Then the bills increase after the first 2 months, increasing each bill there after. And we have proof we paid them! She even paid the extra! I am so disgusted with the way they treat the elderly! I have been a nurse taking care of elderly for over 30 years! They ought to be ashamed! I know I am sorry I purchased this phone and their service! Liars!!!

So farso good I have used it once but might useit again tomorow!

Purchased this phone for my Mom who is in a nursing facility and has vision problems. It arrived quickly and got a great price. My brother set up the phone before getting it to her. It was not as simple as they make it sound. My Mom has not yet tried the phone because she will need help from staff to learn it. But it certainly seems from my brother trying to try it out that they could have made it easier to use. I will update once she actually gets to use it.

Bought this for my mother-in-law to replace an outdated flip phone. She loves it! An easy-to-read screen and easy-to-use buttons are what she likes best. Loves the senior features and the battery life.

This telephone is perfect for someone who need a basic phone.

Was looking for a backup phone for an older family member that only wants a landline. This phone has the larger buttons and is fairly easy to use. Was just what we needed.

Gets 2 stars for the sales price and activation help. Very disappointed this phone is advertised as an easy to use phone for seniors. Examples...to answer a call they have of open the phone and press OK, should be to just unfold (open) the phone and answer. The Alexa feature did not work for us after all the steps to setup. It would go through the motions but never actually make the call, even if it worked, the user would have to say Alexa, ask Lively to call (person from the contact list). Should only have to say Alexa, call (contact), or better, just call (contact). Even setting up contacts was not that easy. You have to create the contact first with a number then save it, then, go back and edit to add other numbers and whether it is a cell, home, or office and other details. This caused me to, initially, add contacts with the different numbers and, after learning the correct way, had to delete them. Now Alexa still sees the deleted contacts, it appears, as I was testing its failed use. I see no way my mom could add to or edit contacts herself. To make a call from the contacts list was a long training session for my mom too. Several steps to get to the number to call....our little phrase to help her remember the steps was "if its in Blue, what do you do, hit OK" each time. Hope Lively will update their firmware or whatever to correct these issues about call answering and Alexa use if at all possible. The Flip 2 would be a true "Seniors" phone if they would.

Good basic phone if you don't use much. Texting is difficult without digital keyboard; probably ok using voice but haven't tried yet.

Can’t connect this phone Bluetooth with Apple Watch

This flip phone is great for seniors. I bought iti for my mother-in-law who is in her 90s. Before I made the purchase I called the Best Buy store and the salesman indicated to me that I could use the phone on carrier my mother-in-law was already using. Alas this was not the case and I had to subscribe with Lively, so the monthly fee became a little higher and I had to pay for activation of new service when I thought all I had to do was mover the SIM card to the Jitterbug phone.

Bought this when AT&T would no longer support their old phone. Great value and does everything the old phone did and more. Very low-cost plans to get minutes needed. Easy to use for anyone. Told AT&T to take a hike with their over-priced products and services and poor customer service.

My husband is finally able to manage cell phone calling & receiving. Much simpler than his old phone. He hasn't figured out how to include Alexa, and my daughter is trying to help him with that, since she bought him the Alexa.

My mother-in-law likes her phone. It was similar enough to her old phone, so the transition was easier. She is not and never has been into technology, so the simplicity of this phone was important.

The phone itself is good. But told the salesman wanted a red phone, but did not tell us they didn't have one until after the purchase.

simple but did not like the extra cost for the emergency button

This phone is very cheaply made and breaks easily. We have replaced it three times in just a few years for my elderly father. It also is not as easy to operate as it claims to be.