Customer Ratings & Reviews

It's touted as being a simple cell phone for seniors, and lives up to its billing. My 81-year-old mother seems to be able to function with it so far.

Haven't had a chance to read the directions yet but so far the phone works fine. Monthly charge is more than our last cell phone so hope this is worth it! Nice large numbers and clear time/date info.

My dad loves his new phone! It’s easy for him to operate and big buttons make it easy for him to see.

While it is for the most part simple to use there are still some aspects that are hard for my elderly father to grasp. Have to scroll so much and push "ok" multiple times just to make a call.

I love this phone. I love the size of the numbers and the display window. The instructions are easy to follow.

I like my Lively flip phone. It is very handy. Crystal clear communication. Great texting and talking.

Excellent phone for my aunt, who is older; and loves the flip phone

Great for seniors. Solid device with large buttons that are easy to see and press. There don't seem to be many basic phones in the marketplace so the only downside is the monthly cost. If this were possible to use with another service like tracfon ecould be much more affordable for folks on limited fixed incomes.

Overall good product. Not easy for an elderly person to operate. Volume button is in a bad place as it accidentally gets turned off.

Easy to use for my grandpa who is not used to cellphones! Numbers are big and it’s comfortable and simple enough to use!

Easy-ish to use for an 88-year-old with dementia. My father-in-law was surprised that some of the buttons are designed differently from the Jitterbug previous model, but he'll catch on. Overall, a decent product but we don't expect it to last for years. The previous model lasted only 17 months. Wish there were an easier interface, but whatever.

I bought another phone for my mother. The battery last about 13 months. then it's time to buy another one. but it does work,

Good phone, but Lively fouled up the activation by not listening to what i was requesting.

This is a great phone if you hate technology. No, really. You still have to have someone set it up. Also, it has c a button for emergencies. You know...."I'm fallen and can't get up". This also takes time to set up. You have a menu that has an important title other then PHONE. There's TEXT and MESSAGES. Best of all it has CONTACTS. Put them in and you have a list of people and their phone numbers.

Great little phone for a senior. But could not turn off texting feature- confusing for a 98 year old.

I actually have NO IDEA about the quality or features of this product. I couldn't activate it because there was no serial number card inside the retail box. I went back to the store and tried to exchange it for another just like it. But I checked the replacement phone while I was still in the store. There was no serial number card in it either. It seems to be a common problem, at least in that store. Best Buy graciously gave me a full refund. I hope they figure it out.

Great phone for my Dad. Nice large face to read numbers . Very easy to use for him

Got this for a senior family member and they love it. This line of phones is specifically designed for seniors, with large numbers on the keypad for easy reading, plenty of volume for ease of hearing, and overall it is very simple in design and easy to use. No unnecessary apps or other bells and whistles. There is also a panic button in case of emergency. This is a great phone for seniors, having been specifically designed for them.

I bought this phone based on advertisment and claims it had Alexia enabled voice command capability. I was looking for voice enabled phone in hopes it would be user friendly enough for my 85 year old mother to dial by voice. Specifically, I was hoping the so-called Alexia voice functionality would allow her to simply use voice prompts for calling. After purchasing and setting up, it turns out it is really not "Alexia" but a Lively watered down add-on to Alexia that has very limited capability and in no way resembles Alexia functionality or capability. Moreover, the user must say " Alexia followed by Lively" in a very clear voice, or it does nothing. Even when properly annunciating "Alexia Lively" and requesting to call " person on contact list", it fails to call 30% of the time and just hangs. The contact list can be updated online, but it you select favorites or emergency contacts, Alexia Lively thinks there is multiple duplicates and gets confused. This is by far the most clunky application I have ever seen or worked with for Alexia enabled device. Needless to say, my Mother was much more frustrated with this "senior" targeted phone than navigating her old standard flip phone. Do NOT purchase if thinking about using the so-called Alexia voice enabled features. It's not Alexia enabled, rather a very poor and clunky Alexia Add-on. The Big red button is a 911 call just waiting to accidentally happen for many seniors hitting it in error. It should have a delay or way to verify if button was pushed in error, before calling 911. The only way to enable the big red button to call customer service / Lively operator is adding additional services that are very expensive and more than the cost of monthly service for cell and text costs per month.

Bought one of these for my mom and another for my father in law. Love the fact that this phone is easy to use though the number keys could be a bit bigger. Overall, great phone for seniors.