Customer Ratings & Reviews

Phone works great. Lively transfered the wrong phone number to it, so they sent me another one. Phone is fine for older people.

This phone may be a little "complicated" for older folks with memory issues.

Great phone for the elderly. Purchased for my 90 yr. old mother. Numbers are bigger and sound is better than its predecessor, the Jitterbug phone. Even the camera is better.

We find the Jitterbug flip2 to be very easy to use and the features adequate.

Nice phone with large numbers. I bought this for my 85 year old mother who is not interested in smart phones. Unfortunately the phone service didn’t work well. Calls service was sporadic in our area. Worse yet, sometime the caller could hear but the called could not hear. I’m told this is an issue with the phone network also. I had to return this phone.

I truly appreciate best buy for the kind of goods and services they render and the amount of stress and anxiety

not all cell phone parts were in the jitterbug box. no charger. we had to go back the next day and have them get us a separate charger.

not as easy to navigate as advertized. They also said it had voice texting, it doesnt!

it's a good little phone , its not at all difficult . I bought this for my father in-law.

My husband purchased this phone for its ease of use. His previous phone was almost impossible to work. This phone is great except in trying to place the contacts. Wlil have to get a lesson.

My mother-in-law likes flip phones and needed a replacement. This phone is very simple and works well for someone who does not want multiple features but just a basic phone

Only 2 stars because this phone is marketed for seniors, but it is too difficult for my senior mother to utilize. It replaced the Jitterbug flip phone that she could operate without difficulty. Most disappointing is that the phone does not answer by opening it. Too many steps are required to maneuver through the screens to get to contacts and dial a number. Wish I hadn't purchased it because she gets so frustrated trying to use it.

Bought this for my mom and worked ok for the first month then she stopped using because she said calls would not go through - it turns out out that although we were paying for cell service, she was not getting a strong enough signal the past two months. Very disappointing waste of money.

My husband is ablate use this phone with his tremors.

I purchased this flip phone for my Mom, who is in a nursing home. It is easy for her to use and has what she needs- calling and texting. She is very happy with it. Her nursing home went on lockdown again the day after I gave this phone to her, but this time I can still talk to her. I am very happy I found this phone. It was easy for me to activate online and the customer service people are very friendly when I called

It was a little hard to get it authorized but got thru it.

Customer service is a joke. They do not return emails on their site. Calling them puts you into a never-ending loop - I called multiple times, was put on hold for 30 to 45 minutes & then HUNG UP ON. This phone never worked correctly. You can call out, but receiving calls is impossible. My father is in a nursing home & when I want to speak to him, I call, let the phone ring a few times so he can see my name, then he calls me back, I would not recommend this phone.

I bought this phone for my sister who has early onset dementia. She could no longer use her Apple iPhone. It is very easy to operate. I only want a few people to be in her contacts which makes it very simple. However when I gave her the phone the first thing she did was press the red button which calls 911. My sister is in a memory care unit of an assisted living center. She doesn’t need the crisis alert so I didn’t get it. However if she calls 911 continually I will get fined.

Decent product for seniors. The only thing that would make this product better is an option to answer when you flip open the phone when receiving a call.

I love my phone. I can finally text and I can stay in touch with my Granddaughter