Customer Ratings & Reviews

I purchased this flip phone for my Mom, who is in a nursing home. It is easy for her to use and has what she needs- calling and texting. She is very happy with it. Her nursing home went on lockdown again the day after I gave this phone to her, but this time I can still talk to her. I am very happy I found this phone. It was easy for me to activate online and the customer service people are very friendly when I called

Excellent phone for seniors that provides the basic services to stay in contact and function at a reasonable rate

Decent product for seniors. The only thing that would make this product better is an option to answer when you flip open the phone when receiving a call.

Customer service is a joke. They do not return emails on their site. Calling them puts you into a never-ending loop - I called multiple times, was put on hold for 30 to 45 minutes & then HUNG UP ON. This phone never worked correctly. You can call out, but receiving calls is impossible. My father is in a nursing home & when I want to speak to him, I call, let the phone ring a few times so he can see my name, then he calls me back, I would not recommend this phone.

I bought this phone for my sister who has early onset dementia. She could no longer use her Apple iPhone. It is very easy to operate. I only want a few people to be in her contacts which makes it very simple. However when I gave her the phone the first thing she did was press the red button which calls 911. My sister is in a memory care unit of an assisted living center. She doesn’t need the crisis alert so I didn’t get it. However if she calls 911 continually I will get fined.

too difficult! too much to wade through to get what you need.! writing labored because have to select the letters from one place, no full alphabet..have to search for number among three.. time consuming! just found it cumbersome! M. McCarty May just be my age (92), Very complex and time consuming!

Basic phone with large buttons and large display font. Loud ringer. Decent call quality. All as promised. Haven’t tried the camera. Texting is old school.

This was purchased for 90 year old 5hat dropped and broke his first phone.

Good service. Best buy was very quick in getting my purchase to me.

Great phone for my grandfather. Big buttons, loud ringer and great reception. Software on phone could be better but he likes it.

This is an excellent minimalist phone. Easy set up, good instructions, easy to become accustomed to, easy to use. Primarily for seniors but a great choice for anyone trying finally to end their slavery and addiction to "smart phones." Battery is amazing. The price is unbelievable. Can't recommend more highly.

This was bought for an elderly family member. It has big buttons for seniors but the programming is horrible for people who don’t understand it. I think if the phone is marketed to seniors then the design should match. It’s ok.it still looks and feels like a cheap phone though. And we still can’t get voicemails set up.

Gramma needed a simple phone, and this knocked it out of the park! The ringer is loud, the call quality is clear, and the menu is super easy for her to navigate even at 84 years old. I can help manage her contacts online, nd she feels comfortable knowing she can call for help with the click of one button. If you have an aging person in your life I would recommend this phone and service.

the phone is to heavy and I wish it was a little smaller in size. The battery also does not seem to hold a charge very long compared to my old phone.

Bought this for my Mom who is 93. Easy for her to use. She is able to see it better

I like the quality of the phone but the plans are more expensive than advertised.

Great little phone, was perfect for my Mother. Simple to use and large buttons.

Wife has dementia. Being able to make calls using Alexa is a big help.

Bought this Jitterbug Flip cell phone at Best Buy for my vision impaired mother-in-law in Orlando, fl. We were told my mother-in-in laws old phone data could be transferred to this unit. Not so, at the Best Buy, in West Palm Beach, fl. Extremely up-set.

Phone was a "rinky-dink type system. Would work like instruction said some of the time and not other times. When my friends found out I was trying to use the system, they would discourage me because their elderly friend/family wasn't a bit pleased and would end up taking the phone back. I couldn't count on it to work ALL the time.