Customer Ratings & Reviews

Bought this for my MIL as she is 86 in good health, but wanted the ability to have a fast and easy contact method for an emergency. This worked out great for her as it is easy to use, has functions that can enhance her well being, and is not costly as a service. Would recommend to any senior in need of a good mobile and emergency contact device

Your tech was the greatest help would come back again thank you for great servce

I bought this phone for my 94 year old mother who has dementia. She always has used a flip phone, so I was happy to find this phone since she no longer can learn new things. It was super easy to set up and she quickly adapted to using it to make and receive phone calls. Monthly fee is very reasonable. I have nothing negative to say about this phone.

Good price. Easy to use. Fits in back pocket or purse easily.

This was billed as a great phone for seniors and I was so excited to purchase it to help my mother-in-law. Unfortunately, we found that it lacks many features that would make it senior-friendly. The button for the ringer volume is on the side where your fingers hold the phone, so the person using it will easily lower the volume often without realizing she did. Sadly, she does this often. The phone was billed as "flip to answer," but did not work that way in reality and required her to hit "OK" each time she answered the phone (in addition to flipping it open). It took 6 months, hours of calls with the service desk and and multiple pushes of software for it to finally work that way.

Most phones today are very complicated to seniors. We are still learning about this phone.

Quick delivery. Great price. I would purchase again.

I got a phone plan through Great Call for my very elderly sister who wanted to get rid of her landline. She accidently dropped the original phone in water so I purchased a new phone. It's a great phone, easy to use and she loves it. It was simple to reactivate the new phone.

Bought for older Uncle he found it easy to use even after never having cellphone before.

It does what it’s needed to do. Talk/text. Works just fine.

Phone was a gift for my parents to replace an older phone that was no longer going to work as of the New Year. So far they seem to like all the newer features and how easy it is to use, with bigger buttons and settings to make the text size bigger and the volume louder is extremely helpful.

This is first cell phone for my 85 yr old mom! She’s scared to death of new technology and she was able to start using this one with ease!

Very happy with our purchase. The girl at Best buy was awesome. Very helpful.

Perfect cell phone for my Mom who is 88 and has Alzheimer's/Dementia.

Easy to use and affordable. Picture quality is fair and the screen is small but I can use it with no issues.

This was a replacement for a device I already had but lost. I think it is overpriced but adequate. I have a computer and also access to computers at work. So, I wanted a flip phone. It works ok for the most part. Sometimes it will want me to adjust the volume whether I asked to or not. I find that puzzling.

Very satisfied with this purchase of the Lively-Jitterbug Flip2! I had been looking for a more friendly cell phone for months and finally found this phone which meets all my needs. Especially like the "emergency" button right on the face of the phone in the open position. Perfect for older adults like myself!

Read the fine print before purchasing. The emergency alert is extra. You also have to have an Amazon account and an Alexa account before you can use the phone. The phones Alexa asks multiple questions before she can make a simple phone call. Seri is much simpler. Bought this for my 97 year old mother because it was supposed to be simple to use. Not so simple. Her old flip phone was much more user friendly.

Easy to use. Audio is very clear. Larger numbers for older eyes.

Mine lasted 10 months then died. 1 yr manufacturer's warranty. NO INSURANCE AVAILABLE. YOU LOSE? YOU BUY NEW PHONE. YOU BREAK, YOU BUY NEW PHONE