Customer Ratings & Reviews

One of the best flip phones out there. Found out easy to activate

I bought this phone for my wife as she is having trouble remembering how to use a smart phone. It's simple, easy to read and operate and I also activated the emergency "Star" help button that she can push to get help in a crisis, even if I'm not nearby.

Great phone would recommend to anyone and easy to use

MY dad loves the Jitterbug phone with emergency button!! He has had both the fip and the android!! Great price and great phone!

Good phone. Easy to use. Talk and text. No internet.

Purchased for my 91 year old mother. She really likes the convenience and ease of use. Great service!

The phone is a simple, basic phone with big butons for seniors that only need to talk (primarily) and text (occassionally). After being assured that Best buy would move the contacts from the old phone (Samsusung 10 Android) to the new phone, the Best buy rep expoerted all the contacts to a SD card - and charged me for it - and then after 10 minutes, said there were too many contacts and that we would have to move them manually without providing any instructions. Once we tried there was no way to access the SD card in the Lively phone and were told that they have to be manually input. Bottom line line - decent phone for seniors but Best buy "total Tech" is a joke and doesn't deliver what they promise - is that fraud?

I purchased this phone for a quick cheap fix after my original phone went wacky. Have a replacement phone being shipped, but will take awhile to arrive. Live in the country 30min. from the nearest town. Needed a phone now for emergencies while MTB riding and hiking almost every day along with the normal need of one. This Lively flip was on sale the cheapest I’ve ever seen it for $29.99 at Best Buy. Had checked it out previously for my mother when she dropped/broke her phone. It was on sale at that time for $49.99. The original retail price is $99.99. If you activate online it’s $25 vs. $35 w/in store activation, or phone call w/a representative. I purchased, activated, and picked the cheapest plan at $14.99 monthly and was all set to go for $58.00. Great deal! 300min. + .10cent per text. All I need - don’t normally text at all. For $19.99 a month you get Unlimited talk & text. Plus taxes of course. Anyway, I love this thing. So easy to set up & easy to use. Loud & crystal clear conversation both ways, and the same goes w/speaker phone. Quick easy voicemail retrieval. A very nice looking basic well made sturdy little phone. You can stop and start service with no penalty charge. Stays activated as far as I was told. Will have to double check with that now that I have a phone to call Lively/Great call to confirm how that may actually work. This phone will just be a backup phone for me in the future. Only 1 very minor con... have to press the OK button on the keypad to answer incoming calls...... it’s not all that hard to do. Thanks for listening/reading, WAG

Easy to use. Open to answer, close to hang up. Only downside is having to press “OK” button too many times when making a call.

Third jitterbug phone I’ve had. It’s easy to carry and sufficient for my needs. The ringer could be louder however. I was told I couldn’t buy a replacement battery which I felt was a screw!

Newer Jitterbug is improved in keys visibility. It was simple to transfer from my old settings onto the new device. Best Buy gave me the Lively Customer Service number and preliminary do’s and don’t’s. It took just minutes and the Jitterbug rep stayed on with me to answer any questions

This Jitterbug Flip2 phone replaced my old one which was beginning to die from old age. This new works great.

Bought this for my 85 year old mother in law. Her eyesight is poor. This phone suits her very well. We programmed the numbers for quick dial and she is now able to have regular phone conversations with family. Definitely recommend.

It was exactly what I was looking for. My elderly grandmother has no problem using it and navigating through the system. The salesman that helped me was very thorough.

Works fine -is a replacement for an older FLIP2 that the internal battery charge circuitry failed and phone would get hot. I ordered two since wife said she wanted one with same phone number - talked a a person at Lively who apparently did not understand me or I did not understand her -but when doing the activation -was told it could not be done. It has a zillion new "features"

Brought this as a Christas present for my mom and she loves it!

it works i like the color red its my sisters favorite color

This is great me because I am older and this is very easy for me to use thank you Best buy and lively

The Jitterbug Flip2 cell phone is a true investment. I purchased for my parents who are 92 and 93 years old. When they lose power in their home, we are able to keep in touch. Not complicated to use at all. They love the favorites and shortcut features. Thank you Lively Jitterbug

I purchased this phone for my 85 year old mother. She has no problem with it. I love it. We programmed our numbers into speed dial and that has helped her. She still cannot retrieve voice mail so I wish I could delete it as number one on speed dial but I cannot. That is my only complaint. The ringer volume controls on the side I ended up locking them since she kept accidentally turning the ringer off. The locking feature is a great setting.