Customer Ratings & Reviews

The old one that broke was much more intuitive....

could not get amazon customer service and geek squad both tried ,with no success, h ad to return the phone ,very disappointed !!

Don't buy this service they cheat you on the billing and add fees and they lie to you I just canceled them out

The best customer service I have had to get the phone set up and ready for my dad to use. He loves that all he has to do is push a button and it calls me or my brothers. Recommend getting the phone if you just simple.

It's really a great quality phone for such a low price!

This was an excellent choice for my 92 year old mother. She can’t even use a remote. I made “2” speed dial for her to call me and close it to hang up. Thank you Best Buy for recommending this phone!

Works well. Not a lot of extras but that’s the point.

I love how easy it is to buy online and they bring it to my car. My dad broke his easy to use phone right before Christmas and I was able to quickly pick up another one so he could talk to his family on Christmas.

Decent phone, big buttons, just not as user friendly as we need. Was hoping for simple but got a lot of unnecessary crap that goes along with it, but there weren't a lot of options for seniors

Great phone. It is an unlocked phone so you have many options. We have it with Xfinity mobile. 15.00 month

This is a nice product that was purchased for a friend because het old phone was outdated. The numbers are nice and vig for her to look at and she adapted quickly to using the phone. I would recommend this phone to a friend. Thank you

I'm hoping I will get to like this phone. Setting it up should be no problem, but when I try to post contacts, I put everything in & press Save. Then when I go back into contacts, some of them that I already saved aren't even in my list. I do not understand. Who wants to keep posting something over & over again? If it keeps happening, sadly I will have to return this phone. And, I can't even call Best Buy & speak with the tech that helped me. If I call I have to speak to someone at Best Buy's distribution center.

replacement cell phone for the same which lost the audio. very happy not only was a new phone available, but after attempting to register the new phone, Great Call couldn't - phone demined defective and returned to store for an other,

So far so good Merry Christmas feliz navidad and a happy New Year

my father sat on his and broke the screen and had to replace his phone. the company lively was easy to work with and it to mins.to switch everything over to the new phone.

There some kind of static often when you are talking. It rings when you open it. This phone is a piece of junk.

Great flip phone for someone that needs just basic calls. Still has great features like camers, speed dial , clear voice & good memory . Love the cradle charger,

Irma in the Lufkin,Texas Best Buy made the purchasing and set up of my husband’s lively phone so easy and got the phone number he he wanted.Irma will take all the time and patience to help the elderly set up there phone.

Bought this to replace an older flip phone. The other phone has a lousy speaker which makes it hard to hear. This phone truly has a speaker designed for older users. The entire phone has been designed for older users, which is great.

We purchased this for my father and he loves it. He really likes the alexa features which tells him which of his favorite teams are playing.