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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 949 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers highly value the Jitterbug Smart2's ease of use, large screen size, and good camera quality. Many appreciate its reasonable price and the ease of texting. However, some customers express concerns about the battery life and the volume level, finding them insufficient for their needs. A few also mention challenges with storage space and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 949 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great call phone.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for 93 year old mother. First smart phone. She has learned how to use the basics and loves how easy it is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good beginner smart phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful beginning smart phone for people who don't want the confusion. It is easy to use and understand. The price is also great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Clear and Clean Smartphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Visual features are top notch and easy to use, not to mention the voice and other tools.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great for beginners or slow seniors like myself!☺

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so easy to set up and use. Phone_text camera etc. All are easy to ise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like the enhanced features which are an improvement over the original. Plus, this one was on sale and my phone was 3 yrs. old.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    meets my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have to worry if I lose the phone as its replacement cost is affordable. The phone is easy to use for a non tech person

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Bought for a basic first time smart phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use and has large letters. Well made and great for seniors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Grandma loves this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had given my grandma an iPhone because she was sure she needed one. Every day after that we heard complaints of missed calls and difficulty of use. We got her this phone instead and she loves it! Simple to use and hard to mess up. It's perfect for my 92 year old Grandma!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Boo

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very slow. I would not recommend it to anyone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good first phone for elders.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jitterbug is easy to use. I can see the face and head clearly. I love the ease of this phone.d

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Like it,easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots cheaper than other cellphones,works well for me,and I'm glad I purchased it when it was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great camera for beginners and Seniors!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The face and letters are all a nice size to see and very light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for my mother. Easy to use and set up. Would recommend this phone for someone that isn't tech savvy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very user riendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    his is the 4th phone in 2 years for my husband and I. He has difficulty with anything electronic due to being 81 and never had much interest in these “electrical gadgets”. He likes this phone and I no longer have to listen to his issues with phones he does not like. Thank you Best Buy and Jitterbug!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jitterbug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work with seniors, assisting them with things that will make their lives easier. This device replaced an outdated flip phone. It has been perfect, easy to use, and allows them to access their Facebook. Has really enhanced their life in this isolated time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Helping Best Buy/Dsn't deserve it except Max!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for someone who has no Experience with a smart phone. Directions could be much better considering.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grandma goes "techie"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was please with the ease of use, getting connected. The instructions were easy to follow. Can't believe I've finally entered the 22nd Century! I am totally pleased with the Jitterbug Smart2 Smartphone. This was recommended to me by my daughter-in-laws mom. So glad I spoke to her before getting my feet wet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Met the need perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size; easy to maneuver; fulfills perfectly that which we were seeking!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Senior learns new Technology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large letters and screen size. Easy to use Lovely design

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    So easy to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, it's very easy to use and I love the price too.

    I would recommend this to a friend