
The Jitterbug Smart2 is designed for seniors with a large screen, improved simplified menu and Lively's exclusive health and safety apps. With its long-lasting battery, the Jitterbug Smart2 has you covered. Everything from texting, emailing, getting directions and browsing the Internet is organized in a single list on one screen with large, legible letters. An improved built-in camera lets you capture high quality photos. And a front-facing speaker makes speakerphone calls sound even clearer.
Q: Is the quality and service good?
A: I recently bought one for my mother but didn't disconnect the land line yet until we saw if the Jitterbug worked well. She can hear me fine with we talk (I have an iPhone) -- but the quality of her replies to me is absolutely horrible. The sound is distorted, it sounds like she's in the bottom of a well, and most of the time the words are not clear enough to understand. It is not her articulation that is the problem. On her landline or portable phones, I have no difficulty whatsoever understanding her. I was very disappointed in that particular feature. Everything else on the phone is fine. I may keep service for another month and then cancel it to try another kind of phone. I hate to do that as I like the 5-Star feature -- but a basically one-sided conversation is pretty useless to me.
Q: Will MetroPCS support the Jitterbug Smartphone 2 ?
A: All Jitterbug cell phones and smartphones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans which can be viewed at our webpage.
A: Hi, Bunny! I just recently purchased my phone (early January/2020) so don't know if the emergency calls work during a power outage, but it's a very good question, which I need to also explore. The phone purchase price is a 1 time cost, and the activation fee is a 1 time cost. However, there are monthly payments which can be automatically deducted from your credit card or debit card, or you can firmly state you want paper statements sent to you through the mail which you can pay by check. You can also make a payment by phone by using their automated system (Option #1) or their Customer Care Advisor (Option #2) but this one has a $5.00 fee each time. The monthly charges vary depending on which plans you select which are based on your choice of Monthly Minutes/Monthly Texts/Monthly Data (Internet/email, etc) and the Urgent 5 Star Response options, plus fees and taxes. The phone number for Great Call is 1-800-733-6632 or you can check out the plans on the internet at greatcall.com. (Note: Extras like screen protector, case are all extra expenses). The only things included with your phone are the home charger and the quick guide and manual, which to me, aren't thorough enough. Hope this helps a little. Good Luck and Take Care!
Q: can I receive a bill monthly in the mail?
A: Yes you can, by FIRMLY requesting monthly paper billings in the mail. I'm a recent purchaser and did receive my first statement in the mail. However, at first, they did put it on my credit card as an auto payment, which I had NOT requested. So, I had to call them and tell them to CHANGE that TO MONTHLY BILLINGS thru the MAIL, which was what I had originally asked for. And, after this call, they did change it as I requested. NOTE: Make sure to check your credit card statement to make sure this doesn't happen to you and so you can correct them if it does. Hope this helps!
Q: How durable is the screen? Does it come with a screen saver or does it need one?
A: The Jitterbug Smart2 phone screen needs to be protected. We suggest purchasing the accessories to protect it. We have the temper glass screen case and the gel case.
Q: Will I be able to download my favorite apps, like spotify, JW. org. etc.?
A: Yes, you can download Spotify, but you can't download multiple apps since this device only has 2GB of phone memory.
Q: DOES THE GREATCALL PHONE RETAIN PHONE NUMBERS WHEN SOMEONE CALLS YOU. WHAT APPS ARE ALREADY ON THIS?
A: Yes, but the user interface is much more cumbersome than it looks. There is a call history but the way it is displayed can be confusing for geriatric users. In order to place calls, it takes 5 to 6 screen taps before the phone starts ringing. There aren't really any speed dials or shortcuts like you'd think would be available for a senior-friendly phone.
A: The Jitterbug Smart 2 has 16GB of storage and it can have up to 32GB added with a microSD card. You are also able to download pictures to the computer to free up storage.