Customer Ratings & Reviews

Seems to be working good. Only complaint is where the emergency call button is placed, right next to the Home button. Because my hands shake, I keep hitting the emergency and ended up calling 911 on multiple tries.

Although it took hours to "Quick-Start" it, she is happy with its features and simplicity.

Easy to use. My mom loves it. Now if I can only convince her that it doesn’t cost any more to keep it on.

I bought for 83 year old father who refuses to use hearing aids. volume was not as loud as iphone which is a shame because I really wanted the great call feature.

Camera takes clear pictures, good flash. Talk to text much simpler than using a keyboard.

Great cell phone. I never thought I could figure out a smart phone, but I did it. So easy and now I can text my grandson.

I love my cell phone because it is easy to use. It did not cost a bundle and has all the necessary features I need.

This is a perfect phone for my husband! This model is better than the flip top for him to use.

The Jitterbug is perfect for a senior adult - easy to use and simple. Also, the peace of mind that comes with having it is priceless!

Cell phone, I have purchased this phone from my mom what a lifesaver at such a great phone for seniors I highly recommend that thanks Best Buy

I bought this for an 85 year old woman, this is her first phone. I had some difficulty setting it up but after that it’s been fine.

I got this for my Mom. She had a regular phone but she couldn’t figure out how to use it so I think this one will be easier for her. She’s going to love it!

Glad for easy returns! Even though the Great call Smart2 was the easy phone to use, it's smart features were too smart for ME ! Too much bang and flash.

Love it! Will definitely buy again. Ordered online and drive over and they brought it to the car.

The box advertised a $17.99 amount. Which I assumed was the complete charge. Upon doing more research I found that in addition to the $17.99 I was told I must buy another monthly plan at $34.00 for a total of $51.99 per month plus tax. I wish the sales person been aware of this. Also the Jitterbug customer service was sloppy, and indifferent. The phone itself seemed ideal, thought I did not use it.

This phone is very easy to use and operate especially if your elderly. My dad can use this device with ease.

Good phone for seniors. Did not rate it 5 stars due to the CALL 5*button on bottom right. When accidentally pressed (which is easy to do) it calls 911. Tried to disable it but was unsuccessful.

Ad on TV SAYS you can keep same phone number. Not so for us. Plan to return the phone and cancel subscription with Great Call. Yes, the apps are easier to get to and use once you have played with the phone to become familiar with its functions. Just like any other smart phone. Cost for unlimited data is more than current vendor cost. It may be because I didn’t get to ask questions and see the phone before purchase due to the CORVID-19. Could not go into atheism store at Best Buy.

This case was advertised as on sale, but when purchased it was full price. It took more than 2 hours on the phone to set it up. Seems to work fine.

We got this for my father-in-law, who is in a nursing home. We wanted to ensure we could communicate with him if facilities were quarantined, which we all know, they are. The only issue is his difficulty with "swiping " to answer the phone. I feel if he had more hands on time with us before the quarantine, he might be doing it better. Bottom line, if you're getting this for an aging adult, get it before they may have a serious medical condition so they know how to use it.