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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 949 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers highly value the Jitterbug Smart2's ease of use, large screen size, and good camera quality. Many appreciate its reasonable price and the ease of texting. However, some customers express concerns about the battery life and the volume level, finding them insufficient for their needs. A few also mention challenges with storage space and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 949 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jitterbug cell phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use! I feel empowered. Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Was Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Stores Sevice Was The Worst , When I Called To Complain The Rep Hung Up On Me & Told Me WHEN I CALLED BACK That The Store Was Closed. When He Told Me This I Was Looking Through The Front Door Wathching People Getting Curb Side Sevice My Brother Wanted To Purchase The Same Phone & Accessories That I Bought & Now He Doesnt Trust Your Store Any More Than I Do Just So You Know! The Middle East Rep Hung Up On Me 3 Times !!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Moms Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. It is simple and intuitive. Instead of using icons for everything it uses words. Actual Words!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone easy to use and operate. There’s nothing I don’t like about the phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Big change from Jitterbug 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The larger size takes some getting used to. I have a handicap(bad hand) so using my voice to text is necessary and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So much better than the previous model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very tech unsavy and not so good at following instructions. The last one was good, but this one has made life so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smartphone and am still learning the individual features. Looks like I'm going to enjoy it a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Device, no frills, but easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made purchase for my 84 year-old mother for ease of use and emergencies. It looks like it will fill the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for seniors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband who has memory problems and he really likes this phone. It's easy for him to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy, good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fun to use, great for older people who want to keep up with the times. Good quality and performance

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Setup Bad, Early Impressions Say Product Good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been doing computers (but not cell phones) since 1985, so I thought set-up would go easy. Wrong. It would not hook up to my home WiFi. I was on the phone to the Lively help line at least four times. Took at least 5 days to get it working. Had to go to the neighbors, for some reason it was able to access that Wifi. Then it downloaded up-dates, and after I went and bought a stylus it didn't come with, so I could successfully use the minature keyboard, I finally got it going. So, getting it working was a horror story. But the function of the phone itself is not bad! I was particularly impressed with the accuracy of the "speech to text" function for sending texts! No typing, just say what you want to send, for me, much quicker. And you say "period" and "coma", it inserts punctuation. Very nice! This is an early review, I'm a cell phone beginner, so YMMV. Setup was difficult, but what I've seen of the working product so far, I think I will enjoy learning how to use it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best phone for seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my 83 year old mother for Mother’s Day and she loves it. Modern and easy to use. It is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product, easy for the technology-challenged.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my 87yr. old friend and changed their life. Easy, and convenient to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone for the technologically challenged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is extremely easy for someone to understand. We got this phone for my grandmother who had trouble working even a flip phone and this one has made it so much easier for us to keep in contact with her. It is loud enough for the people who are “hard of hearing”, and it even has a quick call button for emergency services

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Working Great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy phone to operate. More of a tool than an entertainment device, but exactly what we needed.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Jitterbug phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased this & he complains that the battery life drains to fast even without use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all basic smartphone tasks very well. I don't need or want all the bells and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for a senior.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jitterbug was a very easy to understand cell phone for my mother. Directions were plain and helpful in setting up her phone. Nice quality pictures also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer illiterate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to use. You don’t have to be a rocket scientist To figure it out

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Cell phone pirchaae

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mother who is in her 80’s. She like the Large screen with straightforward options.

    I would recommend this to a friend