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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 949 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers highly value the Jitterbug Smart2's ease of use, large screen size, and good camera quality. Many appreciate its reasonable price and the ease of texting. However, some customers express concerns about the battery life and the volume level, finding them insufficient for their needs. A few also mention challenges with storage space and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 949 reviews
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with your service and this product! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't rate this yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this camera. I haven't really used it much yet since I just had it activated. I can give you a better review at a later date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cell Phone for Elderly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother who is 78 years old, she finally gave up her old flip phone , she loves the phone, very user friendly for the older generation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IS the simplest smart phone made! It took about half an hour to transfer my frequent calls list and familiarize myself with the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a phone that I can operate.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone because I believed it to be easier to use than other cell phones. IT IS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Senior phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. The print is easy to see, and fingers hit the right button. Still learning all of it. But really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell phone for my wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She never had a smart phone before and needs to learn how to use it and having a good time with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inconvenient that you can't have a combined offer/rate for seniors. These were purchased for my mom and stepdad and had to get 2 plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Jitterbug phone so easy to use, especially for senior who has never owned a smartphone before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and my sister is enjoying it and learning how to use her phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for Senior citizen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my 80 yr. old aunt. She's doing great with it and we love the special features--- emergency info, and connect to emergency contacts.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    poor buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought 2 phones wk ago my phone working ok wifes phone have yet to get email - car setup- very poor little or no help from greatcall or bestbuy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    An excellent upgrade from the flip phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't actually set up the phone yet but I like the overall makeup of it and more than sure the person that I bought it for will be extremely pleased

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 80 year old dad. It was still too challenging for him and not as intuitive as I thought it would be.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone for quite awhile and had to replace with a new one. Bought the same thing, but don't like the new keyboard...otherwise it's a good deal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Plans are ridiculous!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a nice phone but the plans are ridiculous!! Bought a regular smart phone and deleted all the extras, so my dad uses that instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phonefor me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jitterbug phone is perfect for me at age 86 and so easy to use. It makes me feel safe anywhere asI can get help if I need it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It gave me the Jitters.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my Mom as an upgrade from her flip phone from great call. They phone set up is easy but the simplified applications were often more difficult to access the standard Apple or Android applications. After server tries with this phone we ended up going back to the flip phone and I have new phone in my desk drawer. Great call customer service is very good, however there phone products are only marginal.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It was not as advertised by Jitterbug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Smart2 Jitterbug was a disappointment. It is not as easy to use as advertised. Too many steps to complete the functions. I do not recommend it. I was not told that this basically is a Goggle phone, something that I never would have ordered had I known. Google wants to control the options. I returned the phone and subsequently bought an iPhone and now am very satisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set-up and great support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was easy to set up and import numbers. The support staff was very good.

    I would recommend this to a friend