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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 949 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers highly value the Jitterbug Smart2's ease of use, large screen size, and good camera quality. Many appreciate its reasonable price and the ease of texting. However, some customers express concerns about the battery life and the volume level, finding them insufficient for their needs. A few also mention challenges with storage space and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 949 reviews
  • Rated 5 out of 5 stars

    Great, let's see how it works in the long run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad, he is 92, let's see he he does. I set it up for him.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This is not for non tech people.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not as easy to set up as you make people think. My husband has had nothing but problems trying to use it. Right now, he can't use it because there is a voice that comes on that plays as soon as he makes or receives calls.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for seniors they press emergency button to often

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for mother in law and she loves it. Great price and great rate plans.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    service at best buy the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product will receive beautifully but people on other end have a hard time hearing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jitterbug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mom, she is finding it easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not easy for seniors to use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this product. This was supposed to help my Mom ease into smartphone world as she has always had a flip phone. Not easy for me to use though. Very slow to respond which causes you to over click and get into the wrong space.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Real easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really easy to use. My husband is enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone it was just not the one my wife wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have for seniors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got it and i love it . i'm not afraid to use it. thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you so very much for your service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the products at Best Buy, keep up the good services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product gives peace of mind, knowing help, is just a button away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have wanted one for a long time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am still learning but have a lot of good resources.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help from sales rep

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was awesome at explaining and helping us.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Complicated set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother has not really used the phone yet; however, the set up was complicated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for seniors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome my mother in law loves it easy to use and follow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for seniors!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and good choice for seniors! Highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for dad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my dad, who’s a little late joining the smartphone society.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H ave a lot to learn

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone but it might be to complex for me. That's it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for older folks.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for elderly first time cell phone user.

    I would recommend this to a friend