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Customer reviews

Rating 4.1 out of 5 stars with 949 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers highly value the Jitterbug Smart2's ease of use, large screen size, and good camera quality. Many appreciate its reasonable price and the ease of texting. However, some customers express concerns about the battery life and the volume level, finding them insufficient for their needs. A few also mention challenges with storage space and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 949 reviews
  • Rated 3 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a friend. He was very unhappy. Had to return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smartphone for seniors...easy to use if you

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product ! Added a screen protector and case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful phone for older people. Easy to read and use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the phone expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a minute phone. Salesperson said it was a contract phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Buy something else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to charge the cellphone and the set up when coming out of the box takes forever as well not really user friendly when it came to my older family members

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use. Written instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an actual written manual for use is a big plus

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jitterbug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was purchased as a gift, so no idea if it's a good buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still does not work right for me. I need more help

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too early Nothing to review yet. This is all you get at this time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the function and purpose I got it for. An older person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves it great phone bigger letters easier for her see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought phone for my mom, it’s easy to use, she love it..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Surprise Fee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no mention of the $30.00 activation fee.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my elderly neighbor. She loves it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for elders

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the elderly to use and easy to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly! Highly recommended for anyone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good phone for seniors with unsteady hands.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is not easy to use. Answering requires swiping an icon up, which is difficult if the person has unsteady hands. Making a call is difficult because it requires drilling down several sub-menus. The final menu requires selecting from several options in small font.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    have not had a chance to use it due to problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried to set it up but have had difficulty. It asks for WiFi and I am not sure what to do. Asks for password etc and I do not have that. I tried to go to the store for help but due to the virus situation they cannot help me. Do you have any advice for me. Thankyou

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my mother in law. Simple to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart phone for the technically challenged E

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eduardo. At Best Buy, set it up for me Yes Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    more difficult to set up tha advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with At&T, so my old email cannot be used or accessed

    No, I would not recommend this to a friend