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Customer reviews

Rating 4.1 out of 5 stars with 949 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers highly value the Jitterbug Smart2's ease of use, large screen size, and good camera quality. Many appreciate its reasonable price and the ease of texting. However, some customers express concerns about the battery life and the volume level, finding them insufficient for their needs. A few also mention challenges with storage space and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 949 reviews
  • Rated 2 out of 5 stars

    disatisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to answer a phone call; won't swipe up for crap.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone makes it very difficult to block calls.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok smartphone for seniors

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lively took a month before phone was connected. Horrible customer service.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OK for beginner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like that no one in person could help me. I don't like getting instructions over the phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    lively phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible phone. instruction book NOT helpful had to spend hours on phone with help desk. even they did know some of the features and how to use them. returning product for full refund!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn’t activate. Surly respondent. Demand of $35

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Followed instructions to activate. Failed and said I had to call for help. Called. Surly recipient. Wanted $35 to help activate. No thanks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not happy with this phone. I upgraded from a Jitterbug that I had for a number of years and loved it. Much of info on this smart phone I have and use on my desktop computer. I'm afraid I moved too fast with this upgrade. Miriam Turton

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    To hard to use and very expensive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am replacing this with a different phone to hard to use, it was supposed to be simple

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed in Jitterbug Smart 2 phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I orginally bought the Jitterbug 2 smartphone without really doing research I found it to be too confusing/frustrating to use so I brought it back to the store the following week.,It maybe a good phone for some seniors but not me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not always dependable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Jitterbug Smart2 that I recently purchased. I loved the older one. The new one doesn't always send or receive texts. The voicemail doesn't work, it stops after the first couple of seconds, and as far as I know, you can't retrieve the remaining message.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Brandy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problems finding settings. Trouble setting up Blue Tooth also.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The settings app was very hard to navigate. Not a good phone for my mom.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My mother can’t use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 87 year old mother has had it 2 weeks and still can’t use it. She can’t figure out the pressure to answer calls and complicated for her to make calls. I will return soon

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my Dad, returned it. Never could get the contact names to show up, only the numbers. He had a hard time with the swiping

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    the phone don't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was suspose to be unlocked and when we were trying to activated it, It came up with error 5 and was not unlocked. so I can not use it how do I return it and get my money back???

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Jitterbug for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jitterbug phone was okay. The plan they offer wasn't clear. I would have paid more than I am currently paying. I can't afford any more. So it was returned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality..called customer service three times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regret buying it....should have went and waited to get one on Amazon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not bother. Complete disappointment. Over a week now and phone number is still not transferred over Unable to increase font sizes for those with vision problems. Total waste of my money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cannot connect to Verizon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advertised as compatable with Verizon network....i have been trying for weeks to get it connected and even by working with Verizon tech experts will not work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    service company sucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone ok but cost of service too much and not worth it

    No, I would not recommend this to a friend