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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 949 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers highly value the Jitterbug Smart2's ease of use, large screen size, and good camera quality. Many appreciate its reasonable price and the ease of texting. However, some customers express concerns about the battery life and the volume level, finding them insufficient for their needs. A few also mention challenges with storage space and initial setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 949 reviews
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    perfect phone for seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, the best smartphone for anyone who has problems seeing small letter, numbers. very clear and easy to see.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A phone that anyone can use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jitterbug phone is especially made simple so that anyone can understand how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect phone for seniors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is perfect for my 80 year old mother. It was easy to set up and port her number from another carrier. She had an old iPhone and didn’t want to spend so much money just for calling and text. It is easy for her to see and it didn’t take long for her to learn how to use it. It is a very simple menu. I’m extremely happy to find a decent phone that doesn’t cost several hundred dollars! I paid less than $100!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy menu!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My relative loves the simpler menu options! A lot of smartphones are too complicated, but this one seems just right for them!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    GreatCall - GreatCall Jitterbug Smart2 Prepaid Sma

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice phone. I am disappointed that I was not given my home phone number as promised. Also the battery needs frequent charging even though I barely use the phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for those who are not into smart phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my 80 year old mother bcuz she said there was too many options (apps) on the IPhone she had. This is a super simple Android phone where you can choose two modes for the home screen etc. She likes it. All she needed was something to call on and text. She doesn’t do any social media but the App Store is available if you want to add something.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GOOD PHONE FOR SENIORS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was recommended to my mother. She wanted simplicity and something easy to use. After helping her set it up, she loved it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is going to work out great for my husband. It has easy to read large letters and simple to manage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    does what we bought it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for 88 year old mother-in-law, large letters are perfect, easy to use, easy transfer of old number,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great phone for old folks, simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never wanted a Smart phone, because of difficulty in operating. This phone is very easy & has online tutorials for all operations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought it for a 92 year old who not tech summary

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for a 92 year old to use. My father in-law always complained about how difficult his flip phone was to use. He really is happy with his new phone. The Jitterbug is easy to customize to make it simple to use. I recommend this phone for any non teching to operate or seniors to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Christmas present for my grandmother. She hasn't tried it yet but from the initial setup of the phone I think she will love it. It literally is the simplest smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful, easy to use phone. I LOVE IT!!!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The jITTERBUG Smartpone 2 is a great phone Customer service is wonderful at Great Call. Plans are flexible and reasonable. One minor drawback is the complicated process to block an unwanted caller number. I highly recommend this phone. Also, there are pretty cases for this phone on line at very reasonable prices. I chose one that is like a wallet for the phone and holds credit cards and cash as well. I LOVE THIS PHONE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as an upgrade from my -previous flip-phone. Obviously, it contains features which were unavailable; and. I am in the process of becoming familiar with its operation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One of the nicest products i've purchased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The jitterbug is exceptional.It will take a while to learn all the features,but as we learn,we enjoy. this is our first smart phone,and we only wish we had purchased one sooner

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great phone for beginners

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, uncomplicated, large print makes it easy to see.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much easier to use then other so-called smart phones, Follow up visit for accessories was not very pleasant. Not in stock, unknown delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good phone but no for Diabetics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a good phone for seniors who like the iPhone type of cell phone. This phone, however, would not be e good for diabetics who can't feel good with their fingers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great phone-easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Very easy to use. A bargain compared to other smart phones. Very user friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    The perfect phone for my 86 yr old mom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves it and she now can enjoy her smart phone and use all the options to share with other loved ones. Best Buy had the best price by far.

    I would recommend this to a friend
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