Customer Ratings & Reviews
- Model:
- 960-001390
- |
- SKU:
- 11294660
Customer reviews
Rating 4.7 out of 5 stars with 2353 reviews
(2,353 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Rated 2 out of 5 stars
used to belive in Logitech
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too much money for peformance my cheaper no name web cam out performed this, sorry yall I didn't have the best exserince
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Really sorry to hear about your unpleasant experience. We will be sure to take this as feedback and pass on to the right team.
Rated 1 out of 5 stars
It doesn't work well with Microsoft teams.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech 4K Pro Webcam has left me extremely disappointed and dissatisfied with its performance, especially considering its premium price tag. This product falls short in various aspects, making it a poor choice for anyone seeking a high-quality webcam experience. Buyer beware: It doesn't work well with Microsoft teams the quality is subpar. I wouldnt recommend it.
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We acknowledge the considerable difficulty involved and sincerely apologize for any inconvenience caused. Your feedback holds great importance to us and will be given due consideration. Please don't hesitate to reach out to our Logi Support team for technical assistance.
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Prob one of the best webcams on the market. I highly recommend!
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
I would recommend this to a friendRated 1 out of 5 stars
Doesn't work with Macs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up having to return this camera. I was trying to use it with MacOS and downloaded all the necessary updates etc. Every time I joined an online meeting the camera would create some sort of high pitched feedback noise. The Logitech software is also such nuisance.
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Eman3,
Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 4 out of 5 stars
Great Picture, Not Great For Low Light
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great when brightly lit, but suffers in low light conditions. Would like more from such an expensive webcam.
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Purchase I Made… Quick and Fast Service Will Shop Again
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
I would recommend this to a friend- Cons mentioned:Software
Rated 1 out of 5 stars
Didn't care for this webcam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had High hope for this but it didn't deliver. The software that it came with was virtually useless, and it didn't play well with my other devices. . .
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
No, I would not recommend this to a friend - Pros mentioned:Image quality
Rated 1 out of 5 stars
Microphone does not work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera works and looks good - however the mic does not work.
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
No, I would not recommend this to a friend Rated 2 out of 5 stars
Good camera - but that is it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is ok - but the microphone is complete garbage.
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Mark! I'm sorry to hear about your experience with the 4K Pro's microphone. Thank you so much for this feedback! I will be passing this along. - Maggie from Logitech
Rated 5 out of 5 stars
Sum out
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect l love l never see son like that. Nice and good
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted. Great camera…………………………………..
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
I would recommend this to a friendRated 1 out of 5 stars
Bad quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a couple months the Usb cable just stopped working, had to get a new one. The microphone stopped working correctly, have to use a separate microphone. the usb plug on the camera seems loose since purchase date. The base feels like is going to break every time you remove it. i have a $25 camera that works better and havent broken for longer time than this one. not at all what i expected for the price. Also bestbuy will not help you after the "returnable" time is up...
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear about the issues you are experiencing with the webcam. This webcam does come with a 3 year warranty through Logitech, so we can get that replaced for you. Simply file a warranty claim here: https://support.logi.com/hc/en-us/articles/360025083093-Warranty-BRIO. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
- Pros mentioned:Image quality
Rated 1 out of 5 stars
It's excellent IF it works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality was excellent! But it only worked 1 time. "Camera" and Zoom didn't get the image. It went back.
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the camera not getting recognized. With zoom, you do have to select what camera you chose to use. The webcam may not always be the default. There should be a camera icon inside zoom, click that. then select the 4k Pro. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot figure out, correct, why it stops working every few minutes.
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
DOES NOT WORK WITH M1 Mac's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DOES NOT WORK WITH M1 CHIPS FOR MAC! The webcam works in FaceTime but non of the software works to change the resolution to 4k. I spoke with Logitech support and they haven't released a build for it. Great idea, not possible to use it the way its intended. Displays 1080 60 out of the box
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, thank you for sharing your experience with the 4K Pro webcam. I'm sorry that there is a delay in compatibility with the webcam when used on a Mac with the M1 chip. Thank you for reaching out to Logitech support for information on this topic. It is something Logitech is working on to resolve. I hope you are able to enjoy the other features that this webcam has to offer on your Mac set up. Thank you for being a Logitech customer. Kristi from Logitech
Rated 5 out of 5 stars
Windows Hello
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Windows Hello is the best way to log into a Windows PC. Works great with this camera.
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
I would recommend this to a friendRated 2 out of 5 stars
If you have a camera on computer don’t buy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought quality would have been better than PC camera but is wasn’t. So I wasted my money. Would be great if no PC camera is available though.
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Eh, wouldn’t buy this again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good. I am going to try to return this product.
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Smile you're on Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect enhancement that allows me to post and record with ease
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
I would recommend this to a friendRated 5 out of 5 stars
It’s awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is pretty cool Logitech is always been good choice
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
I would recommend this to a friend