Customer Ratings & Reviews
- Model:
- 960-001390
- |
- SKU:
- 11294660
Customer reviews
Rating 4.7 out of 5 stars with 2353 reviews
(2,353 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Rated 5 out of 5 stars
Webcam
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Zoom/pov function is great for meetings
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
I would recommend this to a friendRated 4 out of 5 stars
retired
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this unit is working well. It cost more than I desired to pay, but I upgraded because soo many other products had poor reviews.
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
I would recommend this to a friendRated 4 out of 5 stars
This product is better than advertised.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that if you havr low light you dont have to worry.
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
I would recommend this to a friendRated 1 out of 5 stars
Couldn't get this camera to perform as advertised.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping to upgrade from my Logitech 930e so I bought this camera hoping for a sharper image quality for streaming. I was plagued by constant problems with this camera right from the start. From stuttering/lagging video, to the video freezing, and the camera just outright stopped working until I restarted my computer. I could eventually get it to run 1080p 30fps stable(until something crashed, and the video would freeze). I could not get it to run at 60fps at 1080p, let alone 30 fps at any higher resolution. I tried uninstalling/reinstalling the software, and drivers for this camera, as well as removing any other software that could conflict with it. This camera was a severe let down, in that it couldn't even meet the quality of my 930e, when it was supposed to far surpass it. I recommend avoiding this one. I'll probably end up getting a DSLR Camera, and using a device to capture it when I seek another upgrade option.
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi VerokuChan,
Thank you for your feedback. It is greatly appreciated. . For further assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Rated 2 out of 5 stars
90 degree field of view for a 4K webcam?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If doing 4k, you would desire to be at 100-110 fov, this is what delivers that depth and room experience from the top streamers. Of course, they are using $1000 Sony DSLR cams with a wide angle lens compared to a $200 webcam but 90 is pretty bare bottom... Might want to wonder if you want a 4K cam at this point, as the 920 would suffice
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. Thank you for taking the time to write your review of the 4K webcam. I'm sorry to hear that the field of view isn't up to par with what is expected. We feel that 90 degrees is more than enough for someone that will be using a webcam... As you explained, the next step is to go DSLR and then you will get the wider views. At $200, the 4K resolution and 90 degree fov is still a large step up from the C920 or similar webcams. There are also better light correction and microphones. Thank you for your input.
-Charlton at Logitech
Rated 2 out of 5 stars
Returning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This webcam seemed to work fine for a couple of weeks. In the last 10 days or so, I haven't been able to use it because it give loud feedback on every video call. I will be visiting a store to return it today.
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to hear that you are willing to return the webcam. We apologize for any inconvenience caused and thanks for your detailed feedback. We'll certainly pass this along to the right team.
Rated 1 out of 5 stars
NO DRIVERS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ok so i had purchased this cam as an upgrade from the c920 which i have used and loved for the past 3 years but the cord started to go bad and i figured hey why not upgrade if i need a new cam anyways. i purchased the pro 4k and to my dismay there were no drivers for this cam on the logitech site and also you cant record without using external video recording software... thats right folks for $200 you get no drivers and no recording software with a WEBCAM. i returned this camera the same day i bought it and purchased the c922 which also has NO DRIVERS available. not sure whats going on with logitech but i will also be returning the c922 and pruchasing another c920 since logitech basically has a monopoly on webcams
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Good with Online Exams
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am taking an online Statistics course with a local university and the exams are remotely proctored using Proctorio. There was a conflict between Proctorio and this webcam. It would not scan my student ID before I downloaded the software. Then after installing the software then it would not connect to Proctorio. For over $200, you would think it would work with any software. I took it back and used my laptop webcam instead. I was hoping for a bigger screen, but alas I had to use a smaller one. Don't waste your money and time with this camera if you are a college student taking online classes. From what I read after returning this, it has audio issues too. Glad I returned it!
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Dead After 4 Years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera while it works. How in the world does a $200 webcam just die? One with very little use over 4 years just quits. Ridiculous.
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize that your Logitech 4K Pro Webcam has stopped working after 4 years. We understand the frustration of a product failing, especially one that was previously reliable. Your feedback is important to us, and we'll use it to improve our products.
Rated 1 out of 5 stars
Zero Function
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did a store pick up after ordering online and it had no power no matter what i did. i chatted with Logitech help desk etc. Nothing. Was sold a dud, or a refurbished, or a faulty product.
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
Rated 1 out of 5 stars
Video feed too glitchy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Video feed was consistently glitchy rendering this device as unusable. I was using it with a brand new 4k monitor, I used the cable provided, my OS was up to date, I played with the settings. Nothing worked.
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate! We're sorry to hear about your negative experience with the product. Please get in touch with Logi Support team for best possible solution in this case. Also, we will take this as feedback and make sure to share it with the right team.
Rated 1 out of 5 stars
Audio does not work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I disabled the laptop mic/speakers and configured to Brio, audio does not work. When I try to use background replacement, that does not work either. Tech support rep told me its not fully baked yet. $200 not worth it. Spent days on phone with tech support and tried all of their recomendations and nothing works.
This review is from Logitech - 4K Pro 4096 x 2160 Webcam with Noise-Canceling Mic - Black
No, I would not recommend this to a friend












