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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.7 out of 5 stars with 2341 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the webcam's image quality, ease of use, and simple setup. Many appreciate the wide field of view it offers. However, some users have expressed concerns regarding the software, focus, price, compatibility, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,340 reviews
  • Rated 4 out of 5 stars

    nice cam, not as great as one would expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still good purchase, I have the best there is now and im future proofed so to speak, for a while at least

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    electronically good; mechanically challenged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged it in to my new iMac and it worked very well. But I found it hard to place on a table and adjust it. My old hp webcam from over 10 years ago was much better in this regard. Perhaps if they had instructions and examples written in ordinary English with clear pictures it would help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale in store. Haven’t had any issues!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good meeting webcam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good meeting webcam should you need a higher resolution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product could be clearer. Good visuals as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use it for streaming and logging into Windows. The facial login is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Nice resolution

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the logi software and ability to control the angles. Good quality product so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lags when streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this webcam hoping to get a better quality image. I had a Logitech C920 and never had any issues. I contacted Logitech they told me that I need a more powerful computer. I have a MacBook Pro I5 16RAM. So I haven’t been able to tried it on a different computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera functions well and is as described. My main gripe is that it is not very sturdy in how it sits on your pc. It does not rotate like the model below it and does not allow for a tripod, which means you have to deal with the flimsy hold.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the product came packaged nice but once open and inspecting the products had signs of usage like it wasn’t new

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected. The images are crisp and clear. Logi is the best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok for 4k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh its just ok. Seems limited with zooming and quality for longer distance. You have to be right up on this thing to get the best.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Great camera and microphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera produces high quality video and the microphone works very well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall video coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera performance worked well for its price point.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Egh…..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it’s alright for what it is. Nothing to tell your grandma about……

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech 4K Pro Webcam. We understand that you may have expected more from a product at this price point. We'll continue to work on improving our product offerings to meet your needs and expectations.

  • Cons mentioned:
    Focus

    Rated 1 out of 5 stars

    NOT worth the money.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of focus on one far side while focused on the rest. Not the best for any distance but works best up close. Auto focus is a mess if lots of movement in field of view. Auto-white balance freaks out in any kind of light changes like when object moves across different lighting. Software for it is lame to say the least. Very disappointed!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi AVTech, thank you for sharing your experience with the 4k Pro webcam. I'm sorry that you experienced difficulties with the Auto-Focus as well as white balance. You can adjust the camera settings in Capture. In order for those settings to carry over into a third party platform you would want to select Capture as the video source instead of the webcam itself. I hope you are able to give it a try and see the differences. Thank you for being a Logitech customer. Kristi from Logitech

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup using a MacBook Pro 14 M1. The app is very useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this for creating videos...it is working great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective white balance issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second return of a 4K webcam in two years. The first was due to terrible auto focus issues, the last was due to a defective white balance issue that rendered any nighttime videos a deep red hue. It is surprisingly well-reviewed online, possibly just a defective unit, but two strikes and hours of troubleshooting with drivers, firmware updates, etc.... You're out!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi David C, Thank you for your feedback. It is greatly appreciated. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Good webcam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Would definitly reccomend. Clean and clear image

    I would recommend this to a friend
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