Customer Ratings & Reviews
- Model:
- 960-001390
- SKU:
- 5761912
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are impressed with the webcam's image quality, ease of use, and simple setup. Many appreciate the wide field of view it offers. However, some users have expressed concerns regarding the software, focus, price, compatibility, and connectivity.
This summary was generated by AI based on customer reviews.
Software not updated for M1 Mac’s.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Software is not compatible with M1 Mac’s, you can use the camera but you can’t take advantage of the software to enhance the video.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Please be informed that Logi Tune software is fully compatible with M1 mac. We'd recommend you to contact the Logitech Support team as they are equipped to help you with a suitable resolution at the earliest in this case.
Nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product could be clearer. Good visuals as well
I would recommend this to a friendJust alright - not worth the price
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid more for this because it looked really good, but definitely not worth the price. Anything less than bright light results in a grainy image.
No, I would not recommend this to a friendIt's Alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I mainly use it for streaming and logging into Windows. The facial login is very convenient.
I would recommend this to a friendDecent Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera functions well and is as described. My main gripe is that it is not very sturdy in how it sits on your pc. It does not rotate like the model below it and does not allow for a tripod, which means you have to deal with the flimsy hold.
I would recommend this to a friendLags when streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this webcam hoping to get a better quality image. I had a Logitech C920 and never had any issues. I contacted Logitech they told me that I need a more powerful computer. I have a MacBook Pro I5 16RAM. So I haven’t been able to tried it on a different computer.
No, I would not recommend this to a friendNice resolution
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the logi software and ability to control the angles. Good quality product so far
I would recommend this to a friendGood overall video coverage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera performance worked well for its price point.
I would recommend this to a friendWorks well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I expected. The images are crisp and clear. Logi is the best.
I would recommend this to a friendOkay product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the product came packaged nice but once open and inspecting the products had signs of usage like it wasn’t new
I would recommend this to a friendGreat camera and microphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera produces high quality video and the microphone works very well!
I would recommend this to a friendNOT worth the money.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of focus on one far side while focused on the rest. Not the best for any distance but works best up close. Auto focus is a mess if lots of movement in field of view. Auto-white balance freaks out in any kind of light changes like when object moves across different lighting. Software for it is lame to say the least. Very disappointed!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi AVTech, thank you for sharing your experience with the 4k Pro webcam. I'm sorry that you experienced difficulties with the Auto-Focus as well as white balance. You can adjust the camera settings in Capture. In order for those settings to carry over into a third party platform you would want to select Capture as the video source instead of the webcam itself. I hope you are able to give it a try and see the differences. Thank you for being a Logitech customer. Kristi from Logitech
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am using this for creating videos...it is working great!
I would recommend this to a friendDefective white balance issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second return of a 4K webcam in two years. The first was due to terrible auto focus issues, the last was due to a defective white balance issue that rendered any nighttime videos a deep red hue. It is surprisingly well-reviewed online, possibly just a defective unit, but two strikes and hours of troubleshooting with drivers, firmware updates, etc.... You're out!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi David C, Thank you for your feedback. It is greatly appreciated. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Just ok for 4k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh its just ok. Seems limited with zooming and quality for longer distance. You have to be right up on this thing to get the best.
No, I would not recommend this to a friendNot worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not the worst but definitely nowhere near the worth of its price. There are cheaper webcams that have better quality and frames.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear that the Logitech 4K Pro Webcam didn't meet your expectations for its price and that you feel there are better, more affordable options available. We appreciate your candid feedback.
Setup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy setup using a MacBook Pro 14 M1. The app is very useful.
I would recommend this to a friendGood webcam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Would definitly reccomend. Clean and clear image
I would recommend this to a friendGreat quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love this, the camera’s quality is awesome for the price.
I would recommend this to a friendLogitech webcam 
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it more quality ans smooth for friendly visual for Deaf
I would recommend this to a friend