Customer Ratings & Reviews
- Model:
- 960-001390
- SKU:
- 5761912
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are impressed with the webcam's image quality, ease of use, and simple setup. Many appreciate the wide field of view it offers. However, some users have expressed concerns regarding the software, focus, price, compatibility, and connectivity.
This summary was generated by AI based on customer reviews.
Egh…..
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean it’s alright for what it is. Nothing to tell your grandma about……
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate your feedback on the Logitech 4K Pro Webcam. We understand that you may have expected more from a product at this price point. We'll continue to work on improving our product offerings to meet your needs and expectations.
Nice camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great out the box, clear picture for the price point.
I would recommend this to a friendGreat potential, mediocre results
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the quality in Teams to be lower than the cheaper Logitech cams. Also, software on M1 Mac is not compatible.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that your 4K Pro webcam is not living up to your expectations. Unfortunately, teams may be compressing your video, depending on your account type, to save bandwidth. In many cases 4k streaming may not be available. If you have any other questions or need direct assistance, you may reach us for support by opening a Technical Support ticket here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
Good camera, but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good, but pretty basic in terms of features. I’m not sure the extra quality is worth the price over other products. Still, a solid camera.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great webcam to begin with . Had a great rang
I would recommend this to a friendDecent camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed I. The quality of the video. You do have some control over lighting and a few other things, but not any clearer than my iMac camera itself. Easy to use, but not a great 4K image I was hoping for.
No, I would not recommend this to a friendMissing Windows Hello
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first impression is not that great, the camera frequently stuttered at certain resolutions and isn’t very friendly using OBS. even after testing and fixing the stuttering there is noticeable noise in the picture regardless what application or room lighting you use. And to top it off, Windows Hello is no longer natively supported with this camera using Win10. This is not worth a $180 price tag.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry to hear about your experience! You can try installing the Logitune software and check if this helps. Regarding Windows Hello, we will take this feedback and make sure to share it with the right team.
Never worked
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible camera. Never used it and finally went to use it and it’s broken
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret that the Logitech - 4K Pro Webcam didn’t work as expected. Our team would like to make this right—please email us at coacila@logitech.com
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting a lot higher video quality with this camera. I use it with my MacBook Pro, and it does not appear to improve the resolution at all.
No, I would not recommend this to a friendNot that good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best webcam for the price. Sometimes goes in and out and I have to trouble shot to much to keep using it. Just buy a cheaper 1080 and it will work the same
No, I would not recommend this to a friendaight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Their are little lines as if it was a VHS recording from the camera quality
I would recommend this to a friendNot impressed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up selling this camera after trying to like it. You need ALOT of light otherwise the picture will be grainy and look awful. I was not a fan of the internal light feature it has that cannot be turned off and so whenever I was filming it would change the look of the video due to the lighting thing. I wish I could have returned it to get my money back but I was really trying to learn about it and like it and was just outside of the return window. I would suggest a different camera if you are looking for 4K.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi JoAnna345, thank you for your feedback! Logitech BRIO with RightLight™ 3 and high dynamic range (HDR) technology adjusts to highlight the most important subject: you. Use Logitech camera settings to make adjustments. For support, please refer to; https://www.logitech.com/assets/65031/2/brio-4k-ultra-hd-webcam.pdf - Will, Logitech.
not a 5...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this webcam because I was sure I would love it!, but it was no clearer than my windows pc cam. My iMac camera is much better.
No, I would not recommend this to a friendStopped working on me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the webcam until it stopped working. Maybe it was user error but it worked for almost 2 months and then stopped
No, I would not recommend this to a friendReview
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works half the time and has problems with OBS while game is running. Good auto adjust just laggy
I would recommend this to a friendGood purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very surprised at the quality of the camera, it's well worth the money.
I would recommend this to a friendEasy To Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. Very easy to use and produces great results.
I would recommend this to a friendMeh.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t appear to have the resolution it claims. No better than my Logitech 1080 camera so Meh?
No, I would not recommend this to a friendNot Fully Compatible Teams, Poor Support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera does not work as you'd expect with Microsoft Teams for Mac. You will at best get 240p or 360p video, making you look blurry or like you have an aggressive beauty filter. Both Logitech and Microsoft blame the other company despite the Brio being Certified for Teams. If you don't use Teams and instead use Zoom, WebEx, etc. then you will be happy with this camera. You can get 1080p in those apps (4K only works when you're recording video locally). Ultimately I don't recommend this because the support experience has been so poor. This is a pricey camera and you'd be better off with a much less expensive model.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, sorry to see you're having some compatibility issues with your 4K Pro Webcam. While recording, you can do so in 4K, some video conference and streaming platforms can only accept up to 1080p resolution. If you haven't already, check the settings for the app your using the webcam with to see if the resolutions settings are turned down. Hope that helps.
My iMac has a better video quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought by purchasing a 4K Pro Webcam that it would be a better quality image and video. I was not impressed for the money.
No, I would not recommend this to a friend