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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1222 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the incredible sound quality and comfort of the product. They also appreciate its solid battery life and seamless connectivity. However, some customers find the price to be a bit high, and there are occasional concerns regarding the fit and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,222 reviews
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming headsets I’ve ever owned by far.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're absolutely thrilled to hear you're enjoying the Astro A50 X! It's fantastic to know it's become one of the best gaming headsets you've ever owned. We put a lot of effort into designing the A50 X with PLAYSYNC and LIGHTSPEED wireless to deliver a premium, seamless gaming experience across all your platforms. Thank you for sharing your positive feedback! Enjoy your gaming! Logitech

  • Rated 3 out of 5 stars

    Definitely not better than gen 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. The standard a50 gen 4 had active boost. These just have a source switch from xbox to pc to ps and a odd pass through that over heats. Trying to hear something in these headsets when you got a fan going or ac on is terrible.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Astro A50 X LIGHTSPEED Wireless. We're sorry to hear the experience didn’t meet your expectations compared to the previous generation. Your insights are appreciated and will be shared with our team to help guide future improvements. Logitech

  • Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headphones, I got this for a month now and I love using it. I love how easy I can go from my pc to my ps5

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech Astro A50 X LIGHTSPEED headset! We're delighted to hear that you're loving it and appreciate its seamless transition between PC and PS5.

  • Rated 1 out of 5 stars

    Too much money, no product support, known issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what this costs, it should be plug and play. It’s not, you have to purchase to high end hdmi cables. There is a known issue which prevents it from connecting properly. You will get sound but a black screen. Been talked about quite a bit in forums and there are no known fixes. Don’t contact product support, useless. Simply tried to warranty out an item that was purchased that day. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re really sorry to hear about your experience with the Logitech - Astro A50 X LIGHTSPEED Wireless w/ PLAYSYNC Over-the-Ear Gaming Headset. That’s not what we aim for. Please contact us at socialcare@logitech.com with your details so we can assist you directly. Logitech

  • Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best head set. Have tried countless others and this is by far the best.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic! We're thrilled you're experiencing the best gaming audio with the A50 X. We hope you continue to dominate your games! Logitech

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this store people there are so nice I never have any issues

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so thrilled to hear you're loving your Astro A50 X Wireless Headset and that you've had such a positive experience with the store! Thank you for the fantastic review. We appreciate your support and are happy to know our products and the store's service have met your expectations. Enjoy your gaming! Logitech

  • Rated 5 out of 5 stars

    Top

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Muito top produto recomendo principalmente o atendimento dos vendedores da bestbuy

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you love the Astro A50 X LIGHTSPEED! It's fantastic to know you're enjoying the product and the excellent service from our Best Buy team. Thank you for your kind words.

  • Rated 5 out of 5 stars

    Astro A50x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid, i love the open back & the coushin used. Im very over leather as far as header longrvitiy is concerned. I love its multi use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Astro A50 X LIGHTSPEED sounds great! You love the open-back design, comfortable materials, and its ability to work on multiple devices.

  • Rated 3 out of 5 stars

    Needs some improving but still recommend on sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset over all but I had a problem with my ps5 having to be in 1080p

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your honest feedback. It helps us identify where we can improve and provide a better experience with the Logitech - Astro A50 X LIGHTSPEED Wireless w/ PLAYSYNC Over-the-Ear Gaming Headset Logitech

  • Rated 5 out of 5 stars

    Everything you want in a headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my astro a50x best investment you can make into a headset, there is so many features that just makes it worth your money

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We're thrilled to hear you're loving your Astro A50X! It's designed to deliver an exceptional gaming experience, and we're glad you're enjoying all its amazing features.

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best cross console headset

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] No issues with installation/ hookup. Bluetooth to phone and listen to music and accept phone calls all while gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear you had a smooth installation experience with the Astro A50 X LIGHTSPEED! It's great that the PLAYSYNC feature and the Bluetooth connectivity are working flawlessly for you.

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headsets see I like the Bluetooth option that it has

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech - Astro A50 X LIGHTSPEED! We're glad you're enjoying the headset, especially the convenient Bluetooth functionality. We hope you continue to enjoy many immersive gaming experiences with it. Logitech

  • Rated 5 out of 5 stars

    A 50s x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets are pretty good. I recommended to people to buy this from Best Buy.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear that you're enjoying the Astro A50 X LIGHTSPEED Wireless Headset. Thank you for your recommendation!

  • Rated 5 out of 5 stars

    Really good headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good choice for the right price. Really good.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech - Astro A50 X LIGHTSPEED! We're glad you're enjoying the performance and value. Your feedback is appreciated. Logitech

  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Probably the worst headset I’ve had for PS5….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the most comfortable headset I’ve worn. However, I only kept these for a few days until I returned them. The set up for my PS5 was an absolutely NIGHTMARE and so many wires it’s unbelievable. Sound quality isn’t really there due to lack of noise cancelation. But you can hear things very clearly.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for any inconvenience caused by the Logitech Astro A50 X LIGHTSPEED headset setup process and sound quality not meeting your expectations. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Broken bass or just poor quality?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For reference, I have been using the Gen 3 A50's for the past three-ish years. I love those, but the battery has been giving out, pushing me to try new ones. I held off until these were available to try the latest tech. Overall though, this feels like a downgrade from my Gen 3 A50s. My main complaint is the output "A50 X Game" sounds exactly like the Voice channel. There is no bass. It feels sharp and elevated to high frequencies. I have adjusted the equalizer and there is a noticeable difference, but still sounds horribly tuned to the highs. Outside of that, the headset itself is tighter than previous model. After about 30 minutes, it's physically painful. Maybe the others are just stretched out, but another downside. Finally, my teammates have told me the mic sounds boomy, as if I'm underwater. I have both this and the Gen 3 A50's hooked up, so I just hot swapped to the old ones and they said it sounds much better. Overall disappointed in the new ones. Maybe I got a dud, since everyone else says these sound great.... I will say the Lightspeed gives the headset about 2x more range than the previous ones... but that's about the only pro I can give it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 5 out of 5 stars

    Game Changer!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes switching between pc, ps5, and Xbox smooth like butter!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the smooth console switching experience with the ASTRO A50 Wireless + Base Station! Logitech

  • Rated 5 out of 5 stars

    Amazing Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Satisfied. Fast Delivery, Arrived in 3 Days. Works Perfectly. HIGHLY RECOMMEND OVER THE WIRELESS A50X Astros!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We're thrilled to hear you're super satisfied with your Logitech Astro A50 X LIGHTSPEED Wireless with PLAYSYNC Gaming Headset + Base Station! It's fantastic to know that you received your order so quickly and that everything is working perfectly.

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever had definitively pricey but well worth the money

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech Astro A50 X are undoubtedly a premium choice for audiophiles. Their exceptional sound quality, comfortable design, and wireless convenience make them a worthwhile investment for those who demand the best.

  • Rated 1 out of 5 stars

    Mid Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a base station that will randomly turn off and not cut on for hrs or even days or even not charge your headset properly and not be able to replace any of the wires since Logitech “Doesn’t have any in stock” then this is the headset for you ;)

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience caused by the Astro A50 X LIGHTSPEED Wireless Gaming Headset, including base station and charging issues. Your feedback is appreciated and will help us improve product reliability. Logitech