Customer Ratings & Reviews
- Model:
- 939-002126
- SKU:
- 12790677
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the incredible sound quality and comfort of the product. They also appreciate its solid battery life and seamless connectivity. However, some customers find the price to be a bit high, and there are occasional concerns regarding the fit and software.
This summary was generated by AI based on customer reviews.
Disconnecting from dock
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good had to reset it once due to it disconnecting from the docking station no clue how it happens but it still does.
I would recommend this to a friendBrand response from Logitech
Posted .We would love to help you further, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Great Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied, love being able to go between my consoles with the press of a button.
I would recommend this to a friendBrand response from Logitech
Posted .We're glad to hear that you're enjoying the seamless console switching feature. It's designed to provide a hassle-free gaming experience.
Very nice headset, but…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headset!, but a bit awkward trying to switch from PS5, to Xbox, to PC, i’ll get used to it I’m sure
I would recommend this to a friendBrand response from Logitech
Posted .Hey there! We're glad to hear you're enjoying the Astro A50 X! It's designed to provide an immersive audio experience across multiple platforms, and we appreciate your feedback about the platform switching process.
The best headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones they work good had me at the first but the app for them is trash
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the Astro A50 X LIGHTSPEED feedback! Glad you like them. We hear you about the app and apologize for any frustration.
Astro ps5 user
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and dope to use. Just tweak to your liking. Astro head for life
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the enthusiastic review of the Astro A50 X Lightspeed for PS5! We appreciate you mentioning it's easy to use and sounds great. "Astro head for life" - that's great to hear!
Best all around!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.upgraded from the gen 4 a50. Well worth it! seamless transition from xbox to pc
I would recommend this to a friendBrand response from Logitech
Posted .Logitech Astro A50 X is a wireless gaming headset that is compatible with Xbox, PlayStation, PC, and Nintendo Switch. It has a 50mm driver, 3D spatial audio, and a 15-hour battery life.
This Ain’t It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to stick with my A40’s. These sound good, but were lacking in directional sound. I used Dolby Atmos when comparing both the A40 and A50X, and with the A50X’s it was more difficult to hear the location of enemy footsteps in FPS. In general, it sounded more like stereo vs surround sound. I had hope in the HDMI base, but sadly these are still not $400 sound quality.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We sincerely appreciate your feedback on the Astro A50 X LIGHTSPEED. We understand your disappointment that the directional sound and overall experience weren't on par with your expectations, especially considering the Dolby Atmos comparison to your A40s. Our goal is to deliver high-fidelity audio with clear directional cues for gamers, and we apologize if we fell short. We'll take your feedback into serious consideration for future product development.
Extremely Disappointed – Cheap Build, Broken Parts
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I rarely write reviews, but after my experience with the Astro A50 X, I felt obligated to warn others. I expected premium quality from a product at this price point, but what I got instead was a headset made with shockingly cheap plastic that literally broke apart after just a few weeks of normal use. The structural integrity of this headset is laughable. It feels like something out of a bargain bin, not a flagship gaming headset. The plastic components are flimsy and brittle — mine cracked with no drops or abuse, just from regular daily wear. For a supposed top-tier product, this is unacceptable. But what really pushed me over the edge was the abysmal customer support. After reaching out, I was met with an endless back-and-forth over email spanning two full weeks. They eventually demanded video evidence, something they could have mentioned right away instead of wasting time on pointless troubleshooting steps. If they needed video proof to even consider helping me, that should’ve been the first request — not the last step after two weeks of wasted effort. And the kicker? Even after I jumped through all their hoops, they still refused to send a replacement part. Not a new headset, not a repair — not even a single replacement component for their shoddy plastic. Just a dead-end response and an expensive piece of broken gear. Save yourself the time, frustration, and money. Astro A50 X might look good on paper, but it’s all marketing fluff. Poor build, terrible support, and an experience that left me feeling ripped off. PS. this is my second one that did the same thing had the A50 thought the A50x would have some higher quality control or something. Never again.
No, I would not recommend this to a friendBrand response from Logitech
Posted .I'm truly sorry to hear about your repeated negative experiences with our gaming headsets. It's very concerning to learn about the build quality issues you encountered with both the A50 and now the A50 X, especially given your expectations for a premium product. We also regret that the customer support process was so frustrating and didn't lead to a resolution. This is certainly not the experience we want our customers to have, and we appreciate you bringing these serious issues to our attention.
Works Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from Logitech
Posted .We're thrilled to hear that the Astro A50 X LIGHTSPEED headset has exceeded your expectations! Your enthusiasm for the product is appreciated. Thank you for choosing Astro Gaming.
Best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use text the a50 and let me tell you this a50x are amasing
I would recommend this to a friendBrand response from Logitech
Posted .We're thrilled to hear you're loving the Astro A50 X! Your enthusiasm for the product is fantastic. Thank you for your kind words!
A50x
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had every pair and by far these the best I'll have to get these for the kids
I would recommend this to a friendBrand response from Logitech
Posted .Wow, "best you've ever had" – that's high praise! We're thrilled you love the Astro A50 X LIGHTSPEED and are considering getting them for the kids. It's a great choice for families with gamers who appreciate comfort, sound quality, and versatility across platforms. Happy gaming!
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, but too many wires to just hook up to a PlayStation.
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the feedback about the Astro A50 X LIGHTSPEED! We understand wanting a streamlined setup.
The BEST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible item. Works beautifully and has a sleek design
I would recommend this to a friendBrand response from Logitech
Posted .Hey there,Thanks so much for the kind words about the Astro A50! We're thrilled to hear you're loving the incredible audio and sleek design.Hey there,
Best headset!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming fron steel series nova pro. There is no comparision!
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your review! We're thrilled to hear that the Astro A50 X LIGHTSPEED has exceeded your expectations, especially coming from the SteelSeries Nova Pro.
- Pros mentioned:Sound quality
Astros review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive for basic sound. Only thing good is mic.
I would recommend this to a friendBrand response from Logitech
Posted .Hey! We appreciate your feedback on the Astro A50 X LIGHTSPEED. We apologize that you found the sound quality to be basic, especially considering the price point. A clear microphone is important, but we understand that well-rounded audio is essential for a good gaming experience. Your feedback will help us improve future products to better meet the needs of gamers.
Astro A50
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service.. Paid for pick up ! Quick and no hassle
I would recommend this to a friendBrand response from Logitech
Posted .I hear you! It sounds like you're happy with the service you received when you bought your Logitech Astro A50. That's definitely a plus - a smooth pickup process can make a big difference.
Works okay
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was awesome at first, sound was good and etc.. about 3 months in, battery isnt good. When i would charge it and it showed full bars then i would take it off and turn it on. It would make the sound that the battery was dying even when i charged it for the amount already. Soon i had to resort to leaving it plugged in just so i can use it and it wouldnt die quickly. Now it wont turn on anymore and it says its charging but nothing.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're very sorry to hear about the significant battery issues you've experienced with your Logitech Astro A50 X LIGHTSPEED headset. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price i do not recommend it . Theres better options
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate your honest feedback. It helps us identify where we can improve and provide a better experience with the Logitech - Astro A50 X LIGHTSPEED Wireless with PLAYSYNC Gaming Headset
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these because my last pair broke and they work great!
I would recommend this to a friendBrand response from Logitech
Posted .That's fantastic to hear! We're glad the Astro A50 X is living up to your expectations. Enjoy your immersive gaming sessions with clear audio and a comfortable fit!
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are the best the most common headphones I got
I would recommend this to a friendBrand response from Logitech
Posted .Hey there! That's awesome to hear you're rocking the Astro A50 X LIGHTSPEED headset. It is a popular choice for gamers for a reason – the combination of comfort, sound quality, and versatility is hard to beat.