Customer Ratings & Reviews
- Model:
- 939-002126
- SKU:
- 12790677
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the incredible sound quality and comfort of the product. They also appreciate its solid battery life and seamless connectivity. However, some customers find the price to be a bit high, and there are occasional concerns regarding the fit and software.
This summary was generated by AI based on customer reviews.
Look for something better.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. They feel cheap, they don't really form to your head, they're incredibly bulky and super expensive.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're truly sorry to hear you're dissatisfied with the Astro A50 X LIGHTSPEED Wireless headset. We understand your concerns about the build quality, fit, and overall experience. We value your feedback and will use it to improve our products.
Way over priced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant static and not worth the price. Still good quality though.
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for letting us know about your experience with the Logitech - Astro A50 X LIGHTSPEED Wireless w/ PLAYSYNC Over-the-Ear Gaming Headset + Base Station . We’ll pass this along to our product team, and our support team would be happy to assist you further at socialcare@logitech.com.
- Pros mentioned:Battery life, Comfort, Sound quality
Logitech A50X Wireless Gaming Headset & Base
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I received my Logitech Astro A50X Lightspeed Wireless with PLAYSYNC Gaming Headset + Base Station a few days ago and have been putting it through its paces. Logitech has always been one of my favorite tech accessory companies for years and they seem to only keep getting better. I can’t ever remember a Logitech product that I’ve owned over the years that wasn’t of quality and performance, which is why I have high regards for this company. They’ve never let me down and I expected the same with this headset. Now according to the packaging, this headset is compatible with XBOX SERIES X|S, Playstation 4/5, PC|Mobile. They are rated at having a battery life of 24 hours which is amazing. And with the connected base, you can ensure your headset remains charged and ready on the go when you’re ready for a gaming sesh. Upon opening the box, you’re greeted with: * Logitech Astro A50X Wireless Gaming Headset * A50X HDMI Base Station * USB-A to USB-C Cable * Combo Cable * AC Adapter & Regional Socket Adapters * Dolby ATMOS Authentication Card * User Documentation Now when you’re ready simply follow along with the instructions by way of the Logitech link or the QR code thats on the inside of the box which directs you to Logitech’s support page via YouTube videos to get started. Once you’re connected via the console of your choice, you’re good to go. I connected this headset to my PS5 and just as I expected: SIMPLY AMAZING!!!!! This headset first of all is so easy to use and sounds great at everything you throw at it. Aside from the amazing sound quality, I love that this headset is not covered with a million and one different buttons, that I’ve seen in other headsets. On the right ear cuff, is the power button, the PLAYSYNC button, Bluetooth button, and Volume scroll wheel. Also on the bottom of the right ear cuff is a USB-C port for a wired connection. On the left ear cuff is the Microphone arm that turns on when it’s in the down position. The up position mutes the mic. I really love this headset. Hands down, this is the best headset on the market in my opinion. The Base Station has an LED panel on the front that shows you which system you’re currently using and bluetooth status. On the back of the panel is the HDMI/USB-C ports for XBOX, PS5, PC, and HDMI Out. My faves about this headset is that you can wear it for extended periods without any pain or pressure that some gaming headsets are known for. As I stated earlier, the sound quality was amazing and very immersive in my experience. Another perk that I love, which I’ve started to see in other tech products lately is the inclusion of the different regional socket/outlet adapters. This makes it easy on the consumer so you’re not running back out to the store for different adapters/connectors for your specific country. This is an amazing headset and you won’t regret it.
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your detailed and positive review of the A50 X LIGHTSPEED Wireless with PLAYSYNC Gaming Headset + Base Station for Xbox Series. Your enthusiasm for the product is evident, and we're thrilled to hear that it has exceeded your expectations in terms of sound quality, comfort, and versatility. We appreciate you taking the time to highlight the headset's key features and benefits, such as the easy-to-use design, impressive battery life, and compatibility with multiple platforms. Your review is a valuable resource for potential customers who are considering purchasing this product.
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is not worth the price I have some old A40s that sound way better than this junk. Unbelievable
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your feedback on the Logitech Astro A50 X LIGHTSPEED Wireless headset. We're sorry to hear that you're disappointed with the sound quality and that it doesn't meet your expectations, especially compared to your older A40s. We understand your frustration and apologize for the inconvenience.
Malfunction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get firmware to update properly so the headset wouldn't work properly for my system
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your experience with the Logitech Astro A50 X LIGHTSPEED Wireless headset. We're sorry to hear you encountered issues with the firmware update, preventing the headset from working properly with your system. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset is good, but right ear stopped working as soon as I opened the product
I would recommend this to a friendBrand response from Logitech
Posted .We're very sorry to hear that the right ear of your Astro A50 X LIGHTSPEED Wireless headset stopped working immediately after opening the product. That's certainly not the experience we want you to have. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Has too many issues for a $400 Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has had so many firmware issues, so many issues with connectivity across multiple devices, So much so that Logitech themselves called the item defective. Apparently this has happaned often with many people.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're truly sorry to hear about the experience you've had with the Astro A50 X LIGHTSPEED Wireless headset. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
get rid of
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.keeps cutting in and out for sound and then you have to reconnect the bluetooth again
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We are very sorry to hear that your Logitech Headset not working as expected and caused you such frustration. To help resolve this, we recommend contacting our social care team at socialcare@logitech.com. Please include the following information in your email:
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- Product Name:
- Brief description of issue:
Headset disconnects
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would randomly lose all my sound, had to look up a youtube video in order to get it to reconnect. Outside of that it's a nice headset, but you shouldn't be losing your wireless if you put the headset down.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your feedback on the Astro A50 X LIGHTSPEED. We’re sorry to hear about the connectivity issue and appreciate you sharing your experience—it helps us aim for better performance moving forward. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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- Email Address:
- Country:
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- Brief description of issue:
Terrible charging design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charging design is fundamentally flawed. I don’t understand why LG keeps this design. Headset never wants to charge and always says 100% charged in the app even when the battery is dead or near dead. Do yourself a favor and stick to steel series.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your candid feedback on the Logitech Astro A50 X LIGHTSPEED. We're really sorry to hear about the significant issues you're experiencing with the charging design and the inaccurate battery readings. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
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- Brief description of issue:
- Pros mentioned:Battery life, Comfort, Sound quality
Brilliant idea for those who need it!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech Astro A50 X Lightspeed Wireless PlaySync Gaming Headset + Base Station for Xbox Series X/S, PS5 and PC/Mac is designed for those interested in multi-platform gaming. The base station included with the headphones is basically a hub where you connect your PS5, Xbox and PC/Mac gaming devices. You then hook up a HDMI 2.1 cable (not included) out from the base station to your display. This then serves as your Ultra HD pass-thru for all of those devices. Now you can easily and quickly switch between your gaming platforms with the click of a button on the cup of your headphones! The Logitech Astro A50 X headphones are remarkably light and comfortable. I find I can wear them for many hours of gameplay without sweaty or painful ears because they don't have vinyl or "leather" cups. Designed with a boom microphone that goes on when you flip it down and off when you flip it back up, my friends tell me they hear me very well. Logitech claims up to 24 hours of gameplay but unfortunately, I cannot speak to that because I place them back on the base station for automatic charging whenever I take them off my head - it is a convenient stand for me and they cling to the stand magnetically. The sound from these headphones is outstanding - it is clear and precise. The sound is so clear in fact, when I am not gaming, I use the bluetooth to listen to music. Absolutely full sound - incredible actually. They have LIGHTSPEED wireless and if that means they should stay connected to WiFi, it certainly works. I have not experienced any drops or stutters with these. This Logitech Astro A50 X lightspeed wireless gaming headset and base station for PS5, Xbox and PC/Mac are absolutely terrific headphones in every way for me. If you do multi-platform gaming and want to be able to quickly switch from one to another with outstanding clarity, these headphones and the accompanying base station are for you!
I would recommend this to a friendBrand response from Logitech
Posted .That's fantastic! We're glad to hear that the A50 X LIGHTSPEED Wireless with PLAYSYNC Gaming Headset + Base Station has been a great fit for your multi-platform gaming needs. The features like the base station, comfortable design, and clear sound are all impressive. Thank you for sharing your positive feedback!
Good luck
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you use discord and want game audio and discord audio ro work seemlessly loo elsewhere. The drivers for this thing are terrible
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey, We sincerely apologize for the frustration you're experiencing with the Astro A50 X and Discord audio not working seamlessly. We understand how important clear communication is for gaming, and this definitely falls short of the experience we want for our customers. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Astro A50
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was awful. No matter how I tried to adjust it everything was out of balance. Setup was also overkill requiring you to use hdmi causing input lag on screen.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback. We're sorry to hear about the sound and setup issues you've experienced and apologize for the inconvenience. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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- Email Address:
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Less than 1 year, feel apart
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were returned, not very well made, just been apart after regular use.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We are very sorry to hear that your experience with the Logitech - Astro A50 X LIGHTSPEED Wireless with PLAYSYNC Gaming Headset fell short of your expectations. We truly value your feedback, and we want to assure you that we will be sharing your comments with our relevant teams.
Best Buy sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is absolutely ridiculous. Stop displaying false delivery date promises if you can’t fulfill that. I ordered this just because it said I’d get it in 3 days as opposed to store pickup in 5 days obviously I wanted it quicker. Now delivery and shipping is delayed and it says I won’t get it for another 2 weeks. Will never get money from me again.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry you are going through this. We'd recommend you to report this directly to BestBuy for further assistance.
Too many wires!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have no better sound than my Steel Series Pro Wireless. You need multiple hdmi’s plugged into this base which makes it hard to put anywhere since hdmi is much thicker than USB-C. It doesnt atuo detect what device is connect very well. My current headset switches flawless. If your a casual gamer there is no need for these.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to know that the Logitech - Astro A50 did not meet your expectations. We'll make sure to share it with the right team so they can look into it. Thanks for your valuable feedback and inputs.
Bummer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely no noise cancellation. The volume is very low at the highest you can get it. I have a PS5 and this headset does not compare to the Steel Series Pro. Not even half as good. Not worth the money.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your experience with the Logitech Astro A50 X LIGHTSPEED Wireless headset. We're sorry to hear that the noise cancellation and volume levels aren't meeting your expectations, especially compared to your other headset. We understand your disappointment and apologize for the inconvenience.
Overpriced and overhyped
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the most overpriced and overhyped piece of tech I purchased in the last 5 years. I returned day one and have no regrets.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate you sharing your experience with the A50 X. We understand this wasn't the right fit for you, and we value your feedback as it helps us improve.
Doesn't Come With All Cables Required
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inferior product and tech REQUIRES an additiinal HDMI cable that is not provided. The headset STILL has a removable cushion that pops off with being super-glued. This product will always be trash, no matter how much they increase the price, or number of cables needed to use it. DON'T PURCHASE.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
Astros
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is amazing, but the overall outside of the headset is not broke within a week they need to remove the top tab on the very top part of microphone
No, I would not recommend this to a friendBrand response from Logitech
Posted .Appreciate the feedback regarding the microphone's top tab. It's noted that the design impacted your experience, and this will be shared with the product team for future improvements.