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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1072 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Astro A50 X LIGHTSPEED Wireless Headset's exceptional sound quality and comfortable design. Many appreciate its compatibility with multiple gaming consoles and PCs, as well as its lightweight feel. However, some users find the setup process challenging and the price point to be high. The battery life and Bluetooth functionality also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,072 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hhhhhghvccvvvhbbbhhjjjjfffgghjjjbcftyhhgftuiihhghuu

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Astro A50 X is a fantastic choice for gamers seeking premium audio quality, comfort, and wireless convenience. Its advanced features, such as Dolby Atmos support and customizable EQ settings, provide an immersive gaming experience. The A50 X is designed to deliver exceptional performance and durability.

  • Rated 5 out of 5 stars

    Amazing Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Satisfied. Fast Delivery, Arrived in 3 Days. Works Perfectly. HIGHLY RECOMMEND OVER THE WIRELESS A50X Astros!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We're thrilled to hear you're super satisfied with your Logitech Astro A50 X LIGHTSPEED Wireless with PLAYSYNC Gaming Headset + Base Station! It's fantastic to know that you received your order so quickly and that everything is working perfectly.

  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Broken bass or just poor quality?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For reference, I have been using the Gen 3 A50's for the past three-ish years. I love those, but the battery has been giving out, pushing me to try new ones. I held off until these were available to try the latest tech. Overall though, this feels like a downgrade from my Gen 3 A50s. My main complaint is the output "A50 X Game" sounds exactly like the Voice channel. There is no bass. It feels sharp and elevated to high frequencies. I have adjusted the equalizer and there is a noticeable difference, but still sounds horribly tuned to the highs. Outside of that, the headset itself is tighter than previous model. After about 30 minutes, it's physically painful. Maybe the others are just stretched out, but another downside. Finally, my teammates have told me the mic sounds boomy, as if I'm underwater. I have both this and the Gen 3 A50's hooked up, so I just hot swapped to the old ones and they said it sounds much better. Overall disappointed in the new ones. Maybe I got a dud, since everyone else says these sound great.... I will say the Lightspeed gives the headset about 2x more range than the previous ones... but that's about the only pro I can give it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 2 out of 5 stars

    Works okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was awesome at first, sound was good and etc.. about 3 months in, battery isnt good. When i would charge it and it showed full bars then i would take it off and turn it on. It would make the sound that the battery was dying even when i charged it for the amount already. Soon i had to resort to leaving it plugged in just so i can use it and it wouldnt die quickly. Now it wont turn on anymore and it says its charging but nothing.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're very sorry to hear about the significant battery issues you've experienced with your Logitech Astro A50 X LIGHTSPEED headset. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 5 out of 5 stars

    amazing exsperiance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this product customer service and company!!!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're loving the Astro A50 X LIGHTSPEED Wireless Gaming Headset! Your positive feedback about the product, customer service, and the company is truly appreciated. Thank you for choosing Astro Gaming!

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    A50 X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just can’t see paying over $400 for these. I tried them for 60 days and couldn’t justify keeping em.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your feedback on the Logitech - Astro A50 X. We understand that the premium pricing may not align with everyone's budget. We will use your feedback to help us better understand our customers' needs and preferences.

  • Rated 4 out of 5 stars

    Is great but not perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every now and than there's a little static/buzz sound or audio cuts out for a short period. Other than that I use them almost daily and love them.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there, thanks for the heads-up about the static/audio cuts. Audio hiccups are no fun, and we apologize for the hassle. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue

  • Rated 5 out of 5 stars

    Perfect upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around upgrade from the previous model. The seamless switching between inputs is an amazing feature.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for taking the time to share your experience. We're delighted to see that it's exceeding expectations. Have a good day!

  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones hands down easy set up and you can connect your phone to them and game

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the 5-star review of the Logitech Astro A50 X! We're thrilled you find them the best headphones and appreciate you highlighting the easy setup and ability to connect to multiple devices.

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best cross console headset

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with installation/ hookup. Bluetooth to phone and listen to music and accept phone calls all while gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear you had a smooth installation experience with the Astro A50 X LIGHTSPEED! It's great that the PLAYSYNC feature and the Bluetooth connectivity are working flawlessly for you.

  • Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset new because I saw the reviews on the headset but to be honest is the worst headset I ever had. I been using Astro since I can remember but this headset gave me problems since day 1. The headset keeps losing connection and the sound quality sounds like it has too much static. I don't recommend this headset at all.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi, we're sorry to hear about your experience with the Logitech Astro A50 X LIGHTSPEED Wireless Gaming Headset. To assist you, we recommend contacting our social care team via email at socialcare@logitech.com. Please include the following information: your name, email address, country, the product name, and a brief description of the issue. Logitech

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Software
    Best Buy Employee

    Rated 1 out of 5 stars

    Terrible software

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headset with good sound quality. However, Software is terrible. Need a firmware update to get mic to work, and this has to be done through Pc instead of my Xbox.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Astro A50 X LIGHTSPEED Wireless headset. We're glad you enjoy the comfort and sound quality. We apologize for the inconvenience caused by the software issues, particularly the need for a PC-based firmware update for the microphone. Your feedback is valuable to us as we work to improve the user experience.

  • Rated 5 out of 5 stars

    The best you can buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the previous version. Skins quality is amazing. Setup was a breeze. 5/5

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback is important to us, and we'll make sure to share it with the right team. Thank you so much!

  • Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from prox wireless. Make sure you plug directly to desktop not to extensions.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Great review of the Logitech Astro A50 X! It sounds like you've found a significant upgrade from the ProX Wireless. The direct connection to your desktop is likely to improve the audio quality and reduce latency.

  • Rated 5 out of 5 stars

    Astro A50 x Logitech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset hands down it arrived sooner than the original delivery day the set up was very easy 10/10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're pumped you love the Astro A50 X! Early arrival, easy setup, and stellar audio - that's a gamer's dream. Enjoy the win!

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible I have always used them and had no problem

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear that you've been a long-time user of the Logitech Astro A50 X and have had a positive experience with them. Your loyalty and continued satisfaction are much appreciated. Thank you for sharing your experience.

  • Rated 4 out of 5 stars

    Disconnecting from dock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good had to reset it once due to it disconnecting from the docking station no clue how it happens but it still does.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We would love to help you further, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 4 out of 5 stars

    Very nice headset, but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headset!, but a bit awkward trying to switch from PS5, to Xbox, to PC, i’ll get used to it I’m sure

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We're glad to hear you're enjoying the Astro A50 X! It's designed to provide an immersive audio experience across multiple platforms, and we appreciate your feedback about the platform switching process.

  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied, love being able to go between my consoles with the press of a button.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear that you're enjoying the seamless console switching feature. It's designed to provide a hassle-free gaming experience.

  • Rated 5 out of 5 stars

    Astro ps5 user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and dope to use. Just tweak to your liking. Astro head for life

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the enthusiastic review of the Astro A50 X Lightspeed for PS5! We appreciate you mentioning it's easy to use and sounds great. "Astro head for life" - that's great to hear!