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Customer Ratings & Reviews

Your price for this item is $379.99
The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 1073 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the Astro A50 X LIGHTSPEED Wireless Headset's exceptional sound quality and comfortable design. Many appreciate its compatibility with multiple gaming consoles and PCs, as well as its lightweight feel. However, some users find the setup process challenging and the price point to be high. The battery life and Bluetooth functionality also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,073 reviews
  • Rated 1 out of 5 stars

    Astro A50

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was awful. No matter how I tried to adjust it everything was out of balance. Setup was also overkill requiring you to use hdmi causing input lag on screen.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback. We're sorry to hear about the sound and setup issues you've experienced and apologize for the inconvenience. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Logitech A50X Wireless Gaming Headset & Base

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I received my Logitech Astro A50X Lightspeed Wireless with PLAYSYNC Gaming Headset + Base Station a few days ago and have been putting it through its paces. Logitech has always been one of my favorite tech accessory companies for years and they seem to only keep getting better. I can’t ever remember a Logitech product that I’ve owned over the years that wasn’t of quality and performance, which is why I have high regards for this company. They’ve never let me down and I expected the same with this headset. Now according to the packaging, this headset is compatible with XBOX SERIES X|S, Playstation 4/5, PC|Mobile. They are rated at having a battery life of 24 hours which is amazing. And with the connected base, you can ensure your headset remains charged and ready on the go when you’re ready for a gaming sesh. Upon opening the box, you’re greeted with: * Logitech Astro A50X Wireless Gaming Headset * A50X HDMI Base Station * USB-A to USB-C Cable * Combo Cable * AC Adapter & Regional Socket Adapters * Dolby ATMOS Authentication Card * User Documentation Now when you’re ready simply follow along with the instructions by way of the Logitech link or the QR code thats on the inside of the box which directs you to Logitech’s support page via YouTube videos to get started. Once you’re connected via the console of your choice, you’re good to go. I connected this headset to my PS5 and just as I expected: SIMPLY AMAZING!!!!! This headset first of all is so easy to use and sounds great at everything you throw at it. Aside from the amazing sound quality, I love that this headset is not covered with a million and one different buttons, that I’ve seen in other headsets. On the right ear cuff, is the power button, the PLAYSYNC button, Bluetooth button, and Volume scroll wheel. Also on the bottom of the right ear cuff is a USB-C port for a wired connection. On the left ear cuff is the Microphone arm that turns on when it’s in the down position. The up position mutes the mic. I really love this headset. Hands down, this is the best headset on the market in my opinion. The Base Station has an LED panel on the front that shows you which system you’re currently using and bluetooth status. On the back of the panel is the HDMI/USB-C ports for XBOX, PS5, PC, and HDMI Out. My faves about this headset is that you can wear it for extended periods without any pain or pressure that some gaming headsets are known for. As I stated earlier, the sound quality was amazing and very immersive in my experience. Another perk that I love, which I’ve started to see in other tech products lately is the inclusion of the different regional socket/outlet adapters. This makes it easy on the consumer so you’re not running back out to the store for different adapters/connectors for your specific country. This is an amazing headset and you won’t regret it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your detailed and positive review of the A50 X LIGHTSPEED Wireless with PLAYSYNC Gaming Headset + Base Station for Xbox Series. Your enthusiasm for the product is evident, and we're thrilled to hear that it has exceeded your expectations in terms of sound quality, comfort, and versatility. We appreciate you taking the time to highlight the headset's key features and benefits, such as the easy-to-use design, impressive battery life, and compatibility with multiple platforms. Your review is a valuable resource for potential customers who are considering purchasing this product.

  • Rated 2 out of 5 stars

    Good luck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use discord and want game audio and discord audio ro work seemlessly loo elsewhere. The drivers for this thing are terrible

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey, We sincerely apologize for the frustration you're experiencing with the Astro A50 X and Discord audio not working seamlessly. We understand how important clear communication is for gaming, and this definitely falls short of the experience we want for our customers. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Brilliant idea for those who need it!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech Astro A50 X Lightspeed Wireless PlaySync Gaming Headset + Base Station for Xbox Series X/S, PS5 and PC/Mac is designed for those interested in multi-platform gaming. The base station included with the headphones is basically a hub where you connect your PS5, Xbox and PC/Mac gaming devices. You then hook up a HDMI 2.1 cable (not included) out from the base station to your display. This then serves as your Ultra HD pass-thru for all of those devices. Now you can easily and quickly switch between your gaming platforms with the click of a button on the cup of your headphones! The Logitech Astro A50 X headphones are remarkably light and comfortable. I find I can wear them for many hours of gameplay without sweaty or painful ears because they don't have vinyl or "leather" cups. Designed with a boom microphone that goes on when you flip it down and off when you flip it back up, my friends tell me they hear me very well. Logitech claims up to 24 hours of gameplay but unfortunately, I cannot speak to that because I place them back on the base station for automatic charging whenever I take them off my head - it is a convenient stand for me and they cling to the stand magnetically. The sound from these headphones is outstanding - it is clear and precise. The sound is so clear in fact, when I am not gaming, I use the bluetooth to listen to music. Absolutely full sound - incredible actually. They have LIGHTSPEED wireless and if that means they should stay connected to WiFi, it certainly works. I have not experienced any drops or stutters with these. This Logitech Astro A50 X lightspeed wireless gaming headset and base station for PS5, Xbox and PC/Mac are absolutely terrific headphones in every way for me. If you do multi-platform gaming and want to be able to quickly switch from one to another with outstanding clarity, these headphones and the accompanying base station are for you!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic! We're glad to hear that the A50 X LIGHTSPEED Wireless with PLAYSYNC Gaming Headset + Base Station has been a great fit for your multi-platform gaming needs. The features like the base station, comfortable design, and clear sound are all impressive. Thank you for sharing your positive feedback!

  • Rated 1 out of 5 stars

    Overpriced and overhyped

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the most overpriced and overhyped piece of tech I purchased in the last 5 years. I returned day one and have no regrets.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you sharing your experience with the A50 X. We understand this wasn't the right fit for you, and we value your feedback as it helps us improve. Logitech

  • Rated 1 out of 5 stars

    Bummer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely no noise cancellation. The volume is very low at the highest you can get it. I have a PS5 and this headset does not compare to the Steel Series Pro. Not even half as good. Not worth the money.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with the Logitech Astro A50 X LIGHTSPEED Wireless headset. We're sorry to hear that the noise cancellation and volume levels aren't meeting your expectations, especially compared to your other headset. We understand your disappointment and apologize for the inconvenience. Logitech

  • Rated 1 out of 5 stars

    Astro A50x:

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The side that holds the ear muff broke after 1 week of use. It was only ever bent to put on my head.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're very sorry to hear that the earcup on your Astro A50 X LIGHTSPEED Wireless headset broke after only a week. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 1 out of 5 stars

    Astros

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is amazing, but the overall outside of the headset is not broke within a week they need to remove the top tab on the very top part of microphone

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Appreciate the feedback regarding the microphone's top tab. It's noted that the design impacted your experience, and this will be shared with the product team for future improvements. Logitech

  • Rated 1 out of 5 stars

    Horrible software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth connecting does not always connect and always disconnects during gameplay and it gets super annoying over time.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with the Logitech Astro A50 X LIGHTSPEED Wireless headset. We sincerely apologize for the frustrating Bluetooth connection issues and the impact it's having on your gameplay. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 1 out of 5 stars

    Too many wires!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have no better sound than my Steel Series Pro Wireless. You need multiple hdmi’s plugged into this base which makes it hard to put anywhere since hdmi is much thicker than USB-C. It doesnt atuo detect what device is connect very well. My current headset switches flawless. If your a casual gamer there is no need for these.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We regret to know that the Logitech - Astro A50 did not meet your expectations. We'll make sure to share it with the right team so they can look into it. Thanks for your valuable feedback and inputs.

  • Rated 1 out of 5 stars

    Best Buy sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is absolutely ridiculous. Stop displaying false delivery date promises if you can’t fulfill that. I ordered this just because it said I’d get it in 3 days as opposed to store pickup in 5 days obviously I wanted it quicker. Now delivery and shipping is delayed and it says I won’t get it for another 2 weeks. Will never get money from me again.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry you are going through this. We'd recommend you to report this directly to BestBuy for further assistance.

  • Rated 1 out of 5 stars

    Disconnecting from Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep disconnecting from the Xbox and of course I'm outside of the return window.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      I'm very sorry to hear that your Logitech Astro A50 X LIGHTSPEED Gaming Headset is disconnecting from your Xbox, especially since you're outside the return window. That's certainly not the experience we want for our customers. We appreciate you bringing this to our attention. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 1 out of 5 stars

    AUDIO CUTTING OUT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    400$ and cant even get good quality sound…the sound cuts in and out no matter what volume or setting you have it on…seen many people complain about it…its a common issue stay away

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize to hear that you're experiencing audio cutting out issues with your Astro A50 X LIGHTSPEED Wireless Gaming Headset. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 1 out of 5 stars

    Doesn't Come With All Cables Required

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inferior product and tech REQUIRES an additiinal HDMI cable that is not provided. The headset STILL has a removable cushion that pops off with being super-glued. This product will always be trash, no matter how much they increase the price, or number of cables needed to use it. DON'T PURCHASE.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 1 out of 5 stars

    dont waste tour money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst headset ive had 3rd astro cheap quality feels fragile stoped working in less then 2 months base station just wont power on hardware issue according to logitech who has yet to reach back out with the replacement yet

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely apologize for the issues you've encountered with the Astro A50 X LIGHTSPEED headset. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 1 out of 5 stars

    Needs improved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDMI passthru sucks when using monitros alteast with asus i count use i had to return

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're sorry to hear you experienced issues with the HDMI passthrough on the Astro A50 X LIGHTSPEED Wireless, particularly with your Asus monitors. We understand your frustration and apologize for the inconvenience this caused. We appreciate you sharing your experience, and we will pass your feedback along to our development team for review and improvement. Logitech

  • Rated 1 out of 5 stars

    You suck bestbuy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your drops suck, your total tec program sucks, your employees suck, your app sucks.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We understand you're frustrated with your recent Best Buy experiences. We apologize for the issues you've encountered with our services and products. Logitech

  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic sucks, audio bleeds and it it kinda difficult to set up

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Astro A50 X. We're sorry to hear you experienced issues with the microphone, audio bleed, and setup process. We apologize for the inconvenience this has caused you. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 1 out of 5 stars

    Avoid at all costs.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant, never ending cut outs and stutters. Tested on 3 different devices in 3 houses.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unexpected! To help you effectively, please email your information to our support team at socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Excellent Sound & unbelievable Mic quality.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had always heard good things about Astro headsets. I had many close friends swear by them as being the only good headset for competitive play. I never gave them a try until now. The A50X sound incredible, the mic is also just as incredible. The quality from the Mic is very surprising. You wouldn't expect it to be capable of much given it's small size, but it punches well above it's weight class. I wouldn't put it exactly on par with my dedicated USB or XLR Mic's but for what it is, it is beyond adequate. The audio quality on these are just incredible. I normally use a dedicated USB Mic and a pair of Headphones with a Amp/DAC combo and they've always served me well for the bevy of games that I play. From RTS, FPS, RPG etc, they've always more than delivered than I could ever ask. The Astro's however, given they way they're designed and that is a focus on Gaming, they do a lot better than these headphones. As an FPS player and one of them that I play a lot of is Escape from Tarkov. That game relies so significantly on audio queues and sound positioning to the point that if your headphones/headset is of low quality, it makes that much of a difference. I wasn't expecting too much from these but boy was I surprised. I've so far found it much easier to pinpoint where gunfire is coming from, where footsteps are coming from, or even more audibly hearing in-game comms. I've found myself having a much easier time finding opponents in game and being able to be proactive rather than reactive with firefights. I really wasn't expecting such a huge difference but it's there. I've not even gone in and adjusted any of the tuning from the app or from GHub, everything is still at defaults. I find the default strikes a great balance. As for fit, I've got a rather large melon of a noggin and it is extended nearly as far as it goes, so if you have a larger head, these might be a bit of a tight fit for you. Pressure on the ears is good. I didn't find them getting too uncomfortable during long sessions. My only quirk here is that I have and will always prefer my over ear headphones/headsets to be of the kind where the earcup sits around the ear, not on top. I feel that plays such a significant role in creating a depth and field for where the sound goes. I just find that the earcup resting against the head versus on top of the ears contributed to much better listening but also more so important comfortable experience. The Headband I'm not crazy about. If you have a wider head, this is going to pose a problem. You can order a replacement for it, but I feel it's not going to have much longevity, time will tell of course. The way they fold however make them fantastic to wear around your neck and are very comfortable when doing so. The build quality I feel is good, not exceptional by any means. I've used a multitude of headphones and headsets over the years and I've had many cheaper ones that felt better constructed. For the price, this shouldn't be the case for these. Astro's to me have always had that feel like they're the Bentley of headsets and every other brand out there was just a cheap imitation, but I don't feel that the case here. The Amp/Dock is really great. I like being able to have my PS5 and PC hooked up at the same time and just pressing a single button to switch. There's of course a couple places for improvement. If there's nothing in a particular input, you should be able to just press once to change the other detected input signal instead of cycling through them all. The Bluetooth implementation is also a major point of improvement. The Bluetooth radio is inside the base station. If you start walking away, you will start losing signal quickly. I was maybe 15 feet away when it started to cut out. My headset I use for work, I can get almost 50 feet away with walls in-between before it completely cuts out. It's really disappointing that I can't get far away and I lose connection. Something I didn't encounter, but some others have is the HDMI input and output not working with some Monitors or TV's. I've not had any problems with this connected from my PS5 into my Receiver that supports HDMI 2.1. Everything that works with the PS5 directly connected to my Sony OLED works exactly the same. ALLM, 4k120, VRR, Tone Mapping, it all works perfectly. I've also not seen any perceptible input lag with introducing the Astro Dock. Overall, this is a fantastic headset. I don't however think personally, the price is justified. Build quality certainly can use some attention. Integrating the Bluetooth into the actual headset would also be a welcome addition. If you have the money to burn and you want one of the best sounding headsets with one of the very best built-in Mic's around, you need not look further than the A50X.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your detailed review of the A50 X LIGHTSPEED Wireless with PLAYSYNC Gaming Headset + Base Station for Xbox Series. Your insights into the headset's features, performance, and design are invaluable. We appreciate you taking the time to compare the A50 X to other gaming headsets on the market and highlighting its strengths and weaknesses. Your feedback will be helpful to potential customers who are considering purchasing this product. We're aware of the challenges you've encountered with certain configurations and software compatibility issues. We'll continue to work on improving the user experience and addressing these concerns.