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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.6 out of 5 stars with 1234 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the incredible sound quality and comfortable design of these headphones. Users also frequently praise the reliable battery life, seamless connectivity, and lightweight build that works well across various devices. While most feedback is positive, some individuals noted that the price point is high and mentioned minor difficulties with the initial setup process. Overall, the product is well-regarded for its performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,234 reviews
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use text the a50 and let me tell you this a50x are amasing

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you're loving the Astro A50 X! Your enthusiasm for the product is fantastic. Thank you for your kind words!

  • Rated 3 out of 5 stars

    This Ain’t It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to stick with my A40’s. These sound good, but were lacking in directional sound. I used Dolby Atmos when comparing both the A40 and A50X, and with the A50X’s it was more difficult to hear the location of enemy footsteps in FPS. In general, it sounded more like stereo vs surround sound. I had hope in the HDMI base, but sadly these are still not $400 sound quality.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We sincerely appreciate your feedback on the Astro A50 X LIGHTSPEED. We understand your disappointment that the directional sound and overall experience weren't on par with your expectations, especially considering the Dolby Atmos comparison to your A40s. Our goal is to deliver high-fidelity audio with clear directional cues for gamers, and we apologize if we fell short. We'll take your feedback into serious consideration for future product development.

  • Rated 5 out of 5 stars

    A50x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had every pair and by far these the best I'll have to get these for the kids

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Wow, "best you've ever had" – that's high praise! We're thrilled you love the Astro A50 X LIGHTSPEED and are considering getting them for the kids. It's a great choice for families with gamers who appreciate comfort, sound quality, and versatility across platforms. Happy gaming!

  • Rated 1 out of 5 stars

    Extremely Disappointed – Cheap Build, Broken Parts

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely write reviews, but after my experience with the Astro A50 X, I felt obligated to warn others. I expected premium quality from a product at this price point, but what I got instead was a headset made with shockingly cheap plastic that literally broke apart after just a few weeks of normal use. The structural integrity of this headset is laughable. It feels like something out of a bargain bin, not a flagship gaming headset. The plastic components are flimsy and brittle — mine cracked with no drops or abuse, just from regular daily wear. For a supposed top-tier product, this is unacceptable. But what really pushed me over the edge was the abysmal customer support. After reaching out, I was met with an endless back-and-forth over email spanning two full weeks. They eventually demanded video evidence, something they could have mentioned right away instead of wasting time on pointless troubleshooting steps. If they needed video proof to even consider helping me, that should’ve been the first request — not the last step after two weeks of wasted effort. And the kicker? Even after I jumped through all their hoops, they still refused to send a replacement part. Not a new headset, not a repair — not even a single replacement component for their shoddy plastic. Just a dead-end response and an expensive piece of broken gear. Save yourself the time, frustration, and money. Astro A50 X might look good on paper, but it’s all marketing fluff. Poor build, terrible support, and an experience that left me feeling ripped off. PS. this is my second one that did the same thing had the A50 thought the A50x would have some higher quality control or something. Never again.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      I'm truly sorry to hear about your repeated negative experiences with our gaming headsets. It's very concerning to learn about the build quality issues you encountered with both the A50 and now the A50 X, especially given your expectations for a premium product. We also regret that the customer support process was so frustrating and didn't lead to a resolution. This is certainly not the experience we want our customers to have, and we appreciate you bringing these serious issues to our attention. Logitech

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, but too many wires to just hook up to a PlayStation.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback about the Astro A50 X LIGHTSPEED! We understand wanting a streamlined setup.

  • Rated 5 out of 5 stars

    The BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible item. Works beautifully and has a sleek design

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there,Thanks so much for the kind words about the Astro A50! We're thrilled to hear you're loving the incredible audio and sleek design.Hey there,

  • Rated 5 out of 5 stars

    Best headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming fron steel series nova pro. There is no comparision!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your review! We're thrilled to hear that the Astro A50 X LIGHTSPEED has exceeded your expectations, especially coming from the SteelSeries Nova Pro.

  • Rated 5 out of 5 stars

    Astro A50

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service.. Paid for pick up ! Quick and no hassle

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      I hear you! It sounds like you're happy with the service you received when you bought your Logitech Astro A50. That's definitely a plus - a smooth pickup process can make a big difference.

  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these because my last pair broke and they work great!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're glad the Astro A50 X is living up to your expectations. Enjoy your immersive gaming sessions with clear audio and a comfortable fit!

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best the most common headphones I got

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! That's awesome to hear you're rocking the Astro A50 X LIGHTSPEED headset. It is a popular choice for gamers for a reason – the combination of comfort, sound quality, and versatility is hard to beat.

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Astros review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for basic sound. Only thing good is mic.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We appreciate your feedback on the Astro A50 X LIGHTSPEED. We apologize that you found the sound quality to be basic, especially considering the price point. A clear microphone is important, but we understand that well-rounded audio is essential for a good gaming experience. Your feedback will help us improve future products to better meet the needs of gamers.

  • Rated 5 out of 5 stars

    Best gaming headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones out there!!! Very happy with my purchase l!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're absolutely thrilled to hear that you're loving the Astro A50 X Wireless Gaming Headset! It's fantastic to know that it's the best headset you've ever owned and that you're so happy with your purchase.

      Thank you again for your purchase and review.

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best set up ecer all around. .............

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the 5-star review! We're glad you love the A50 X. Happy gaming!

  • Rated 2 out of 5 stars

    Works okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was awesome at first, sound was good and etc.. about 3 months in, battery isnt good. When i would charge it and it showed full bars then i would take it off and turn it on. It would make the sound that the battery was dying even when i charged it for the amount already. Soon i had to resort to leaving it plugged in just so i can use it and it wouldnt die quickly. Now it wont turn on anymore and it says its charging but nothing.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're very sorry to hear about the significant battery issues you've experienced with your Logitech Astro A50 X LIGHTSPEED headset. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 5 out of 5 stars

    A50x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are very good I highly recommend this headset

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the review and recommendation! We're thrilled you had a great experience with the Logitech Astro A50 X LIGHTSPEED. It sounds like a great choice for you.

  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade for the a50 Would recommend this purchase

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the A50 X LIGHTSPEED Wireless Gaming Headset! We're glad to hear that it's a worthwhile upgrade from previous A50 models. We appreciate your recommendation.

  • Rated 3 out of 5 stars

    Good but not $400 good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not bad but it has issues connecting to the app and the sounds buttons don’t work always

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the honest feedback—it’s great to hear the headset performs decently, but we understand how frustrating it can be when certain features don’t work consistently, especially at a premium price point. Connectivity issues and unreliable sound controls can really impact the overall experience.

      If you’d like help troubleshooting or want to share more details, our social care team is here for you at **socialcare@logitech.com**. Just include:

      - Name
      - Email Address
      - Country
      - Product Name
      - Brief description of the issue

      We’d love to help smooth things out and make sure you’re getting the most from your gear. Logitech

  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price i do not recommend it . Theres better options

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your honest feedback. It helps us identify where we can improve and provide a better experience with the Logitech - Astro A50 X LIGHTSPEED Wireless with PLAYSYNC Gaming Headset Logitech

  • Rated 5 out of 5 stars

    Great Headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset! Works great on PS5 and XBOX series X.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sounds like the A50 X is your one-headset wonder for PS5 and Xbox Series X! We love that it delivers a seamless audio experience across consoles. Game on!

  • Rated 4 out of 5 stars

    Astro A50x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming headset but sometimes you have to reset them do to connect issues

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Thanks for the feedback on the Astro A50 X! We appreciate you highlighting the strong points like good sound quality for gaming. We apologize for the occasional connection issues requiring a reset. Our team is always working on improvements, and your feedback is valuable. In the meantime, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:
      So we can check and help you to resolve the issue.