Customer Ratings & Reviews
- Model:
- 939-002132
- SKU:
- 12297083
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the incredible sound quality, comfort, and solid battery life. They also appreciate the seamless connectivity, lightweight design, and broad compatibility across devices. However, some customers find the product to be slightly overpriced and report challenges with the setup process.
This summary was generated by AI based on customer reviews.
Great
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Incredible I have always used them and had no problem
I would recommend this to a friendBrand response from Logitech
Posted .We're delighted to hear that you've been a long-time user of the Logitech Astro A50 X and have had a positive experience with them. Your loyalty and continued satisfaction are much appreciated. Thank you for sharing your experience.
Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones hands down easy set up and you can connect your phone to them and game
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the 5-star review of the Logitech Astro A50 X! We're thrilled you find them the best headphones and appreciate you highlighting the easy setup and ability to connect to multiple devices.
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hhhhhghvccvvvhbbbhhjjjjfffgghjjjbcftyhhgftuiihhghuu
I would recommend this to a friendBrand response from Logitech
Posted .The Astro A50 X is a fantastic choice for gamers seeking premium audio quality, comfort, and wireless convenience. Its advanced features, such as Dolby Atmos support and customizable EQ settings, provide an immersive gaming experience. The A50 X is designed to deliver exceptional performance and durability.
amazing exsperiance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this product customer service and company!!!!
I would recommend this to a friendBrand response from Logitech
Posted .We're thrilled to hear that you're loving the Astro A50 X LIGHTSPEED Wireless Gaming Headset! Your positive feedback about the product, customer service, and the company is truly appreciated. Thank you for choosing Astro Gaming!
The best you can buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than the previous version. Skins quality is amazing. Setup was a breeze. 5/5
I would recommend this to a friendBrand response from Logitech
Posted .Your feedback is important to us, and we'll make sure to share it with the right team. Thank you so much!
Astro A50 x Logitech
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset hands down it arrived sooner than the original delivery day the set up was very easy 10/10
I would recommend this to a friendBrand response from Logitech
Posted .We're pumped you love the Astro A50 X! Early arrival, easy setup, and stellar audio - that's a gamer's dream. Enjoy the win!
Awesome device
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from prox wireless. Make sure you plug directly to desktop not to extensions.
I would recommend this to a friendBrand response from Logitech
Posted .Great review of the Logitech Astro A50 X! It sounds like you've found a significant upgrade from the ProX Wireless. The direct connection to your desktop is likely to improve the audio quality and reduce latency.
For the price and missing equipment, not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I was excited to purchase the item, The price you pay and it's missing the HDMI cord to use the headset to the fullest isn't worth it. $20-$60 for that cord plus close to $400 for the headset is not viable to me.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We understand your feedback regarding the HDMI cable and appreciate you bringing this to our attention. This input is valuable as we continuously work to improve the customer experience with our products.
Great Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied, love being able to go between my consoles with the press of a button.
I would recommend this to a friendBrand response from Logitech
Posted .We're glad to hear that you're enjoying the seamless console switching feature. It's designed to provide a hassle-free gaming experience.
Disconnecting from dock
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good had to reset it once due to it disconnecting from the docking station no clue how it happens but it still does.
I would recommend this to a friendBrand response from Logitech
Posted .We would love to help you further, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
The best headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones they work good had me at the first but the app for them is trash
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the Astro A50 X LIGHTSPEED feedback! Glad you like them. We hear you about the app and apologize for any frustration.
Very nice headset, but…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headset!, but a bit awkward trying to switch from PS5, to Xbox, to PC, i’ll get used to it I’m sure
I would recommend this to a friendBrand response from Logitech
Posted .Hey there! We're glad to hear you're enjoying the Astro A50 X! It's designed to provide an immersive audio experience across multiple platforms, and we appreciate your feedback about the platform switching process.
Astro ps5 user
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and dope to use. Just tweak to your liking. Astro head for life
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the enthusiastic review of the Astro A50 X Lightspeed for PS5! We appreciate you mentioning it's easy to use and sounds great. "Astro head for life" - that's great to hear!
Best all around!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.upgraded from the gen 4 a50. Well worth it! seamless transition from xbox to pc
I would recommend this to a friendBrand response from Logitech
Posted .Logitech Astro A50 X is a wireless gaming headset that is compatible with Xbox, PlayStation, PC, and Nintendo Switch. It has a 50mm driver, 3D spatial audio, and a 15-hour battery life.
Works Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from Logitech
Posted .We're thrilled to hear that the Astro A50 X LIGHTSPEED headset has exceeded your expectations! Your enthusiasm for the product is appreciated. Thank you for choosing Astro Gaming.
Best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use text the a50 and let me tell you this a50x are amasing
I would recommend this to a friendBrand response from Logitech
Posted .We're thrilled to hear you're loving the Astro A50 X! Your enthusiasm for the product is fantastic. Thank you for your kind words!
Extremely Disappointed – Cheap Build, Broken Parts
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I rarely write reviews, but after my experience with the Astro A50 X, I felt obligated to warn others. I expected premium quality from a product at this price point, but what I got instead was a headset made with shockingly cheap plastic that literally broke apart after just a few weeks of normal use. The structural integrity of this headset is laughable. It feels like something out of a bargain bin, not a flagship gaming headset. The plastic components are flimsy and brittle — mine cracked with no drops or abuse, just from regular daily wear. For a supposed top-tier product, this is unacceptable. But what really pushed me over the edge was the abysmal customer support. After reaching out, I was met with an endless back-and-forth over email spanning two full weeks. They eventually demanded video evidence, something they could have mentioned right away instead of wasting time on pointless troubleshooting steps. If they needed video proof to even consider helping me, that should’ve been the first request — not the last step after two weeks of wasted effort. And the kicker? Even after I jumped through all their hoops, they still refused to send a replacement part. Not a new headset, not a repair — not even a single replacement component for their shoddy plastic. Just a dead-end response and an expensive piece of broken gear. Save yourself the time, frustration, and money. Astro A50 X might look good on paper, but it’s all marketing fluff. Poor build, terrible support, and an experience that left me feeling ripped off. PS. this is my second one that did the same thing had the A50 thought the A50x would have some higher quality control or something. Never again.
No, I would not recommend this to a friendBrand response from Logitech
Posted .I'm truly sorry to hear about your repeated negative experiences with our gaming headsets. It's very concerning to learn about the build quality issues you encountered with both the A50 and now the A50 X, especially given your expectations for a premium product. We also regret that the customer support process was so frustrating and didn't lead to a resolution. This is certainly not the experience we want our customers to have, and we appreciate you bringing these serious issues to our attention.
This Ain’t It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to stick with my A40’s. These sound good, but were lacking in directional sound. I used Dolby Atmos when comparing both the A40 and A50X, and with the A50X’s it was more difficult to hear the location of enemy footsteps in FPS. In general, it sounded more like stereo vs surround sound. I had hope in the HDMI base, but sadly these are still not $400 sound quality.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We sincerely appreciate your feedback on the Astro A50 X LIGHTSPEED. We understand your disappointment that the directional sound and overall experience weren't on par with your expectations, especially considering the Dolby Atmos comparison to your A40s. Our goal is to deliver high-fidelity audio with clear directional cues for gamers, and we apologize if we fell short. We'll take your feedback into serious consideration for future product development.
A50x
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had every pair and by far these the best I'll have to get these for the kids
I would recommend this to a friendBrand response from Logitech
Posted .Wow, "best you've ever had" – that's high praise! We're thrilled you love the Astro A50 X LIGHTSPEED and are considering getting them for the kids. It's a great choice for families with gamers who appreciate comfort, sound quality, and versatility across platforms. Happy gaming!
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, but too many wires to just hook up to a PlayStation.
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the feedback about the Astro A50 X LIGHTSPEED! We understand wanting a streamlined setup.