Customer Ratings & Reviews

A really good choice for the right price. Really good.

These headsets are pretty good. I recommended to people to buy this from Best Buy.

I rarely write reviews, but after my experience with the Astro A50 X, I felt obligated to warn others. I expected premium quality from a product at this price point, but what I got instead was a headset made with shockingly cheap plastic that literally broke apart after just a few weeks of normal use. The structural integrity of this headset is laughable. It feels like something out of a bargain bin, not a flagship gaming headset. The plastic components are flimsy and brittle — mine cracked with no drops or abuse, just from regular daily wear. For a supposed top-tier product, this is unacceptable. But what really pushed me over the edge was the abysmal customer support. After reaching out, I was met with an endless back-and-forth over email spanning two full weeks. They eventually demanded video evidence, something they could have mentioned right away instead of wasting time on pointless troubleshooting steps. If they needed video proof to even consider helping me, that should’ve been the first request — not the last step after two weeks of wasted effort. And the kicker? Even after I jumped through all their hoops, they still refused to send a replacement part. Not a new headset, not a repair — not even a single replacement component for their shoddy plastic. Just a dead-end response and an expensive piece of broken gear. Save yourself the time, frustration, and money. Astro A50 X might look good on paper, but it’s all marketing fluff. Poor build, terrible support, and an experience that left me feeling ripped off. PS. this is my second one that did the same thing had the A50 thought the A50x would have some higher quality control or something. Never again.

10/10 recommend. I didnt think theres was going to be a difference between the A50 that I had before, but theres a huge difference and its alot simpler to install.

So just for PC use, they work fantastic. Flawless using Bluetooth to answer calls and play games at the same time. Might get a 2nd set for my PS5 downstairs.

Works amazing i have only used astro for the last 20 years

Amazing headset highly recommend. Easy to connect and install

Best Headset Out I Would Advise You Too Go Get You One Immediately!

Was awesome at first, sound was good and etc.. about 3 months in, battery isnt good. When i would charge it and it showed full bars then i would take it off and turn it on. It would make the sound that the battery was dying even when i charged it for the amount already. Soon i had to resort to leaving it plugged in just so i can use it and it wouldnt die quickly. Now it wont turn on anymore and it says its charging but nothing.

Works fantastic and does everything i need it to without any hiccups

Best headphones I’ve ever had definitively pricey but well worth the money

I love my astro a50x best investment you can make into a headset, there is so many features that just makes it worth your money

Pretty solid, i love the open back & the coushin used. Im very over leather as far as header longrvitiy is concerned. I love its multi use.

These headphones work great. They come with a lifetime Dolby Atmos license.

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love this product customer service and company!!!!

For reference, I have been using the Gen 3 A50's for the past three-ish years. I love those, but the battery has been giving out, pushing me to try new ones. I held off until these were available to try the latest tech. Overall though, this feels like a downgrade from my Gen 3 A50s. My main complaint is the output "A50 X Game" sounds exactly like the Voice channel. There is no bass. It feels sharp and elevated to high frequencies. I have adjusted the equalizer and there is a noticeable difference, but still sounds horribly tuned to the highs. Outside of that, the headset itself is tighter than previous model. After about 30 minutes, it's physically painful. Maybe the others are just stretched out, but another downside. Finally, my teammates have told me the mic sounds boomy, as if I'm underwater. I have both this and the Gen 3 A50's hooked up, so I just hot swapped to the old ones and they said it sounds much better. Overall disappointed in the new ones. Maybe I got a dud, since everyone else says these sound great.... I will say the Lightspeed gives the headset about 2x more range than the previous ones... but that's about the only pro I can give it.

Super Satisfied. Fast Delivery, Arrived in 3 Days. Works Perfectly. HIGHLY RECOMMEND OVER THE WIRELESS A50X Astros!

Just can’t see paying over $400 for these. I tried them for 60 days and couldn’t justify keeping em.

Every now and than there's a little static/buzz sound or audio cuts out for a short period. Other than that I use them almost daily and love them.