Customer Ratings & Reviews
- Model:
- 939-002237
- SKU:
- 6641633
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Pros mentioned:Sound quality
Synchronized issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased couple weeks ago. Connectivity is not working properly will be returning for a replacement. Sound is pretty good though.
I would recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience caused by the connectivity issues with your Logitech Astro A50 X. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Not for PS5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're buying this solely for the PS5, steer clear. This headset was obviously made for the xbox and pc with having dolby atmos for headphones. The ps5 currently does not support atmos for headphones and the sound is a downgrade from the previous A50s.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate your informative review of the Astro A50 X LIGHTSPEED Wireless Headset! Apologize about the experience and it's surely not what we expect to deliver. Your insights are valuable for us as we continuously strive to improve our offerings.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.disappointed with astro usually best head gear in the game. But completely not for competitive gaming as you can't hear anything around you I think the nova will be a better competitive headphones for the price that they charge on the market.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! Thank you for your honest feedback on the Astro A50 X. We understand your disappointment, especially considering Astro's reputation for top-tier gaming headsets. We apologize that the sound isolation isn't ideal for competitive gaming where situational awareness is crucial. Thank you for taking the time to share your knowledge!
- Pros mentioned:Sound quality
Not really for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned these for the sony inzone buds, they sound just as good and much easier to operate
I would recommend this to a friendBrand response from Logitech
Posted .We apologize that the Astro A50 X LIGHTSPEED Wireless headphones didn't meet your expectations. We understand that sound quality and ease of use are important factors when choosing headphones. We appreciate your feedback and will continue to strive for better products in the future.
Trash product with horrible customer support
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset had issues from day one, but weren’t severe. That changed 8 months later when headset completely died! A quick google search will show just how unreliable this garbage product is. Tons of people have problems. I loved my previous Astro headsets and took a gamble buying this one. I’m currently attempting a warranty return, and all I can say is Logitech customer support is horrible! They have had me jumping through hoops for over a week obviously trying to make things intentionally difficult to save money! Last Logitech product I will ever purchase.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your candid and detailed feedback on the Astro A50 X LIGHTSPEED Wireless. We sincerely apologize for the product issues you experienced from day one, its complete failure, and especially for the challenging customer support process you encountered. We deeply regret that your experience has led to such frustration and disappointment, and your comments are vital as we continually strive to improve both our product quality and service.
Not worth the price.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice headset and the customization is awesome. However, I had input delay issues with my PS5 no matter what setting I used. I’m assuming it was something within the base itself but for the price, I shouldn’t have had any issues. I did end up returning this product.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear you experienced input delay issues with your Astro A50 X LIGHTSPEED Wireless headset on your PS5, especially considering the price point. We understand your frustration, and we appreciate you sharing your feedback about your experience.
Crackling noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are great! I’m just having an issue where I’m getting this crackling noise on and off and it’s getting to the point that it’s annoying. Anyone got a solution or had the same issue
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for your review! We're sorry to hear about the crackling noise you're experiencing with your Astro A50 X headset. In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue
Eh
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product thinking it be a great bang for buck but was pretty underwhelming.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate your feedback on the Astro A50 X LIGHTSPEED. We understand that it may not have met your expectations. We'll take your feedback into consideration for future product improvements.
Stay away
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headset because i thought it was nice that i could very easily swith between PC, Xbox, and PS just by hitting a button. My issue now is not with BestBuy or the headset itself, but it's with Logitech. I contacted Logitech after doing a ton of research to purchase a new wire because my new puppy chewed through the wire. I knew that voided the warranty, so i never once tried to use it. Well, they refuse to sell me a wire and have told me to get it from a retailer. Mind you, NOBODY sells it, which is why i contacted the manufacturer. How can you charge someone $380 for a headset and refuse to sell a paying customer a part that they are asking for to purchase?
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your feedback regarding the A50 X headset and your experience with Logitech support. We understand your frustration with the lack of replacement cable availability and the difficulty you've had in trying to obtain one. We apologize for the inconvenience this has caused you. We appreciate you bringing this to our attention.
Great but falls short
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for PS5 but an absolute hassle to get them to work on PC would not recommend if your primarily a pc user
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for the honest review of the Astro A50 X LIGHTSPEED! We appreciate you highlighting its strengths for PS5 users. We understand the frustration you encountered setting it up for PC. Our goal is to provide a seamless experience across platforms.
Astro A50 X
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was an amazing headset until i got a new console and it stopped connecting, i really did love this headset but it unfortunately had to stop working.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your experience with the Astro A50 X. We're glad to hear you enjoyed it so much initially. We're sorry to hear it stopped connecting after you got a new console and for the disappointment this has caused. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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- Email Address:
- Country:
- Product Name:
- Brief description of issue:
- Pros mentioned:Battery life, Comfort, Compatibility
Versatile Gaming Cans for All Gaming Systems
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones add to your over-all gaming experience by allowing you to clearly communicate with your team mates. The fact that they can seamlessly switch from one operating system to another is a huge bonus. My favorite part is the docking station though. It allows your headphones to have a home spot while keeping them charged up so they are always ready. The dock has some handy and convenient LEDS that show how much battery is left in your headphones as well as which channel you're using (Bluetooth, XBox, or PS5). If you're a PC gamer, then these are for you as well. I really appreciate their ability to switch to the system you're interacting with as needed. I can be gaming on my laptop and bring them into the living room to use on my Xbox and they switch over flawlessly. Logitech really nailed that feature and it is what sets these headphones a part from their competition. The build quality is fantastic and is evident by the attention to detail. The boom mic is flexible and can be set into many positions (cannot be moved to the right side however) The speaker cans rest on a metal track which allows you to twist the cans for maximum comfort. I see a lot of though went into comfort and it shows. Excellent sounding and versatile headphones for gamers.
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your detailed review of the Astro A50 X LIGHTSPEED Wireless Gaming Headset + Base Station. We're thrilled to hear that these headphones have enhanced your gaming experience and provided the features you were looking for. Your positive feedback on the seamless switching between operating systems, convenient docking station, and exceptional build quality is greatly appreciated. We're glad that the Astro A50 X has exceeded your expectations in terms of comfort, versatility, and overall performance.
Wasnt impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 49 days ago, the sound was not as good as my $89 steel series head set. Returned….astros has tou payinf for name now
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate you sharing your experience with the headset. We're sorry to hear that the sound quality didn't impress you compared to your less expensive SteelSeries headset, and that it led to you returning it. We understand your perspective on the value.
A50x
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headset.until it makes a choppy connection now and it disconnects from the dock.1month old
No, I would not recommend this to a friendBrand response from Logitech
Posted .Disconnects after a month? Not the A50 experience you deserve. Please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue. We'll have your headset fixed ASAP
Thought it was going to be better.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as loud and luxurious feeling as described. I don’t think it is worth the steep price tag.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry to hear the A50 X audio wasn't what you expected in a gaming headset. Finding the right audio balance can be tricky.
Has too many issues for a $400 Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has had so many firmware issues, so many issues with connectivity across multiple devices, So much so that Logitech themselves called the item defective. Apparently this has happaned often with many people.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're truly sorry to hear about the experience you've had with the Astro A50 X LIGHTSPEED Wireless headset. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
A50x
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This would have been a great headset but dont like the 2.1 Passthrough dock to many wires.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We hear you - the multi-wire setup might not be ideal for everyone. The A50 also works directly with consoles via USB, offering a cleaner look
don't know if I would recommend this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not allow me to lower my friend's mic. even after I change the settings.
I would recommend this to a friendBrand response from Logitech
Posted .Hey! Thanks for your feedback on the Astro A50 X LIGHTSPEED. We understand it's frustrating that you can't adjust your friend's microphone volume even after changing the settings. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
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- Brief description of issue:
Less than 1 year, feel apart
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were returned, not very well made, just been apart after regular use.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We are very sorry to hear that your experience with the Logitech - Astro A50 X LIGHTSPEED Wireless with PLAYSYNC Gaming Headset fell short of your expectations. We truly value your feedback, and we want to assure you that we will be sharing your comments with our relevant teams.
Headset disconnects
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would randomly lose all my sound, had to look up a youtube video in order to get it to reconnect. Outside of that it's a nice headset, but you shouldn't be losing your wireless if you put the headset down.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your feedback on the Astro A50 X LIGHTSPEED. We’re sorry to hear about the connectivity issue and appreciate you sharing your experience—it helps us aim for better performance moving forward. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue: