Customer Ratings & Reviews
- Model:
- 939-002237
- SKU:
- 6641633
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the excellent Audio Quality of the product. They specifically highlight that their voice is crystal clear.
This summary was generated by AI based on customer reviews.
Has too many issues for a $400 Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has had so many firmware issues, so many issues with connectivity across multiple devices, So much so that Logitech themselves called the item defective. Apparently this has happaned often with many people.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're truly sorry to hear about the experience you've had with the Astro A50 X LIGHTSPEED Wireless headset. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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- Brief description of issue:
Headset disconnects
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would randomly lose all my sound, had to look up a youtube video in order to get it to reconnect. Outside of that it's a nice headset, but you shouldn't be losing your wireless if you put the headset down.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your feedback on the Astro A50 X LIGHTSPEED. We’re sorry to hear about the connectivity issue and appreciate you sharing your experience—it helps us aim for better performance moving forward. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Terrible charging design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charging design is fundamentally flawed. I don’t understand why LG keeps this design. Headset never wants to charge and always says 100% charged in the app even when the battery is dead or near dead. Do yourself a favor and stick to steel series.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for your candid feedback on the Logitech Astro A50 X LIGHTSPEED. We're really sorry to hear about the significant issues you're experiencing with the charging design and the inaccurate battery readings. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Disconnects Randomly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly disconnects. Firmware update and all, No solution.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for bringing to our attention the random disconnect issues with the Logitech Astro A50 X McLaren Edition Gaming Headset. We apologize for the inconvenience this has caused. For further assistance, please reach out to our social care team at socialcare@logitech.com with your:
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- Pros mentioned:Battery life, Comfort, Sound quality
Brilliant idea for those who need it!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech Astro A50 X Lightspeed Wireless PlaySync Gaming Headset + Base Station for Xbox Series X/S, PS5 and PC/Mac is designed for those interested in multi-platform gaming. The base station included with the headphones is basically a hub where you connect your PS5, Xbox and PC/Mac gaming devices. You then hook up a HDMI 2.1 cable (not included) out from the base station to your display. This then serves as your Ultra HD pass-thru for all of those devices. Now you can easily and quickly switch between your gaming platforms with the click of a button on the cup of your headphones! The Logitech Astro A50 X headphones are remarkably light and comfortable. I find I can wear them for many hours of gameplay without sweaty or painful ears because they don't have vinyl or "leather" cups. Designed with a boom microphone that goes on when you flip it down and off when you flip it back up, my friends tell me they hear me very well. Logitech claims up to 24 hours of gameplay but unfortunately, I cannot speak to that because I place them back on the base station for automatic charging whenever I take them off my head - it is a convenient stand for me and they cling to the stand magnetically. The sound from these headphones is outstanding - it is clear and precise. The sound is so clear in fact, when I am not gaming, I use the bluetooth to listen to music. Absolutely full sound - incredible actually. They have LIGHTSPEED wireless and if that means they should stay connected to WiFi, it certainly works. I have not experienced any drops or stutters with these. This Logitech Astro A50 X lightspeed wireless gaming headset and base station for PS5, Xbox and PC/Mac are absolutely terrific headphones in every way for me. If you do multi-platform gaming and want to be able to quickly switch from one to another with outstanding clarity, these headphones and the accompanying base station are for you!
I would recommend this to a friendBrand response from Logitech
Posted .That's fantastic! We're glad to hear that the A50 X LIGHTSPEED Wireless with PLAYSYNC Gaming Headset + Base Station has been a great fit for your multi-platform gaming needs. The features like the base station, comfortable design, and clear sound are all impressive. Thank you for sharing your positive feedback!
Good luck
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you use discord and want game audio and discord audio ro work seemlessly loo elsewhere. The drivers for this thing are terrible
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey, We sincerely apologize for the frustration you're experiencing with the Astro A50 X and Discord audio not working seamlessly. We understand how important clear communication is for gaming, and this definitely falls short of the experience we want for our customers. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Astro A50
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was awful. No matter how I tried to adjust it everything was out of balance. Setup was also overkill requiring you to use hdmi causing input lag on screen.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback. We're sorry to hear about the sound and setup issues you've experienced and apologize for the inconvenience. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Less than 1 year, feel apart
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were returned, not very well made, just been apart after regular use.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We are very sorry to hear that your experience with the Logitech - Astro A50 X LIGHTSPEED Wireless with PLAYSYNC Gaming Headset fell short of your expectations. We truly value your feedback, and we want to assure you that we will be sharing your comments with our relevant teams.
Best Buy sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is absolutely ridiculous. Stop displaying false delivery date promises if you can’t fulfill that. I ordered this just because it said I’d get it in 3 days as opposed to store pickup in 5 days obviously I wanted it quicker. Now delivery and shipping is delayed and it says I won’t get it for another 2 weeks. Will never get money from me again.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry you are going through this. We'd recommend you to report this directly to BestBuy for further assistance.
Too many wires!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have no better sound than my Steel Series Pro Wireless. You need multiple hdmi’s plugged into this base which makes it hard to put anywhere since hdmi is much thicker than USB-C. It doesnt atuo detect what device is connect very well. My current headset switches flawless. If your a casual gamer there is no need for these.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to know that the Logitech - Astro A50 did not meet your expectations. We'll make sure to share it with the right team so they can look into it. Thanks for your valuable feedback and inputs.
Bummer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely no noise cancellation. The volume is very low at the highest you can get it. I have a PS5 and this headset does not compare to the Steel Series Pro. Not even half as good. Not worth the money.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your experience with the Logitech Astro A50 X LIGHTSPEED Wireless headset. We're sorry to hear that the noise cancellation and volume levels aren't meeting your expectations, especially compared to your other headset. We understand your disappointment and apologize for the inconvenience.
Maybe in another life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never got the item so not very happy about that.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We are very sorry to hear that you did not receive your order. We recommend contacting BestBuy for further information regarding your order status.
Overpriced and overhyped
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the most overpriced and overhyped piece of tech I purchased in the last 5 years. I returned day one and have no regrets.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate you sharing your experience with the A50 X. We understand this wasn't the right fit for you, and we value your feedback as it helps us improve.
Astros
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is amazing, but the overall outside of the headset is not broke within a week they need to remove the top tab on the very top part of microphone
No, I would not recommend this to a friendBrand response from Logitech
Posted .Appreciate the feedback regarding the microphone's top tab. It's noted that the design impacted your experience, and this will be shared with the product team for future improvements.
Doesn't Come With All Cables Required
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inferior product and tech REQUIRES an additiinal HDMI cable that is not provided. The headset STILL has a removable cushion that pops off with being super-glued. This product will always be trash, no matter how much they increase the price, or number of cables needed to use it. DON'T PURCHASE.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
Astro A50x:
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The side that holds the ear muff broke after 1 week of use. It was only ever bent to put on my head.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're very sorry to hear that the earcup on your Astro A50 X LIGHTSPEED Wireless headset broke after only a week. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Horrible software
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth connecting does not always connect and always disconnects during gameplay and it gets super annoying over time.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your experience with the Logitech Astro A50 X LIGHTSPEED Wireless headset. We sincerely apologize for the frustrating Bluetooth connection issues and the impact it's having on your gameplay. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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AUDIO CUTTING OUT
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.400$ and cant even get good quality sound…the sound cuts in and out no matter what volume or setting you have it on…seen many people complain about it…its a common issue stay away
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize to hear that you're experiencing audio cutting out issues with your Astro A50 X LIGHTSPEED Wireless Gaming Headset. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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dont waste tour money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worst headset ive had 3rd astro cheap quality feels fragile stoped working in less then 2 months base station just wont power on hardware issue according to logitech who has yet to reach back out with the replacement yet
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely apologize for the issues you've encountered with the Astro A50 X LIGHTSPEED headset. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Disconnecting from Xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They keep disconnecting from the Xbox and of course I'm outside of the return window.
No, I would not recommend this to a friendBrand response from Logitech
Posted .I'm very sorry to hear that your Logitech Astro A50 X LIGHTSPEED Gaming Headset is disconnecting from your Xbox, especially since you're outside the return window. That's certainly not the experience we want for our customers. We appreciate you bringing this to our attention. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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