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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 295 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the excellent image quality, easy setup, and convenient plug-and-play functionality, further appreciating the built-in privacy feature and elegant design. However, some users have noted concerns regarding the mounting system, the USB-C connectivity, and its incompatibility with Windows Hello, with the relatively short cable length also being mentioned as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 295 reviews
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    great clarity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this camera is a huge upgrade from my webcam on my laptop. I have very low light in my bedroom and this shows true colors and brightens my face up. My patient stated that my new camera has excellent clarity. I do seem to have issues where my settings I did on the computer do not seem to be carrying over to my zoom sessions but that could be an issue with zoom or an ignorant user who is not tech savvy. My primary use for this camera is zoom sessions for work. I have to use it for up close portrait work but also have to step back to demonstrate full body exercises in stand and on the floor. I don't have to adjust it at all when changing positions which is a huge bonus compared to how I was managing before.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear the Logitech Brio 500 has been such a significant upgrade for your Zoom sessions! It's fantastic that the camera performs as well in low light, showing true colors and providing excellent clarity, even for your patients. We appreciate you sharing your experience, especially regarding the versatile use for both close-up and full-body demonstrations. Logitech

  • Pros mentioned:
    Image quality, Privacy feature

    Rated 5 out of 5 stars

    Nice Webcam with Clear Video and Audio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for use with monitor connected to Mac Mini with USB-C ports. I purchased this unit while on sale. Very pleased with the purchase. Webcam provides clear video and audio. Webcam does a great job with adjusting backlighting. The wide viewing angle is also a plus. Connection was straight forward and easy to set up using the Logi Tune app. The integral privacy cover is a nice feature!

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Privacy feature

    Rated 5 out of 5 stars

    Perfectly secure.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality camera. Bonus, it allows me to feel completely secure because it comes with a built in camera curtain. No more accidentally staying on camera! Easy to install.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to know you're experiencing the Brio 500's excellent quality! The privacy cover is designed to give you peace of mind, and we're thrilled it's doing just that. We're also happy you found the installation process simple. Enjoy your secure and high-quality video calls! Logitech

  • Pros mentioned:
    Ease of use, Privacy feature

    Rated 5 out of 5 stars

    A no frill choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mid level camera that works great for conference/teams/zoom calls. Pretty much plug and play. Love the physical privacy shutter.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience with the Brio 500. It's great to hear the mid-level performance, plug-and-play setup, and the physical privacy shutter are meeting your needs for calls. Your feedback is valuable. Logitech

  • Pros mentioned:
    Privacy feature, Setup

    Rated 5 out of 5 stars

    I see you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son (gaming) and so far he loves it. Setup was easy and I am very happy with the product. Love the privacy cover. Overall quality is great for what it is.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear your son is enjoying the Brio 500! Easy setup and a smooth experience are always our goal. We appreciate you highlighting the privacy cover – it's a feature we're proud of. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Image quality, Privacy feature

    Rated 5 out of 5 stars

    Great 1080p webcam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech Brio 500 webcam works great and the sticky pad on the mount keeps it in place. Love the rotating cover for the camera, nothing to loose and easy to use. The picture quality is above par even without installing any software. Haven’t tested audio yet but expect it to be solid, hoping it’s not as bright as Brio 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Field of view, Image quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture on this little camera, better low light than my old Logitech and a wider frame. I suggest it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad to hear you're enjoying the Brio 500! It's fantastic that you're experiencing better low-light performance and appreciate the wider field of view. Thanks for the suggestion – we appreciate you sharing your positive experience! Logitech

  • Pros mentioned:
    Image quality, Setup

    Rated 5 out of 5 stars

    Great webcam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this webcam. The clarity is outstanding. Had no issues in getting set up, quite easy actually. Works for what I need it for with a desktop that does not have a camera in the monitor.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi! Thanks for the great review of the Brio 500! We're glad to hear the setup was a breeze and that the webcam's clarity is outstanding. Sounds like a perfect solution for your desktop!

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Good camera and easy to install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big improvement on my former camera. I like that I can close the lens shutter for privacy. Also, gives a good visual definition to my zoom or other video calls. The adhesive and platform help the camera stay in the desired spot on my desktop.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear you’re satisfied. Your input helps us continue to build products that people love. Thanks for being part of our journey. Logitech

  • Pros mentioned:
    Image quality, Privacy feature

    Rated 5 out of 5 stars

    Great camera for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera on February 16 2023 and so far I like a lot is simple to install it has a privacy switch so it can keep your privacy safe when your are not using and it has a good picture and light I bought this on sale my camera is like dark grey is not black but cute little cam

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    The best one for work meetings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have video meetings throughout the day and was struggling with my current webcam which is USB Type A. Switched to this product and do not have any regrets. My manager noted the change in quality and asked for product recommendation

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Pros mentioned:
    Image quality
    Cons mentioned:
    Mounting

    Rated 4 out of 5 stars

    Fantastic video/audio - annoying magnet mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video and audio, The magnet mount is annoying because the weight of the stiff cord and wobbly mount often causes the camera to tilt to one side. I feel like I am constantly adjusting the camera angle

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! Thanks for the feedback on the Brio 500's video and audio quality, we're glad you're happy with it! We understand your frustration with the magnet mount and the way the cable weight can affect the camera angle.

  • Pros mentioned:
    Image quality, Setup

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clear picture and was easy to setup on my computer.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for sharing your experience with the Logitech Brio 500 Webcam! We're happy to hear you're impressed with the crisp, clear picture and found the setup on your computer easy. Logitech

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Great product- would recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image is super clear and the web cam works great! I highly recommend the product for the price point.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear your experience has been positive. Your feedback helps us stay focused on what matters most—our users. Thanks for supporting Logitech! Logitech

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Good for Daily Office Use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality is what I expect for the price I paid. The automatic adjustment to light levels has worked great thus far. However, I was debating between the Brio 500 and the Logitech C920 Pro before deciding on the Brio 500. I am not sure that Brio 500 has many useful advantages. I do prefer the more modern cylindrical look of the Brio 500. The Logitune software is nice as it offers a image adjustments including a few presets. After trying the "RightSight" feature during a couple of meetings, I've decided to turn it off because I felt it became too distracting to others. I have it mounted to a webcam stand and I've been very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 4 out of 5 stars

    Good camera overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great webcam. I did have to update the firmware for this camera before it would fully connect on Mac OS Ventura and this had to be done on my windows machine as it would not update on Mac OS (had to find this workaround fix online as others have experienced the same issue). Logitech software must be installed and running in order for this to stay connected at least on Mac. Image quality is very good and HDR is decent, good with low light, zero issues with meetings. The uktra wide camera is great just wish the physical camera itself didnt have to be so wide its width is 4.25" looks kind of funny but the magnetic mount it comes with is fantastic. Worth the $99 I paid for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Privacy feature

    Rated 5 out of 5 stars

    Awesome webcam!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video quality and the ability to close the lense is great to have! Would definitely recomend!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the review! We're thrilled you love the excellent video quality of the Brio 500 and the built-in privacy shutter. It sounds like a great webcam for crisp video calls and added security. Enjoy using it!

  • Pros mentioned:
    Image quality, Privacy feature

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with it. Video quality is sharp and i like the extra physical cover for the camera.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Great review! The Logitech Brio 500 seems to be a solid choice for those looking for a good webcam.

  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Very nice webcam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice webcam use in my office daily. Excellent image quality and features. Just wish the usb-c cord was longer. Difficult to use on 65” tv for meetings.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the thoughtful review! It's great to hear the Brio 500 is delivering excellent image quality and features for your daily office use. Your note about the USB-C cord length is super helpful—real-world insights like yours make a big difference for others considering their setup, especially with larger displays. Logitech

  • Pros mentioned:
    Field of view, Image quality

    Rated 5 out of 5 stars

    Quality webcam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using cheap webcams and it was low quality and zoomed into my face for teams meetings. This webcam gives a quality image and the wide angel lens is great

    I would recommend this to a friend