Customer Ratings & Reviews
- Model:
- 960-001257
- SKU:
- 10116827
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the product's excellent video quality and overall strong performance. They also appreciate its smooth setup, ease of use, and useful privacy feature. However, some users have noted issues with the focus and autofocus capabilities. Additionally, concerns were raised regarding compatibility across multiple platforms, the length of the cable, and the field of view.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, logitech makes good products and this one works great.
I would recommend this to a friend it alrighty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poor quality when it comes to recording but it will do the job pretty well
I would recommend this to a friend- Pros mentioned:Video quality
Fautly speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The internal speaker do not work. However, has a good mic ans good video.
No, I would not recommend this to a friend "New" camera was not new, it was used.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't need this webcam enough to pay more than it was worth to someone who thinks it is a good idea to take advantage of others during a crisis. I was waiting till I could get it directly from Logitech or from an honest retailer. But my husband wanted to get me something for Christmas that was on my list and so surprised me by paying much more for this than it was worth. Profiteers are inherently dishonest and willing to cheat others, so it is no surprise that even though my husband paid a premium for a new product, this one was obviously used. I had already educated him on how to spot shady dealers on Amazon, so he thought if he bought this on Best Buy he was safe. He thought the price he was paying was the normal price. He was so sad about it that I pretended it was ok and we didn't need to send it back so he would have a happy Christmas memory of surprising me with something I want. He now knows to never buy any technology component without my input. He now knows that besides not trusting Amazon sellers he also cannot trust Best Buy. The one star is given to Best Buy for this educational experience. I give no other stars for the camera as I was not given a new one so any evaluation I have is inaccurate. If you want to know how this model of camera functions go to a tech forum you trust. If you want to buy it look on the Logitech website to see what the price is supposed to be and then purchase it from them or someone else with a similar price.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, So sorry to hear about your experience with purchasing the C920s HD Webcam and it not being new. You have until the 15th of this month to exchange this product and I'm 100% certain that Best Buy will work with you to rectify this situation, especially if you go in store---showing your receipt or online invoice. Looking at Best Buy's website now and seeing the listing for the C920s, it is available for purchase and they even list other retailers that have it priced lower than what they are asking. It is listed higher than what Logitech offers on it's website, but they are sold out and there isn't a waiting list. Again, very sorry to hear about your experience and hope that you're able to get it rectified soon because the C920s is an amazing webcam. Best Regards, Richard from Logitech
- Pros mentioned:Video quality
Did not come with cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera... does not include lens cover...which is no biggie.
I would recommend this to a friend Nothing special
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for what it is. Not sure why "Hello" cams (this one is NOT) are so expensive now but this will do until they get reasonable.
I would recommend this to a friend- Cons mentioned:Compatibility
Lied to
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy told me online that it would work with PS5 and did not work. Will be returning..
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your experience. We are sorry to hear that the webcam did not work with your PS5 as indicated online by Best Buy. For assistance with a return or finding a compatible product, please contact Best Buy directly.
- Pros mentioned:Overall performance
Nice Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product, great to use and I will recommend it to my friend
I would recommend this to a friend - Pros mentioned:Overall performance
Great for my application!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to record lectures and has worked well. Thank you
I would recommend this to a friend - Pros mentioned:Setup
Web cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Despite plenty of light, image appears dark.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for the feedback. Regarding the bad image, could you make sure the webcam is connected directly to the computer and not to a hub, extender, switch, adapters or something similar or try different software. For example, Windows Camera app. If the issue persists, contact Logi support team and they will walk you through all the available options, next steps, and best possible solution.
- Cons mentioned:Compatibility
Still no support for macOS
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still not working with Mac. I am running a MBP with macOS Big Sur 11.6 and this camera continuously crashes while using on Zoom. Funny thing is that on some instances, it works thru a entire hour long meeting even if I am not speaking while on others, it stops in the middle of my sentence and would need to be turned on again. Extremely irritating.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, we're sorry to see you're experiencing some compatibility related issues with your C920S HD Webcam. If you haven't already, please unplug and plug in the USB cord to your webcam. Then restart your computer. It's possible that all the drivers didn't download properly. Sometimes the computer doesn't start using the webcam automatically. So, you will have to edit he video/audio input/output settings on the app you're using the webcam with, in order for it to work properly. If you've done that and are still experiencing issues, you do have a 1-year limited warranty that can be used to have a replacement sent out to you. You can do that here: https://support.logi.com/hc/en-us/articles/360025075553-Warranty-C920s-HD-PRO-WEBCAM. Hope that helps. -N from Logitech
- Pros mentioned:Ease of use
Good Beginner webcam
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good beginner webcam for vlogging and recording live or streaming
I would recommend this to a friend - Pros mentioned:Overall performance
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good camera, not as good as a Amazon blink but still good
I would recommend this to a friend Mediocre webcam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this webcam and may return it. Images in Zoom, Teams etc. are soft. I expected better from Logitech. And in looking online, this is not an isolated problem: there's a whole thread on the Logitech site complaining about this issue. It replaced a cheap Adesso, but honestly the Adesso has a better picture. Not impressed.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello pmgrnvl, Very sorry to hear how disappointed you've been with the C920S HD Webcam. You mentioned that you went online, but did you go to Logitech's support website? Here's a link to the product support page for the C920S that will have troubleshooting FAQs, software downloads, warranty information, live technical chat support, and more: https://support.logi.com/hc/en-us/articles/360024152634. Hope that you found this more useful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech
Does its job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality isnt perfect but it does well enough for what i need it to do. I would buy it again.
I would recommend this to a friendOkay camera, image control options don't work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In general a decent webcam, however the Logitech Control (v3.0.23) software in the unit I have cannot adjust brightness or contrast, while all other controls (AWB, focus, color) work as expected. Running on a MacBook Pro with Catalina 10.15.7. After 30 minutes on the phone with them, Logitech Support could not solve the problem. At this cost, I would have expected it to work, and Logitech Support says it should. Will likely return this webcam.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry if there was any confusion regarding the software to adjust the image settings. the correct software is the Logitech Capture software. Here is the link for the download: https://download01.logi.com/web/ftp/pub/techsupport/capture/Capture_2.04.8.zip. This should help resolve your issue. Thank you for taking the time to write this review, we appreciate the feedback.
- Pros mentioned:Video quality
Good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its best possible quality to stream without being a partner
I would recommend this to a friend Overpriced dated tech
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a nice new camera? You are paying way too much for this camera that was created in 2012 and has no new technology in it. The quality is downright poor. Ignore the “HD”. It can’t handle any lighting situation well, you will look pale and washed out and with a bluish tint. I regret this purchase and feel it’s only worth about 20 bucks.
No, I would not recommend this to a friendMediocre
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A pretty mediocre webcam that’s snowing it’s age. Generic Chinese webcams on Amazon offer better quality at a better price in 2021
No, I would not recommend this to a friendWorks, but isn't flattering
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the only camera we could find available at the time. It isn't great, and makes you look a bit wide in the frame.
No, I would not recommend this to a friend