Customer Ratings & Reviews
- Model:
- 960-001257
- SKU:
- 10116827
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the product's excellent video quality and overall strong performance. They also appreciate its smooth setup, ease of use, and useful privacy feature. However, some users have noted issues with the focus and autofocus capabilities. Additionally, concerns were raised regarding compatibility across multiple platforms, the length of the cable, and the field of view.
This summary was generated by AI based on customer reviews.
Disappointed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed in this camera. It doesn't have the picture and the features that I expected.
No, I would not recommend this to a friendNot satisfied
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so satisfied with this product with the price I paid.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
negative review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my review for this item is good. The TV I was trying to buy online over black friday gets a ZERO!! No one would help me find out if my card was still active and even then I wanted to buy something new and who cared. Not you. So thanks for NOTHING!
I would recommend this to a friendBrand response from Logitech
Posted .Hi bigzero, we're glad to see you're enjoying your C920S HD Webcam! So please give it 5 stars :) But we're also sorry to see you didn't experience the best customer service when looking for your TV. You should receive a separate email from Best Buy asking to rate your TV purchase. Continue to enjoy your C920S webcam and thank you for your feedback! -N from Logitech
Decent but not great on a big monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On certain monitors unable to adjust to get good angle. End up constantly looking up.
No, I would not recommend this to a friendLook for sometime batter.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good for common video calls. Don’t work with windows hello.
No, I would not recommend this to a friendLogitech
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for zoom, not for streaming. I would recommend a Logitech 4k or a actual camera.
No, I would not recommend this to a friendOk webcam...didn’t like the light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Webcam worked ok, but the light, when used, reflected in my glasses and was distracting.
No, I would not recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera does get blurry and low light. Only thing I like it the shutter cover
No, I would not recommend this to a friendGet another tech write
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know how worked You get another tech writer
I would recommend this to a friendVideo camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept seeing an orange square over the subject. Took it back to the store.
No, I would not recommend this to a friendFunctional but Same as Before
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comparing against my older C920, there doesn't seem to be much improvement. A little different color balance and tad better in low-light. I feel that webcams just haven't advanced as much as the cameras of even the most basic phones now.
I would recommend this to a friendDon’t buy it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The webcam came after 3 months of waiting and it was defective out of the box couldn’t get the camera to work , tried it on different computers and it was a no go contacted customer support no response for days , had to return it . A week later I get a response from Logitech support. Now I get to wait nothing 3 months till they are available again
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, you have to change the settings in the app you're using it with like Zoom for instance, to start using the C920 webcam instead of the default. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024326953. Hope that helps!
ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sure would like to know what happened to the security flap. Never did see it
I would recommend this to a friend- Cons mentioned:Focus
Dissatisfied lacks focus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The focus on it stinks - I don’t know why, but I purchased a similar version for my son and it works great - his days Zeiss lense, mine does not
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Ernie, sorry to hear that you are unsatisfied with your C920S HD Webcam. We are always looking for ways to improve our products, so we appreciate your review. Have you tried adjusting the settings of the webcam from Logitech Capture (software system, free to use)? Also, you can go to your system preferences delete C920S as your camera, add back your C920S and see if that solves the problem. If you ever have additional feedback or questions regarding Logitech products, feel free to visit https://support.logi.com/hc/en-us Thanks, -Logitech
Won't stay on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for about a month. Now it doesn't stay on when in calls. very glitchy. I've tried it on multiple computers (windows and mac) turns off every few seconds on every computer I tried it on. It didn't start doing this until about a month of use.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there Zack, I'm sorry to hear that you're having some issues with your C920s. Please feel free to contact us via our support site for assistance as well as warranty information, as it certainly sounds like something may be wrong with your Webcam. -Weston from Logitech
Waste of money for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get it to work. Had to go back to old webcam. Probably just a matter of needing to adjust a setting or two but with no customer service available, it was a waste of my money. If anyone is actually reading this, you could help me by figuring it out.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We are sorry to hear that you had trouble getting the webcam to work and that the lack of readily available support led to it being a frustrating experience. We apologize for the inconvenience this caused. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
- Cons mentioned:Compatibility
Doesn’t work. Don’t waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t work on multiple platforms. Tried it on both apple and windows OS with none recognizing that the camera was even there. Unfortunately because of my work schedule, I can’t return it now.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there, I'm sorry to hear that you had some issues with your C920s. It certainly sounds like something is wrong with the camera, so if you contact us via our support site we will be able to provide you direct assistance as well as warranty information. -Weston from Logitech
Upgrade from c270
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every now and then we have a pc/dock that just wont work with a c270. This upgrade has worked on all those systems so far.
I would recommend this to a friendExposure issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice camera but been having trouble adjusting the exposure.
No, I would not recommend this to a friendGood webcam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a webcam that has a mic. The reviews were really good for this one. It works well and I'm glad I got it
I would recommend this to a friend