Customer Ratings & Reviews
- Model:
- 960-001257
- SKU:
- 10154939
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the product's excellent video quality, overall performance, and ease of use. Its straightforward setup and privacy features are also highly regarded. However, a small number of users have reported minor issues with the focus, autofocus, compatibility, cable length, and field of view.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Video quality
Clear picture and mic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is clear. The mic is powerful. I have no need to use my external mic so far.
I would recommend this to a friend - Pros mentioned:Video quality
HD Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera quality so good that I have to wear makeup!
I would recommend this to a friendBrand response from Logitech
Posted .We’re thrilled to learn that you’re satisfied with your Logitech product. Reviews like yours help us celebrate what’s working well while also reminding us of the responsibility we carry to keep improving. Thank you for taking the time to share your thoughts—we’re so grateful for your trust and support.
- Pros mentioned:Ease of use, Overall performance
Amazing
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and very easy to install. Look no further
I would recommend this to a friendBrand response from Logitech
Posted .We're thrilled to hear such positive feedback about the Logitech C920s Pro webcam! Its impressive image quality and easy setup make it a popular choice for video calls and streaming. Thank you for your recommendation!
- Pros mentioned:Overall performance, Video quality
Great Value
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Webcam. Great picture and good Microphone. I also like that it lights up when in use.
I would recommend this to a friend - Pros mentioned:Overall performance
Worked beautifully for two months.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this webcam on July 5; used it once weekly; it stopped working during a Zoom meeting on August 28. Geek Squad's response was "Download the software from Logitech." While I was attempting to do so, GS closed the chat, so no help there. Logitech's website was unclear, but their telephone customer service was very good. Jocelyn sent me a link directly to the appropriate software, called Logi Tune. Downloaded, executed, problem solved. Bonus: Logi Tune permits several adjustments to Zoom. Nice. Overall, this cam works beautifully, until it doesn't. No joy from GS, but Logitech saved the day.
No, I would not recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Cable length
Great Canera
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera has great quality. If I had to complain, I’d say a longer cable would be nice but not essential
I would recommend this to a friend - Pros mentioned:Video quality
USB A, really?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving it 4 stars because it works even without installation of drivers because they’re preloaded on recent OS - both Windows and Mac. Still pretty decent video quality but for the price it could be better. Low light is not favorable. This having USB A in 2024 is a step back.
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback! We appreciate you acknowledging the webcam's plug-and-play functionality. We understand your concerns regarding low-light performance and the USB-A connector. We'll take your feedback into consideration for future product development.
- Pros mentioned:Overall performance
Nice camera for zoom meetings.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good little camera for my zoom classes. Best bang for your buck.
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your great review! We're so happy to hear that the Logitech C920s Pro Webcam is working perfectly for your Zoom classes and that you find it to be a fantastic value. Your feedback is much appreciated! Happy learning!
- Pros mentioned:Video quality
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. First time I used it on a zoom meeting people asked about it because it was that much better than the one from my laptop.
I would recommend this to a friendBrand response from Logitech
Posted .We appreciate your feedback on the Logitech C920s Pro! It's fantastic to hear that it made such a positive impression during your Zoom meetings. Thanks for sharing your positive experience!
good cam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just needed this for my pc to take exams that require a camera. works for what i need it to
I would recommend this to a friendBrand response from Logitech
Posted .We’re grateful for your kind words. It’s wonderful to know our product is helping you out. Thanks for choosing Logitech!
- Pros mentioned:Overall performance, Video quality
Good camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has a clear picture and sound. Need to upgrade my other camera to this version as well.
I would recommend this to a friend - Pros mentioned:Overall performance, Video quality
Great webcam!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great camera. It has a crystal clear picture and you come in clearly using the microphone.
I would recommend this to a friend - Pros mentioned:Setup, Video quality
Great Logitech Webcam!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great video and sound at a reasonable price. Love the lens cover for added privacy. Super easy to set up/adjust!
I would recommend this to a friend - Pros mentioned:Video quality
High-Quality, Easy to Use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been waiting for good webcams to come back in stock, and I was very pleased to finally get my hands on this highly-rated model. I use this weekly for work from home Zoom calls and it has performed flawlessly. Far better audio and video quality than even my high-end Surface Book 2, and setup was truly plug-and-play. I like the adjustable mount which has been rock solid and the convenient privacy cover means no more unplugging/covering my webcam after use.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
WEB Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This WEB cam is easy to use & works extremely well. The Security Industry & TSA are using this camera for visual & facial recognition.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice webcam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this webcam. I'm using it while streaming gaming.
I would recommend this to a friendBrand response from Logitech
Posted .Awesome to hear you're enjoying the Logitech C920s Pro for your gaming streams! Thanks for the great feedback. Keep rocking those streams, and if you need any tips to optimize your setup, we're here to help!
- Pros mentioned:Overall performance
Logitech C920s Video Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great buy for the money and performs extremely well.
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the awesome review! We’re proud to deliver products that make a difference. Appreciate your support.
- Pros mentioned:Video quality
Excellent camera at a reasonable price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera. My previous web cam used a red light so I always looked sunburned, this has a blue light so my skin tone looks correct. It will auto focus and center. It also has a cover so the camera can be closed when not in use. I’m really happy with the camera and purchasing it from Best Buy couldn’t have been easier.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent mid-range webcam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This "upgrade" to the standard C920 doesn't seem to specifically improve the performance or quality, but it is still a great webcam, and the included privacy cover is well designed to make it a part of the device rather than just an add-on. I'd recommend this version over the other 1080 webcam versions, until you are ready to step up to a high resolution. Also, s/w is pretty useless for anyone other than the basic consumer. TLDR; buy this one rather than the more expensive 1080p webcam options.
I would recommend this to a friend - Pros mentioned:Video quality
Good webcam, but need to be kept at height
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good webcam; I tried with MacBook Pro. The video quality is good, same or better than Macbook's built-in camera. Mic is also good enough for video conferencing/face time calls. It seems to be a bit less powerful/sensitive compared to the builtin Mic for same amplification. We can increase the audio sensitivity in Audio controls in Mac to make it more sensitive. The main problem I had with this is, to get a pleasing angle for video calls, the camera has to be mounted on top of the monitor or kept at a height. Otherwise the camera will be looking up at the face from below. My monitor (a Dell U series) has too thin bezel and felt mounting this can damage it. So, need to get a tripod or go with a model that comes with tripod.
I would recommend this to a friend