Customer Ratings & Reviews
- Model:
- 960-001257
- SKU:
- 10331551
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the product's excellent video quality and overall strong performance. They also appreciate its smooth setup, ease of use, and useful privacy feature. However, some users have noted issues with the focus and autofocus capabilities. Additionally, concerns were raised regarding compatibility across multiple platforms, the length of the cable, and the field of view.
This summary was generated by AI based on customer reviews.
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well but not any better than the one from the computer
I would recommend this to a friendWebcam purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Webcam because the camera in the Lenovo computer that I also purchased at Best Buy, which cost over $1000.00 has not worked since I purchased it. I decided not to return the computer to get it fixed as I have personal information on the computer and I did not want to chance that information to be stolen. Webcom is alright, used it once.
I would recommend this to a friendGreat camera for the cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good camera. The only drawback is that it’s not adjustable. Other than that, the clarity is amazing.
I would recommend this to a friendWorks as intended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The webcam is a decent value. Plug and play so no issue with that. It’s nice to have the privacy cap.
I would recommend this to a friendJust ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes sometimes but its durable to use for what i need
No, I would not recommend this to a friendGreat virw
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great view. It helps with viewing & seeing & recording
I would recommend this to a friendlove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, easy to use, durable, great value
I would recommend this to a friendGreat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the auto focus and correction for the lighting
I would recommend this to a friendQuality camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is clear and the mic is very sensitive. However, it's not easy figuring out how to adjust the settings.
I would recommend this to a friendAs expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this item online for in-store pickup and it was ready when I arrived. No issues.
I would recommend this to a friendThe picture quality is great for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But the on board microphone leaves more to be desired. Not bad at all for the price. The best cam at this price point.
I would recommend this to a friendnice design and performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera provides nice performance with a good design. Custom features are only available with the privided Logitech software.
I would recommend this to a friend- Cons mentioned:Focus
Automatic Focus is a Joke
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst webcam I have ever owned. I can’t stay in focus for more than five minutes. Move a single inch backwards and there is a 90% chance you are now blurry. Even more ridiculous, the official recommendation for fixing this blatant design flaw is to download a Logitech software in which you will need to manually configure the webcam each time you want to use it to even have a chance of having a good experience. This software must remain open and be reconfigured every time you boot up and use the cam as there is no option to save your settings. Webcams from over five years ago weren’t this complicated. Don’t buy this product and definitely switch to a different brand.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Nick, So sorry to hear about the issue you're having with the C920S HD Webcam. Logitech's Capture software does allow you to save all your settings in your user profile, assuming that wasn't the software you are using. If it isn't, then here's a link to download it: https://support.logi.com/hc/en-us/articles/360024695174--Downloads-C920s-HD-Pro-Webcam. Also, if you're not using an OBS software (Online Broadcaster Software), I highly suggest downloading Streamlabs---it's owned by Logitech and will also allow you to do more advanced settings for your C920s that you should be able to save. Here's a link to a 2020 video showing you how some of the best settings: https://youtu.be/kPteOlY_Eao. Hope that you found this helpful and that all is going well. Thank you for being a Logitech customer. - Richard from Logitech
Awesome video for a good price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best webcam for your money very clear for streaming.
I would recommend this to a friendSharp picture, great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the quality of this webcam....
I would recommend this to a friendCamera
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an ok camera. Wish i would of invested more money for better quality
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your thoughts on the camera. We appreciate your honesty and understand that you feel investing more could have yielded better quality for your needs. This feedback is helpful for us to know how our products meet different expectations.
- Pros mentioned:Overall performance
Photoquality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not used as much as anticipated, but picture reproduction good.
I would recommend this to a friend Web cam multipurpose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good for blogging or streaming. Wish the quality of the video was a little better.
I would recommend this to a friend- Pros mentioned:Overall performance
Pain to set up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not the model that was listed on the box. Old soft ware. Works fine once I got it set up.
No, I would not recommend this to a friend - Pros mentioned:Video quality
This one doesn't work well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is going back. The audio doesn't work well. I planned to use it for Zoom sessions but the first time I tried it with a group, they said they couldn't hear me, that the sound kept cutting out. Is it defective? Who knows... just disappointed as the camera quality was fine.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Katydid, Very sorry to hear about the microphone issues you're having with the C920S HD Webcam. The C920S features two microhones on either side of the camera which helps capture realistic sound from a broader range of angles so that your voice comes through sounding natural and clear. When on your Zoom call, make sure that the audio input setting is set for the C920S. Also, if you're using the camera on a USB hub or extender, that may be what's causing the issue. Plug the webcam directly to your computer. For more troubleshooting FAQs, here's a link to the product support page and live technical chat support: https://support.logi.com/hc/en-us/articles/360025334493--FAQ-C920s-HD-Pro-Webcam. Hope that you found this helpful and that all is going well. Thank you for choosing Logitech. - Richard from Logitech