Customer Ratings & Reviews
- Model:
- 960-001257
- SKU:
- 10735490
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Opted to try the Bio 500 instead without much luck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in hopes of using for overhead recording. Opted to try the Bio 500 instead with not much success.
I would recommend this to a friendJust "OK"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's "OK" just took a lot of technical juggling to make it compatible with Zoom and Teams calls. I should have researched it more before I bought it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there MJHouston, I'm sorry to hear that you had some issues with your C920s. The webcam should be plug and play, meaning as long as there are no other webcams plugged into your computer it should be detected as the default camera by most software. I apologize for any inconvenience this may have caused you. -Weston from Logitech
Camera
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Logic products are good. But I’m not happy with this because I can’t use it with the windows hello.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize that you're experiencing issues with using the Logitech C920s Pro Webcam with Windows Hello. We understand the frustration of not being able to use a convenient feature.
While we strive to make our products compatible with the latest technologies, sometimes specific hardware and software configurations can impact compatibility.
We're continually working to improve our products, and your feedback is valuable to us. We'll share your concerns with our product development team to consider for future iterations.
Cool cam bad software
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a newer MacBook Pro and the software for this webcam Online always fails and makes it very annoying to use. It works fine on the older pre usb c systems
No, I would not recommend this to a friendDisappointing image quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick to install but not good image quality. Was noticeable worse any built in web cam I have used in a long time. Easy to setup
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear that you're disappointed with the image quality of the C920s, especially compared to built-in webcams you've used. While we're glad to know you found the setup easy, we understand the image quality is a key factor. Thank you for sharing your experience with us.
Gets the job done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I paid its not to bad only had it a few weeks and only used a few times
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the C920S. We appreciate you taking the time to share your experience. We're pleased to hear that it meets your needs. If you have any further questions or require assistance, please feel free to contact Logitech customer support team.
Acceptable printer; does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I am satisfied. I had to enlist the support of Best Buy Geek Squad to get the scanner to work properly. Something was corrupted in the drivers during normal installation. Was a real pain and took almost two hours to trouble shoot!
No, I would not recommend this to a friendCannot control the lens
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought you would be able to control the lens so you can move in and out of the subject(me) for others whom I am having a video chat with to see. This model is not as good as my old one even though it has a privacy cover(which is cheap plastic cover). I would not have bought this one except my old one is no longer working. The reviews should mention you do not control the lens!! A real shame.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Barry,
Thank you for your feedback. It is greatly appreciated. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
No Mac Software
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera and microphone work however you have no ability to control anything on the camera with a Mac. Logitech Capture software just crashes on opening and Logitech does nothing to fix it.
No, I would not recommend this to a friendDoes exactly what it says it will.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what it says it will. This was very easy to set up and has an excellent picture quality.
I would recommend this to a friendDoesn't work for Mac
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Based on the description, it said that it was compatible with Mac computers. Upon opening the box, I saw that it had a USB B port. So I went ahead and utilized an adapter that I have to use it with my Mac, but it wasn't even recognized. I will be returning.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Truly sorry about that! Please be informed that it works with macOS 10.10 or later. Kindly get in touch with the Logi Support Team in this case as they are well equipped to assist you with necessary steps.
BEWARE - may not be compatible with you MAC.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There were many issues to be resolved with my MacMini with no warning of that before we purchased the webcam. Transparency would have been nice, so we didn't have to waste so much time.
No, I would not recommend this to a friendGood
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Webcam for the price, Granted it is 1080p so it does look pixelated on a 4k screen. but your not going to get much better unless you spend double the price
I would recommend this to a friendGood Camera but lose grip
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good resolution and good overall result, the only thing which bothers is its grip, its not that steady.
I would recommend this to a friendNot IR
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad picture. Wish I had noted that it is not an IR camera. It will not work with Win10 Hello.
No, I would not recommend this to a friendTerrible autofocus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The auto focus is really bad. Because of that the video quality is blurry and not clear. Way worse than the FaceTime cameras on MacBooks even though it’s 1080p.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Kenny,
Thank you for your feedback. Sorry for the inconvenience you're having with your device. Be sure to download Logitech Option and Logitech Capture software or more customizable options for your device. If you need assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Mic doesn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video quality is really great, but the microphone doesn’t work. Its very lis volume and fade away while using.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Marcelo,
I am sorry that the C920s is not fully meeting your expectations. This issue is more than likely to be a setting issue. Ensure that your computer's default microphone is set to the C920s. If the issue persists after trying this step, contact the Logitech support team for personalized assistance. Logitech appreciates your product review. - Leo from Logitech
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed, it’s ok but I don’t see a big difference in the image quality.
I would recommend this to a friendBrand response from Logitech
Posted .We understand wanting a sharper image for your video calls and streams. While the C920s offers Full HD quality, some users may prefer webcams with higher resolutions. Our support team is happy to discuss if a different webcam might be a better fit for your needs.
Lied to
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy told me online that it would work with PS5 and did not work. Will be returning..
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your experience. We are sorry to hear that the webcam did not work with your PS5 as indicated online by Best Buy. For assistance with a return or finding a compatible product, please contact Best Buy directly.
It's just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok camera-not really impressed with the quality of the picture with this camera versus the cheaper one from logitech that I also own. I prefer using the older model.
No, I would not recommend this to a friend