Customer Ratings & Reviews
- Model:
- 960-001257
- |
- SKU:
- 10735490
Customer reviews
Rating 4.7 out of 5 stars with 6705 reviews
(6,705 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Rated 2 out of 5 stars
Mediocre webcam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this webcam and may return it. Images in Zoom, Teams etc. are soft. I expected better from Logitech. And in looking online, this is not an isolated problem: there's a whole thread on the Logitech site complaining about this issue. It replaced a cheap Adesso, but honestly the Adesso has a better picture. Not impressed.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello pmgrnvl, Very sorry to hear how disappointed you've been with the C920S HD Webcam. You mentioned that you went online, but did you go to Logitech's support website? Here's a link to the product support page for the C920S that will have troubleshooting FAQs, software downloads, warranty information, live technical chat support, and more:  https://support.logi.com/hc/en-us/articles/360024152634. Hope that you found this more useful and that all is going better. Thank you for being a Logitech customer. - Richard from Logitech
Rated 2 out of 5 stars
Okay camera, image control options don't work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In general a decent webcam, however the Logitech Control (v3.0.23) software in the unit I have cannot adjust brightness or contrast, while all other controls (AWB, focus, color) work as expected. Running on a MacBook Pro with Catalina 10.15.7. After 30 minutes on the phone with them, Logitech Support could not solve the problem. At this cost, I would have expected it to work, and Logitech Support says it should. Will likely return this webcam.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry if there was any confusion regarding the software to adjust the image settings. the correct software is the Logitech Capture software. Here is the link for the download: https://download01.logi.com/web/ftp/pub/techsupport/capture/Capture_2.04.8.zip. This should help resolve your issue. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 4 out of 5 stars
Good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its best possible quality to stream without being a partner
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
I would recommend this to a friendRated 2 out of 5 stars
Overpriced dated tech
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a nice new camera? You are paying way too much for this camera that was created in 2012 and has no new technology in it. The quality is downright poor. Ignore the “HD”. It can’t handle any lighting situation well, you will look pale and washed out and with a bluish tint. I regret this purchase and feel it’s only worth about 20 bucks.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Mediocre
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A pretty mediocre webcam that’s snowing it’s age. Generic Chinese webcams on Amazon offer better quality at a better price in 2021
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Nice Quaity
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This web cam was better than i expected, nice quility
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
I would recommend this to a friendRated 3 out of 5 stars
Works, but isn't flattering
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the only camera we could find available at the time. It isn't great, and makes you look a bit wide in the frame.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Does not work for me.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This maybe a good product but it does not work for my destop, although I have window 10. No matter how I tried, it was blury.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Logitech Webcam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This because it gets high ratings; not sure it's deserving. Doesn't seem that much better than my laptop built-in.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Webcam
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall graphics on the webcam are not the best .
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
I would recommend this to a friendRated 3 out of 5 stars
Average
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gives new meaning to the word "average". Unexceptional image quality and sound capture. Works well for zoom meetings.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
I would recommend this to a friendRated 4 out of 5 stars
Good Webcam for Video Chatting
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Logitech C920S webcam to replace an aging 720p webcam on a desktop that was beginning to fail. It's a huge upgrade over the old camera, but not quite state of the art and not without some shortcomings. The camera is a low, wide design, about one inch tall and four inches wide. The two microphones are one either end of the camera, making for acceptable separation. The mount is rather clever, allowing the camera to be used on skinny laptops, thicker monitors with curved backs, or desks mounted. It also has a tripod mount screw. There is no physical pan or tilt adjustment. A clip on flip up privacy shield privacy shield is included. Installation was simple(Windows). Mount the camera on the top of the monitor (or laptop screen), or put it to the side. Plug it into a USB port, it auto-installs and pops up a link to download the Logitech Capture, which is control software. The Logitech Capture control panel is also simple, with adjustments for resolution, white-balancing, autofocus, various filters, etc. Buttons for video record and snapshots. The image frame is quite wide angle and can be zoomed. The video quality is excellent, as is the audio. The image is sharp all the way to the edges, the color is nicely saturated, and the color balancing is excellent. The falloff in video quality between 1080p and 720p is minimal, which is nice for video on lower bandwidth links. There is some lag between the subject and the displayed image, but it's not objectionable. There is a software pan and tilt, but only when zoomed in and only to the edges of the full image frame. As a webcam for video chatting or other fairly static presentations, this is a great choice. However, for more dynamic presentations, this webcam has some limitations. The autofocus hunts a bit when the subject is moving around the frame and it is very noticeable. Also, the lack of support for 60hz at 1080p or 720p (spec'ed at 720p, but not available in the software,) makes dynamic scenes (eg., lab experiments, music videos, etc) seem a bit jerky. Also, it's too bad that Logitech didn't choose an oversize sensor that could offer tilt and pan at full frame. Overall, a very nice webcam for chatting and conferencing, but the lack of 60hz support even at 720p and the autofocus performance make is a less desireable choice for many dynamic streaming applications.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
I would recommend this to a friendRated 1 out of 5 stars
C920s disappoints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This webcam has great reviews but my experience was not great. The image quality was less than my Logitech C270. It would not keep focus, even when I put it in manual mode - via the Logitech camera settings app. No real documentation, most of what I found was via web searches. It was a great disappointment... Returned the item.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Patrick, we are so sorry to hear that the C920s webcam did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. At the end of this message, I attached a FAQ list for you to check out to get the best performance out of your webcam. We apologize for any confusion. We look forward to hearing from you again. Have a great day. -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/360025334493--FAQ-C920s-HD-Pro-Webcam
Rated 2 out of 5 stars
Overrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera looks terrible compared to built in MBP cam or using iphone in zoom. Was hoping to not have to topen my laptop my laptop for meetings with external monitor but im so dark and blue it’s embarrassing. Not sure why this gets such great reviews, totally disappointed.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the awful experience with the C920S webcam. You can try installing the Logitune software and check if this helps. If the issue is persistent, we'd suggest you to contact Logi support and the team will definitely help you out.
Rated 2 out of 5 stars
Okay camera.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image quality is pretty awful. I'm not entirely sure if there is a better option for the price, but in a pinch this does fine. Logitech Capture makes it look better, but still not good.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
Rated 3 out of 5 stars
Good Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, I am not sure I like the flexibility of this item
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Works well but Has limitations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera. Back lighting is more important with this model than other cameras I have used in the past.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
I would recommend this to a friendRated 2 out of 5 stars
Fine but not as good as Mac built-ins
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected/hoped for better video quality but this was on the grainy side compared to my built-in (Mac) camera. I will say though that lighting makes a huge difference and if I'd had better lighting, maybe I would've had a better experience with it.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Please be informed that it is recommended to increase the lighting if you have a fuzzy, grainy, or noisy image. Cameras need light to produce great images. Improving the lighting conditions can considerably improve the image quality. This will also improve on the blur or fuzziness seen during quick movements. However, we will take this as feedback and pass it along to the team.
Rated 2 out of 5 stars
Wont show up on Logitech capture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is NOT recognized by logi capture app. It is the main reason I bought it. Shows up on other apps and camera app. Even shows up on the logitech basic settings app. Just can't get it to show up on Logitech capture app. I've tried everything I could find on web with no luck. Its like they forgot to write this "s" model into the program as a recognized camera.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. Thank you for taking the time to share your experience and concerns with the C920S webcam and Logitech Capture software. I'm sorry to hear that you're having issues with connecting the webcam to the software. By any chance, are you on an M1 Mac? We are having some issues with the new Apple M1 chips and it is causing some unforseen technical problems, and our team is working on compatibility. I use the C920S on a Windows 10 machine and it works well with Capture on my computer. Please visit our support site for more troubleshooting tips and updates: support.logi.com
-Charlton at Logitech
Rated 2 out of 5 stars
Nah
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone would regularly start distorting sound, and the other person would not be able to hear. You also have to navigate the settings to make sure the camera lighting is good - and that took awhile for me to figure out how to do.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the troublesome experience with the product. Please make sure the webcam is connected directly to the computer and not to a hub, extender, switch, adapters or something similar. Also, try different software. For example, Windows Camera app and check if that makes any difference. If the issue persists, reach out to Logi Support and our dedicated team will find a solution.













