Customer Ratings & Reviews
- Model:
- 960-001257
- SKU:
- 10735490
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Less than desired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The webcam took a very wide angle view - which would not be bad except that it placed me too far away. Using the additional software allowed it to better zoom in --- but that software does not play well with Microsoft Teams, especially when I never know when I will get a Teams call. The only way I've found it to work OK is to leave the additional software open all the time.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Terry, thank you for your feedback! You are correct. To use the webcams advanced features, you will need to use and leave Logitech Capture software up and running. Select "Logitech Capture" instead of "C920s Webcam" as your video source for Microsoft Teams. You can also try re-positioning the camera if needed. For support, please refer to: https://support.logi.com/hc/en-us?webcontent=productgettingstarted&mID=793 - Will, Logitech.
Logi Capture Software crashes on Mac
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This rating is due to the fact that I wanted to use Logi Capture in conjunction with the webcam. The webcam was recognized by my Mac just fine. However, when I installed Logi Capture I found that it would crash when launched. I was never able to get Logi Capture to run. I filed a ticket with LogiTech support but so far none of their ideas have worked: - install as a different user on the computer - clear NVRAM/PRAM then install - boot in safe mode then install I've returned the webcam and will work with LogiTech support a bit more. If we can fix this I'll give it another chance, if the software won't boot, I'll look for a different webcam to purchase.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, we're sorry to see you're having some software related issues with using your C920S webcam with Logitech Capture. For the Mac, this software is still in a beta which is why it crashes. The webcam itself can be used with other apps for recording like Streamlabs OBS for example. But hopefully Tech support can find a solution for you.
Quality not as good as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it. The picture quality is not good.
No, I would not recommend this to a friendWorked great for 2 weeks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product while it lasted. Worked for a few weeks but ended up returning due to issues
No, I would not recommend this to a friendOk webcam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good webcam. Does have some trouble focusing at times.
I would recommend this to a friendWaste of money for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get it to work. Had to go back to old webcam. Probably just a matter of needing to adjust a setting or two but with no customer service available, it was a waste of my money. If anyone is actually reading this, you could help me by figuring it out.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We are sorry to hear that you had trouble getting the webcam to work and that the lack of readily available support led to it being a frustrating experience. We apologize for the inconvenience this caused. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
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- Product Name:
- Brief description of issue:
Disappointed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed in this camera. It doesn't have the picture and the features that I expected.
No, I would not recommend this to a friendNot satisfied
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so satisfied with this product with the price I paid.
No, I would not recommend this to a friendLook for sometime batter.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good for common video calls. Don’t work with windows hello.
No, I would not recommend this to a friendnegative review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my review for this item is good. The TV I was trying to buy online over black friday gets a ZERO!! No one would help me find out if my card was still active and even then I wanted to buy something new and who cared. Not you. So thanks for NOTHING!
I would recommend this to a friendBrand response from Logitech
Posted .Hi bigzero, we're glad to see you're enjoying your C920S HD Webcam! So please give it 5 stars :) But we're also sorry to see you didn't experience the best customer service when looking for your TV. You should receive a separate email from Best Buy asking to rate your TV purchase. Continue to enjoy your C920S webcam and thank you for your feedback! -N from Logitech
Decent but not great on a big monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On certain monitors unable to adjust to get good angle. End up constantly looking up.
No, I would not recommend this to a friendLogitech
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for zoom, not for streaming. I would recommend a Logitech 4k or a actual camera.
No, I would not recommend this to a friendOk webcam...didn’t like the light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Webcam worked ok, but the light, when used, reflected in my glasses and was distracting.
No, I would not recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera does get blurry and low light. Only thing I like it the shutter cover
No, I would not recommend this to a friendGet another tech write
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know how worked You get another tech writer
I would recommend this to a friendFunctional but Same as Before
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comparing against my older C920, there doesn't seem to be much improvement. A little different color balance and tad better in low-light. I feel that webcams just haven't advanced as much as the cameras of even the most basic phones now.
I would recommend this to a friendVideo camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept seeing an orange square over the subject. Took it back to the store.
No, I would not recommend this to a friendok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sure would like to know what happened to the security flap. Never did see it
I would recommend this to a friendDon’t buy it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The webcam came after 3 months of waiting and it was defective out of the box couldn’t get the camera to work , tried it on different computers and it was a no go contacted customer support no response for days , had to return it . A week later I get a response from Logitech support. Now I get to wait nothing 3 months till they are available again
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, you have to change the settings in the app you're using it with like Zoom for instance, to start using the C920 webcam instead of the default. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024326953. Hope that helps!
Won't stay on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for about a month. Now it doesn't stay on when in calls. very glitchy. I've tried it on multiple computers (windows and mac) turns off every few seconds on every computer I tried it on. It didn't start doing this until about a month of use.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there Zack, I'm sorry to hear that you're having some issues with your C920s. Please feel free to contact us via our support site for assistance as well as warranty information, as it certainly sounds like something may be wrong with your Webcam. -Weston from Logitech