Customer Ratings & Reviews

Theres a delay with the movements you do while streaming, i have a hyperx for audio and the webcam when i stream the audio comes first then the movements you do. It doesn’t even look like 1080p more like 480p its really blurry so i don’t recommend it at all.

The camera works fine, but has a limited zoom functionality and not the best focus in lower light

Do not buy this webcam! I purchased it and returned it within 6 hours. Reasons: It would not work, period. I jumped through all the hoops, and when three red flags came up on tech support from Logitech, I got in the vehicle and returned it. It might have worked for others, but not for me. And I am not a novice around computers and peripherals.

The quality is not far different from your laptops computer camera unless if it’s broken

My built in webcam was better. Had hoped that the external camera would better manage lowlight and result in better image. It did not. Missed the return window because I went out of town.

Very wobbly on top the laptop. It should've come with a stand or attachment. There are better ones out there for 1/3rd the price.

Not adjustable on side to side, which makes it very difficult to use.

I loved this at first, worked great. Two months later, the audio is all messed up, everyone sounds find on my end, but people listening to me are getting feedback and a terrible echo. I have no other devices near this, so it's not interference. It just started happening one day out of the blue, I hadn't changed anything. Complete waste of money.

Quality is good but angle is not so for making eye contact in calls.

I bought this for my son’s computer. Good price with good quality.

I’ve always been happy with Logitech products until I bought this . Constantly connecting and disconnecting cuts out every few minutes and even using the Logitech software it will randomly not be recognized by either one of my computers

It would be nice to have a application program disk with this camera

Unboxed the camera and my first impression was it's hefty. It feels like a well-made unit. My side hustle is a photographer and the tripod mount will come in handy. I tested the unit on my Windows 10 machine and my Mac Mini I5 2.6ghz. The unit works great on Windows 10 with the Logitech Capture software (downloaded from Logitech). On the Mac, it's a bit more difficult. The Logitech site only has software downloads for Windows, yet the box states it works with Os X. So, I Google'd the C920S and saw a YouTube video. It suggested a app from the Apple store, but it isn't free. The $7.99 price tag isn't much, but I wasn't looking to spend money during the review. I saw one free app and it works. It isn't fancy, but it has most of the capabilities of the Windows version. As a regular Windows user and a part-time Mac user, I struggled to figure out if the camera was working. On Windows, the Capture software works through the app. No so with Mac. The app saw the camera, but how do I start recording or take a snapshot. Back to Google to figure out what I was missing, and I saw Photo booth. Ah, I have the app and software running, I need to open an additional Mac app to utilize the camera. So, I tested Photo booth and it works great. Taking snapshots was easy. Photo booth saw both my C920S and my C615. I was able to choose between the two. The quality seems much clearer on the C920S even though both cameras are HD 1080P @ 30 fps. Maybe it's me or something I need to adjust in settings. Regardless, I like the C920S and will use it on my Windows 10 desktop. The C615 will remain on the Mac. I just fired both up with Face time and they stream video very well. Again, the C920S looks clearer, crisper and more vibrant. Changing between cameras on the Mac is done through the drop menus under camera. Once I figure it out and got the free software (Logitech Camera Settings) from the app store, the camera's work very well. Other things I like about this camera are the privacy cover. It's snug so moving it back and forth isn't the easiest, but having a dedicated cover is nice. The solid feel of the unit over my older model, which feels a bit cheap and plastic. Lastly the tripod and monitor mount just feels more secure than the older camera. Overall, this is a great camera. I almost gave it 4 stars because of the difficulty I had with Os X. Logitech could make it really simple if they just put a link to the app on the Apple app store. But since the majority of users will likely be Windows users, I say it's a 5 star and I'd recommend it to them. I'd recommend it to Mac users also, just find the free app or Google Webcam settings in the app store and YouTube and you'll see what the 3rd party paid version offers. You choose, and I think you'll be happy too. Oh, and I just figure out how to record video using QuickTime player. Open the app and use the drop-down menu >file>New Movie Recording and a window will open for you to start recording. One more thing. The instructions state it will work with Chrome OS and Android. I didn't get a chance to try it out on Chrome, when I do I'll come back and add a note. How it works with Android (5.0 and above) I haven't a clue. It will take some Googling to figure that out. If you know, drop me a note...thanks!

Sadly, my experience with this webcam has not been like the majority. Lasted basically a month and has stopped working for whatever reason. My mouse is the same brand and had some issues with it too. Don't see myself being a long-term Logitech fan and supporting their products unless something greatly changes my opinion.

Returned and replaced this item. The BRIO 300 is working

Application software or the camera hardware keeps failing

Waited more than 6 months for this item to get restocked. What a disappointment. Nowhere near the reported HD quality the manufacturer claims. In fact it’s not much better than the crappy camera that’s built into a 2016 Dell laptop I’m currently using for work. If you’re truly looking for high-def video, spend the extra money and upgrade to something else!

I have only had this camera for approximately 4 months and it has already quit working. I was using the camera solely for when I attended meetings while working from home. I would like to know if I can return it and get a different camera. As I need one for work.

The camera doesn't focus on your face. Avoid at all costs.

This camera was great to start. Really easy to setup and worked quickly and easily with my WFH setup. Fast forward to about 6 months in and now it will randomly just not connect to the dock I use or the laptop directly. Sometimes it detects it and sometimes it doesn't. I never know and frequently can't use it now. Beware.