Customer Ratings & Reviews
- Model:
- 960-001257
- |
- SKU:
- 10735490
Customer reviews
Rating 4.7 out of 5 stars with 6706 reviews
(6,706 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Rated 2 out of 5 stars
Average camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the logitech camera. My camera on HP laptop worked better than this camera.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there BigO, I'm sorry to hear that your camera wasn't what you expected. If you still have the camera, I would recommend downloading our Capture software, which should allow you to manually edit and shift things like focus, zoom, pan, etc. to get a better picture quality, as there may be something wrong with the auto focus. Usually, manually adjusting the camera will help make the camera work properly again.
Rated 1 out of 5 stars
Only compatible with Newest Mac OS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware. Specifications on this site are wrong when they say compatible with "Mac OS X 10.10 or higher." Logitech now only offers software for this camera for OS 10.14 or higher. All older OS systems are now out of luck. I cannot evaluate the other aspects of this camera because it will not function in any way on the computer I have.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Vince, I'm sorry to hear that you had some issues with your C920s webcam. If you navigate to our support site, you should be able to find all the software for the device listed in the download section for the C920s support page, including software for Mac OS 10.10, and every version after. However, software shouldn't be strictly necessary to get the camera to work, as it should be plug and play. If you're having issues getting the camera to work on your computer, I would recommend contacting us via our support site for direct assistance as well as troubleshooting tips and tricks.
Rated 1 out of 5 stars
Disappointed this time around
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed, I explained what type desk top I had and the clerk assured me this set up would work, my computer's drivers will not support this system.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
I would recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear that. Please be informed that C920s works with Windows 8 or later, macOS 10.10 or later and ChromeOS. If you have any other query related to Logitech products, get in touch with Logitech support.
Rated 1 out of 5 stars
Terrible support. Works with neither Mac or Window
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps going offline. Thought it was a mac issue, but no even on Windows you have to keep rebooting the machine for it to come online. I am not a novice user who does not know how to trouble shoot, tried all forums no solution works. Was lazy in retuning and now even past the returning window so stuck with a worthless piece of junk
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello NavSin, we are so sorry to hear about the issues you are having with your device.At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. I have attached a link to the direct support website for the C920s. You'll be able to find FAQ's, warranty info, and also any downloads that can help fix your issue. We look forward to hearing from you with an update on how the C920s is working for you. Have a great day. -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/360024152634
Rated 4 out of 5 stars
Good camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is simple and to the point. Feels durable. Will definitely be tested in my hands. Looks good
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
I would recommend this to a friendRated 1 out of 5 stars
Missing parts
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Step one of setup - attach the 10 cent privacy shutter that we didn’t include.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely apologize for the missing privacy shutter with your Logitech C920s Pro 1080 webcam. This is certainly not the experience we want for our customers. To resolve this issue, please contact the retailer where you purchased the webcam. They will be able to assist you with a replacement shutter or other appropriate solution. We appreciate your understanding and patience.
Rated 1 out of 5 stars
Won't work with Windows 8 on my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer, running windows 8, will not recognize the camera. I have a $20 piece of crap webcam that will work on my PC but not this. Is it the camera or my computer? Hard to review the webcam if it won't work.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, thank you for your feedback! The C920S Webcam is compatible with Windows® 7 or later. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024152634--Getting-Started-C920s-HD-Pro-Webcam - Will, Logitech.
Rated 1 out of 5 stars
Logitech webcam c920s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Logitech webcam did not come with software or information on how to download software. As of now I have no idea if it even functions.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! Please refer to the below link to download the compatible software for the Logitech C920s webacm. https://support.logi.com/hc/articles/360024695174-Download-C920s-HD-Pro-Webcam
Rated 1 out of 5 stars
Over Priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy delivered it quickly and set up was very easy. But the item was overpriced. Image quality is poor and product isn’t worth the money. Since it was too difficult to return, I kept it. This item received top rating my the New York Times, I can only imagine what lesser products are like.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there, I'm sorry to hear that the video quality on your C920S was sub par. I would recommend downloading our Logitech Capture software, which should allow you to fully customize the quality of your webcam and allow you to manually tweak things like focus.
Rated 2 out of 5 stars
Not good for streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the web cam can Use some more features
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Perfecttripod, thank you for your feedback! Be sure to check out Logitech Capture software for additional features: https://support.logi.com/hc/en-us/articles/360025141614 - For streaming, I would recommend the C922 with it's 720p / 60 fps: https://www.bestbuy.com/site/logitech-c922-pro-stream-webcam/5579380.p?skuId=5579380 - or the StreamCam with it's 1080p / 60 fps: https://www.bestbuy.com/site/searchpage.jsp?st=streamcam&_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys - Will, Logitech.
Rated 1 out of 5 stars
Waste of time and money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Video never worked and was unable to set up with my computer. The audio worked fine but all of my troubleshooting was unsuccessful with the video issue.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback! That is odd, as the C920S Webcam is a plug and play design. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024152634 - Will, Logitech.
Rated 1 out of 5 stars
Logitech's "Right Sound" function is a disaster!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio is terrible! It works for the spoken word, but terribly distorts musical instruments because of Logitech's "RightSound" software. Logitech used to provide an on/off switch for "RightSound" and "RightLight," but no more. These two settings are ON continuously.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi justBill, thank you for your feedback! Use Logitech Capture software to adjust your webcam settings. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024152634 - Will, Logitech.
Rated 5 out of 5 stars
Excellent Webcam for Reasonable Price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech - C920S Pro HD Webcam is a solid solution for good-quality webcam needs. Simple plug-n-play setup, stereo sound, flexible options for positioning on monitor or tripod, and basic Camera Settings software with a good set of features all make this a great package for a good price. The added privacy shield, which enables you to block out the lens, is a small, but greatly appreciated, addition. As a Mac user, I was disappointed that the recording software offered by Logitech is only for Windows. The Camera Settings software, though, works great on my computer and I found the standard Quicktime software (included with my Mac) enabled me to record with little difficulty. The Logitech - C920S Pro HD Webcam is one of those welcome tech offerings that simply does it's job well.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
I would recommend this to a friendRated 5 out of 5 stars
Very sharp camera
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Logitech C920s Pro webcam is crazy sharp. I’m used to laptop webcams and their fuzzy resolution. This webcam’s sharpness was a very pleasant surprise The included privacy cover was a nice little addition. That being said, I had thought it was something integrated into the camera itself from the product description. It’s not. Instead, it’s a separate little plastic clip that snaps into place in front of the camera. Not a big deal, but I thought it worth noting. The camera itself has a respectable amount of heft to it. This is not some cheap, hollow plastic thing. Installation was a breeze. I plugged it in . . . the end. No software or drivers needed to install. I just plugged it into my desktop, and it immediately began working using Windows 10’s camera app. Cord length is respectable. I had no problems positioning the camera on my desk while plugging it into my computer tower on the floor. The cable had plenty of slack, and I was able to move the camera around fairly easily. The camera has a variety of different positioning options. It can sit on its own base and rest on your desk, it has a tripod mounting hole on the base if you want to attach it to a tripod, and it can rest on top of your monitor by unfolding the base. This last one didn’t work too well for me as my monitor was too thin to properly support the camera at any usable angle. I did manage to get it balanced just right once, but I thought it was a mite too precarious at that angle. I found the camera worked best for me when positioned on my desk and resting on its base. The microphone quality was excellent. The person on the other end of my web chat had no difficulty understanding me whatsoever. I was also able to use the microphone on the camera with Cortana to issue voice commands to my desktop. It should be noted that this camera is NOT Windows Hello compatible. That technology requires infrared sensors and other bells and whistles that this camera is not equipped with. All in all, I’m very impressed by this little camera. I would definitely recommend it for anyone who makes frequent video calls.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
I would recommend this to a friendRated 1 out of 5 stars
Awful on Mac even with powerful hardware
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The FPS on the camera is absolutely abysmal on MacOS. I'm on a 2019 16" Macbook Pro with the most recent OS and this thing is worse than cheap cameras on Amazon. The LogiCapture software does not help. Not at all worth the price on a Mac.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Absentingnition, Thank you for your feedback. Sorry for the inconvenience you're having with your device. Be sure to download Logitech Options to access all features for your device. If you need further assistance please contact Logitech Support on the website. LaShonda from Logitech
Rated 1 out of 5 stars
Bad clicking noise when sharing video
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone in my meetings complains about a clicking noise that stops when I stop sharing my video. I think it is the camera trying to auto-focus and the mic picks it up. People have said it sounds like a woodpecker.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Nick, Very sorry about the issue you're having with C920s and the clicking noise that your colleagues hear when you share your screen. I can assure you that it isn't the auto-focus being picked up by the microphone, but most likely a software issue with the application you're sharing with your call. If you have your camera connected to a hub or KVM switch, that could be why this issue is occuring. Make sure that the C920s is plugged directly into a USB port on your computer. For more troubleshooting tips and for live technical chat support, use this link:  https://support.logi.com/hc/en-us/articles/360025334493--FAQ-C920s-HD-Pro-Webcam. Hope that you find this useful and that all is going better. Thank you for choosing Logitech. - Richard from Logitech
Rated 1 out of 5 stars
Wouldn't connect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera came with no instructions, nor would it connect to my laptop. Online instructions are minimal, no mention of downloads/drivers, etc. and yet, nothing happens when connected. Returned
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Athena,
I am sorry that you could not connect your C920s. For future reference, Logitech has all their product information on their website, including downloadable product manuals. Also, whenever you need assistance with a Logitech product, feel free to contact their support team via chat, phone, or email. Logitech appreciates your product review. - Leo from Logitech
Rated 5 out of 5 stars
A 1080p, 30fps webcam with privacy!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't thought about external webcams in a long time because 99% of the time I was on a laptop, which has a built-in webcam. Then I added an external monitor, keyboard, mouse and suddenly I found myself needing a webcam but wanting privacy. The "s" in Logitech C920s stands for shutter, so it comes with a small clip-on attachment which you can use to either slide over or flip down over the camera. One of the reasons I picked the C920s is for this. Other than that, the Logitech C920s works exactly as you would expect. Setup in seconds (auto-detected by Windows 10), worked perfectly with Lync (our office messaging tool) and no complaints from anyone about video or audio quality. Happy and does all it needs to do.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
I would recommend this to a friendRated 2 out of 5 stars
I don’t know
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No idea how to take a picture of myself like I can on my iPad. I video conference sight and did get myself on the screen.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Fast wifi not fast enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have good enough wifi to conduct video meetings but that wasn’t fast enough to support this camera. The lag time was about 30 seconds. I returned the camera.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi AnnMM, Very sorry to hear about the lag issue you experienced with the C920S HD Webcam. It sounds like the issue isn't one of fast enough Wifi to support the camera, it sounds more like a hardware issue with your computer or a connection issue. If you had the the C920S plugged into a USB hub, that could've caused connection issues and the lag. Hope that you will give Logitech webcams a try in the future. Thank you for being a Logitech customer. - Richard from Logitech













