Customer Ratings & Reviews

I got the Logitech C920S webcam to replace an aging 720p webcam on a desktop that was beginning to fail. It's a huge upgrade over the old camera, but not quite state of the art and not without some shortcomings. The camera is a low, wide design, about one inch tall and four inches wide. The two microphones are one either end of the camera, making for acceptable separation. The mount is rather clever, allowing the camera to be used on skinny laptops, thicker monitors with curved backs, or desks mounted. It also has a tripod mount screw. There is no physical pan or tilt adjustment. A clip on flip up privacy shield privacy shield is included. Installation was simple(Windows). Mount the camera on the top of the monitor (or laptop screen), or put it to the side. Plug it into a USB port, it auto-installs and pops up a link to download the Logitech Capture, which is control software. The Logitech Capture control panel is also simple, with adjustments for resolution, white-balancing, autofocus, various filters, etc. Buttons for video record and snapshots. The image frame is quite wide angle and can be zoomed. The video quality is excellent, as is the audio. The image is sharp all the way to the edges, the color is nicely saturated, and the color balancing is excellent. The falloff in video quality between 1080p and 720p is minimal, which is nice for video on lower bandwidth links. There is some lag between the subject and the displayed image, but it's not objectionable. There is a software pan and tilt, but only when zoomed in and only to the edges of the full image frame. As a webcam for video chatting or other fairly static presentations, this is a great choice. However, for more dynamic presentations, this webcam has some limitations. The autofocus hunts a bit when the subject is moving around the frame and it is very noticeable. Also, the lack of support for 60hz at 1080p or 720p (spec'ed at 720p, but not available in the software,) makes dynamic scenes (eg., lab experiments, music videos, etc) seem a bit jerky. Also, it's too bad that Logitech didn't choose an oversize sensor that could offer tilt and pan at full frame. Overall, a very nice webcam for chatting and conferencing, but the lack of 60hz support even at 720p and the autofocus performance make is a less desireable choice for many dynamic streaming applications.

This webcam has great reviews but my experience was not great. The image quality was less than my Logitech C270. It would not keep focus, even when I put it in manual mode - via the Logitech camera settings app. No real documentation, most of what I found was via web searches. It was a great disappointment... Returned the item.

Image quality is pretty awful. I'm not entirely sure if there is a better option for the price, but in a pinch this does fine. Logitech Capture makes it look better, but still not good.

This camera looks terrible compared to built in MBP cam or using iphone in zoom. Was hoping to not have to topen my laptop my laptop for meetings with external monitor but im so dark and blue it’s embarrassing. Not sure why this gets such great reviews, totally disappointed.

Ok, I am not sure I like the flexibility of this item

Good camera. Back lighting is more important with this model than other cameras I have used in the past.

I expected/hoped for better video quality but this was on the grainy side compared to my built-in (Mac) camera. I will say though that lighting makes a huge difference and if I'd had better lighting, maybe I would've had a better experience with it.

Is NOT recognized by logi capture app. It is the main reason I bought it. Shows up on other apps and camera app. Even shows up on the logitech basic settings app. Just can't get it to show up on Logitech capture app. I've tried everything I could find on web with no luck. Its like they forgot to write this "s" model into the program as a recognized camera.

The microphone would regularly start distorting sound, and the other person would not be able to hear. You also have to navigate the settings to make sure the camera lighting is good - and that took awhile for me to figure out how to do.

The webcam took a very wide angle view - which would not be bad except that it placed me too far away. Using the additional software allowed it to better zoom in --- but that software does not play well with Microsoft Teams, especially when I never know when I will get a Teams call. The only way I've found it to work OK is to leave the additional software open all the time.

I had to return it. The picture quality is not good.

This rating is due to the fact that I wanted to use Logi Capture in conjunction with the webcam. The webcam was recognized by my Mac just fine. However, when I installed Logi Capture I found that it would crash when launched. I was never able to get Logi Capture to run. I filed a ticket with LogiTech support but so far none of their ideas have worked: - install as a different user on the computer - clear NVRAM/PRAM then install - boot in safe mode then install I've returned the webcam and will work with LogiTech support a bit more. If we can fix this I'll give it another chance, if the software won't boot, I'll look for a different webcam to purchase.

Good product while it lasted. Worked for a few weeks but ended up returning due to issues

Good webcam. Does have some trouble focusing at times.

Couldn't get it to work. Had to go back to old webcam. Probably just a matter of needing to adjust a setting or two but with no customer service available, it was a waste of my money. If anyone is actually reading this, you could help me by figuring it out.

I am disappointed in this camera. It doesn't have the picture and the features that I expected.

Not so satisfied with this product with the price I paid.

This is good for common video calls. Don’t work with windows hello.

my review for this item is good. The TV I was trying to buy online over black friday gets a ZERO!! No one would help me find out if my card was still active and even then I wanted to buy something new and who cared. Not you. So thanks for NOTHING!

On certain monitors unable to adjust to get good angle. End up constantly looking up.