Customer Ratings & Reviews
- Model:
- 960-001257
- |
- SKU:
- 10839763
Customer reviews
Rating 4.7 out of 5 stars with 6699 reviews
(6,699 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Rated 1 out of 5 stars
Don't Waste Your Money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't bother wasting your money if you use Windows 10. There are no compatible software versions for this webcam and now I can't return it because I waited too long to try and use it.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi CamofDash, thank you for your feedback! The C920s is compatible with Windows® 7 or later, macOS® 10.10 or later 10.10 or later, Chrome OS™, USB - A port, and works with popular calling platforms. Try using Logitech Capture: https://support.logi.com/hc/en-us/articles/360025141614 - For additional support, please refer to: https://support.logi.com/hc/en-us/articles/360024326953 - Will, Logitech.
- Pros mentioned:Privacy feature, Video quality
Rated 5 out of 5 stars
Awesome - Give it 6 stars not five ******
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After an extensive testing period, I can tell you this is a perfect webcam for Whatever your needs are. I began by plugging this camera into an older laptop I have still operating on Windows 7. The plug and play aspect automatically download the Logitech webcam app for my PC and I was up and running or should I say streaming, shortly there following. There are several options and features for anyone from the amateur vlogger all the way to seasoned YouTube, that make getting up and going quick and simple. On such an older computer, my quality was stiffened and fragmented but at no time was it of poor image quality per the option selected at the time (1080 looked great and even 480 were of decent resolution). On a new high-end gaming PC it was even easier with minimal operating struggles. I used this product with my XBOX by plugging it right into the side USB (Logitech Web Pro is a formatted and compatible cam) and was Live Streaming my game play in beautiful quality (probably because I was in the display box :^) with again just few seconds. The after effect is now wanting to purchase software that will only further enhance my Streaming abilities; with all the bells and whistles available. The camera is sleek and stylish with blue leds side lights to let you know it is working / on. I have had as much fun seeing what all it is compatible with (yes my 4k TV will double as a Skype monitor). In short, if you need or want a web cam THIS IS THE ONE (imo).
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
I would recommend this to a friend Rated 1 out of 5 stars
Done after 4 months!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in October, by February it's not working. The color is all off - glowing red now won't cut it for my business
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friend- Pros mentioned:Overall performance, Setup, Video quality
Rated 4 out of 5 stars
Great Image and Sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So this is my first Webcam that is not built into my computer. It was SUPER easy to install. I plugged it into an open USB port on my computer and that was it. It connected immediately. The picture is fantastic. The sounds is superb too for a webcam. I use this primarily for video trainings that I conduct. The only downside that kept me from given 5 stars was the privacy shutter. I appreciate that there is one included. But it just sits on the camera very loosely. If the monitor gets shifted or the camera gets moved or bumped the shutter will move. I am surprised it doesn't fit more securely. The base for the camera is also very well thought out. It adjust easily to accommodate just about any monitor size. I feel it is gripping the monitor very well. I can even set it up under my monitor and gain a little height just from adjusting the stand. It also has a place where it can be secured to a camera mount (trip pod for example). Overall super impressed.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
I would recommend this to a friend Rated 1 out of 5 stars
Not !
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low quality it sucks should have returned it but forgot
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! We're sorry to hear you're not impressed with the video quality of your Logitech C920s webcam. We appreciate your feedback and apologize for any inconvenience.
Rated 1 out of 5 stars
Don’t buy this product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially I thought I’d like it. The worker gave it such great hype, but once I got home and set it up the camera quality was terrible! Seriously worse than a laptop webcam. 0/10 recommend.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there, I'm sorry to hear that the video quality on your C920S was sub par. I would recommend downloading our Logitech Capture software, which should allow you to fully customize the quality of your webcam and allow you to manually tweak things like focus, pan, etc. I apologize for any inconvenience this may have caused you.
Rated 1 out of 5 stars
JUNK KEEP LOOKING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zoom never work, believe the other reviews keep looking. The zoom never work out the box. This old tech poor quality and overpriced. You get what you pay for, just not here. Pay a little more get what works.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
worked once
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sorry it does not work. I installed it and worked for the first time. The next time I used it, it is no longer working any more.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It never worked. I'm not a techno-geek but I think I know how to plug in a USB drive device. This thing doesn't work from the start of delivery.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Deewing57,
I am sorry that your new Logitech webcam is not working as you expected. You must go to your device's settings and set the Logitech webcam as default. Logitech appreciates your product review. - Leo from Logitech
Rated 1 out of 5 stars
Not working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It Did not let me use it on my pc very disappointing
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 1 out of 5 stars
Piece of garbage webcam
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 12 hours, desktop wouldn’t recognize it, then my laptop wouldn’t. Don’t waste your money.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Daniel, we're sorry to see you're having some compatibility related issues with your C920S HD Webcam. If you haven't already, please unplug and plug in the USB cord to your webcam. Then restart your computer. It's possible that all the drivers didn't download properly. If you've done that and are still experiencing issues, you do have a 1-year limited warranty that can be used to have a replacement sent out to you. You can do that here: https://support.logi.com/hc/en-us/articles/360024923834-Warranty-HD-Pro-Webcam-C920. Hope that helps. -N from Logitech
Rated 1 out of 5 stars
Logitech has gone down hill
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought Logitech had a good reputation.I just wish I returned it before it was too late as it was expensive
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. Thank you for taking the time to share your experience with us. Is there a specific issue with the C920S that you had purchased? The C920 line is the best selling webcam in the world, so there are a lot of people that love it. Please visit our support site for troubleshooting and FAQ: support.logi.com
-Charlton at Logitech
Rated 1 out of 5 stars
Poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clip does not work. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! Incase if you need additional help, kindly please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 1 out of 5 stars
Gir
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure it is fine, but did not help with my voice breaking up on zoom. Got a headset and took it off and went back to camera from my new HP!
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Very sorry to hear about your disappointment with the C920S HD Webcam and your voice breaking up on Zoom. There could be several reasons why you're experiencing microphone issues. To troubleshoot your webcam microphone, do the following: verify that you can hear sound through your speakers, test the microphone in Windows Sound Recorder, make sure the microphone is selected in your Zoom settings, and determinen if the microphone drivers are loaded properly in Window Device Manager. Here's a link to the product support page for the C920S that will further illustrate how to troubleshoot your microphone issue along with other troubleshooting FAQs, software downloads, and more:  https://support.logi.com/hc/en-us/articles/360025334493--FAQ-C920s-HD-Pro-Webcam. Hope that you found this helpful and that all is going well. Thank you for being a Logitech customer. - Richard from Logitech
- Pros mentioned:Privacy feature, Setup, Video quality
Rated 4 out of 5 stars
Small Webcam with Great Efficiency
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech - Pro HD Webcam C920s is a good webcam for use on the Xbox One X. It supports Full HD 1080p at 30fps, which is more than enough to use on the Xbox gaming system. Setup was easy and smooth, with no hassles. Took about 5 mins out of the box to set up, connected to a usb port, adjusted position, distance and zooming level. The HD quality is great for the price point. It includes a privacy cover in case you don’t want an open webcam on your system. The only thing that it didn’t come with was the tripod, which would be a good addition to the bundle. Great option for those that don’t want to spend a bundle on a good webcam.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
I would recommend this to a friend Rated 3 out of 5 stars
Arriverd 2 days late
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mainly FedExs fault for not delivering it on time product is good though would recommend
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
I would recommend this to a friendRated 1 out of 5 stars
Webcam stopped working after two years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in December 2020. Officially stopped working today 6/30/2022. Super bummed. Quality was fuzzy.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Bestbuybb22,
I am sorry that the C920s webcam stopped working after two years. I will record your product insight and pass it on for further investigation. Logitech appreciates your product review. - Leo from Logitech
Rated 1 out of 5 stars
Worst cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dnt waste your money on this cam. My laptop cam is much better quality than this
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Rahul! Sorry to hear the C920S Pro 1080p Webcam with Privacy shutter did not meet your expectations. It is a great camera used by many Content Creators and people working from home these days. offering a resolution up to 1080p at 30fps. Of course, we also have other models with an even superior video quality depending on your needs, like the StreamCam and 4K Pro webcams, if that's something that would better fit your needs. - Mathieu from Logitech
Rated 1 out of 5 stars
Stopped working after 3 days
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Webcam stopped working after 3 days of use. Worked fine then repeatedly crashed. Didn't even work with the logitech application.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Matt,
Thank you for choosing Logitech, and for taking the time to review the C920s webcam. I am sorry that you experienced issues with your webcam; I would like to help.
-Please check that Windows is up to date, also please check your “Device manager” for driver updates. In the “Device Manager” please check the pull-down menu under “Imaging Devices”, please right click on the “c920s” option and check for driver updates. If there are updates please run them, if you see “The best drivers for your device are already installed” please select “search for updated drivers on Windows update”. On the “Windows Update” screen, you may see a “You’re up-to-date”, message (you may see an option to “view optional updates”. If you see this option, please select “view optional updates”, where you will find the optional updates in a pull-down menu. If you do not see this option, please select “check for updates”. This likely will reveal the “view optional updates” option. This is based on what I experienced after a recent system update, and these steps resolved the issue that I had experienced. This should improve your experience, but I also recommend utilizing the Logitech software for custom adjustments.
-This webcam is supported with the Logitech “Capture” and “G-Hub” programs. If you use “Capture”, you will want to set adjustments in “Capture” and select the webcam input as “Capture”. “G-Hub” also supports this webcam, and you can set customizations to specific apps if you would like. Please keep in mind that a webcam can be the input device for one program at a time. If you use “G-Hub” to make adjustments and launch a video conferencing program, there will be a message that the webcam is in use. In this case you would want to close G-Hub, select the webcam as the input device in the Application and if you would like to make more adjustments, you would then launch “G Hub”. When the App has video displayed, Video adjustments can be done in G-Hub, but the webcam will not be displayed in G-Hub as the App will be utilizing the video. This would be the case with what you may experience with some popular video conferencing solutions, and operating systems at this time. I am not sure of the specific details of your setup, but this should be consistent to what you are experiencing. Future updates to operating systems and programs may create a different experience. I have attached a link to the support page for the c920s webcam where you can find software downloads for the Logitech “G-Hub”, Logitech “Capture” programs, as well as further support. I hope you enjoy your c920s webcam.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360024695174--Downloads-C920s-HD-Pro-Webcam
- Pros mentioned:Setup, Video quality
Rated 5 out of 5 stars
A Must Have
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was automatic but it required rebooting of my laptop and PC. Both running Windows 10. No software needed. The first thing I noticed was that it has a tripod mount, which is great if you need to record indoor videos, not just use it for video calls. The second thing was that it includes a lens cover, which is not only good to protect the lens but a must have to protect your privacy. You never know when you will be hacked or even broadcast yourself unwillingly. That cover gives me some peace of mind. It is good to notice that the resolution is lower than the cameras built into some top smartphones with 4K resolution but perfectly acceptable for a webcam and adequate for most in-door YouTube recordings. Actually, it is the best webcam I have ever had on my laptop and PC, and for the Web, there is little to no advantage in using a camera with higher resolution than this. I would highly recommend it for its good 1080p video quality, 30fps and great picture even in low lighting environments and default settings in all my tests. I also like that it supports 1080p in widescreen. I was willing to give it a perfect five-star rating, but then I tested the microphone. I expected it to work poorly because my laptop was on the coffee table and I was on the couch, about 10 feet away. The person could hear me perfectly well. I decided to move to over 30 feet and I could still be heard clearly. Since there is nothing above five stars, I did not change my mind. The person at the other end kept saying how clear and smooth the image was with no artifacts even when I moved my arms back and forth very quickly. Very few webcams can do that at any price level. Totally worth it.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
I would recommend this to a friend













