Customer Ratings & Reviews
- Model:
- 960-001257
- |
- SKU:
- 11521941
Customer reviews
Rating 4.7 out of 5 stars with 6701 reviews
(6,701 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Rated 3 out of 5 stars
Mediocre
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A pretty mediocre webcam that’s snowing it’s age. Generic Chinese webcams on Amazon offer better quality at a better price in 2021
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Nice Quaity
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This web cam was better than i expected, nice quility
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
I would recommend this to a friendRated 3 out of 5 stars
Works, but isn't flattering
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the only camera we could find available at the time. It isn't great, and makes you look a bit wide in the frame.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Does not work for me.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This maybe a good product but it does not work for my destop, although I have window 10. No matter how I tried, it was blury.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Logitech Webcam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This because it gets high ratings; not sure it's deserving. Doesn't seem that much better than my laptop built-in.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Webcam
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall graphics on the webcam are not the best .
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
I would recommend this to a friendRated 3 out of 5 stars
Average
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gives new meaning to the word "average". Unexceptional image quality and sound capture. Works well for zoom meetings.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
I would recommend this to a friendRated 4 out of 5 stars
Good Webcam for Video Chatting
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Logitech C920S webcam to replace an aging 720p webcam on a desktop that was beginning to fail. It's a huge upgrade over the old camera, but not quite state of the art and not without some shortcomings. The camera is a low, wide design, about one inch tall and four inches wide. The two microphones are one either end of the camera, making for acceptable separation. The mount is rather clever, allowing the camera to be used on skinny laptops, thicker monitors with curved backs, or desks mounted. It also has a tripod mount screw. There is no physical pan or tilt adjustment. A clip on flip up privacy shield privacy shield is included. Installation was simple(Windows). Mount the camera on the top of the monitor (or laptop screen), or put it to the side. Plug it into a USB port, it auto-installs and pops up a link to download the Logitech Capture, which is control software. The Logitech Capture control panel is also simple, with adjustments for resolution, white-balancing, autofocus, various filters, etc. Buttons for video record and snapshots. The image frame is quite wide angle and can be zoomed. The video quality is excellent, as is the audio. The image is sharp all the way to the edges, the color is nicely saturated, and the color balancing is excellent. The falloff in video quality between 1080p and 720p is minimal, which is nice for video on lower bandwidth links. There is some lag between the subject and the displayed image, but it's not objectionable. There is a software pan and tilt, but only when zoomed in and only to the edges of the full image frame. As a webcam for video chatting or other fairly static presentations, this is a great choice. However, for more dynamic presentations, this webcam has some limitations. The autofocus hunts a bit when the subject is moving around the frame and it is very noticeable. Also, the lack of support for 60hz at 1080p or 720p (spec'ed at 720p, but not available in the software,) makes dynamic scenes (eg., lab experiments, music videos, etc) seem a bit jerky. Also, it's too bad that Logitech didn't choose an oversize sensor that could offer tilt and pan at full frame. Overall, a very nice webcam for chatting and conferencing, but the lack of 60hz support even at 720p and the autofocus performance make is a less desireable choice for many dynamic streaming applications.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
I would recommend this to a friendRated 1 out of 5 stars
C920s disappoints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This webcam has great reviews but my experience was not great. The image quality was less than my Logitech C270. It would not keep focus, even when I put it in manual mode - via the Logitech camera settings app. No real documentation, most of what I found was via web searches. It was a great disappointment... Returned the item.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Patrick, we are so sorry to hear that the C920s webcam did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. At the end of this message, I attached a FAQ list for you to check out to get the best performance out of your webcam. We apologize for any confusion. We look forward to hearing from you again. Have a great day. -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/360025334493--FAQ-C920s-HD-Pro-Webcam
Rated 2 out of 5 stars
Overrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera looks terrible compared to built in MBP cam or using iphone in zoom. Was hoping to not have to topen my laptop my laptop for meetings with external monitor but im so dark and blue it’s embarrassing. Not sure why this gets such great reviews, totally disappointed.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the awful experience with the C920S webcam. You can try installing the Logitune software and check if this helps. If the issue is persistent, we'd suggest you to contact Logi support and the team will definitely help you out.
Rated 2 out of 5 stars
Okay camera.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image quality is pretty awful. I'm not entirely sure if there is a better option for the price, but in a pinch this does fine. Logitech Capture makes it look better, but still not good.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!
Rated 3 out of 5 stars
Good Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, I am not sure I like the flexibility of this item
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Works well but Has limitations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera. Back lighting is more important with this model than other cameras I have used in the past.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
I would recommend this to a friendRated 2 out of 5 stars
Fine but not as good as Mac built-ins
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected/hoped for better video quality but this was on the grainy side compared to my built-in (Mac) camera. I will say though that lighting makes a huge difference and if I'd had better lighting, maybe I would've had a better experience with it.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Please be informed that it is recommended to increase the lighting if you have a fuzzy, grainy, or noisy image. Cameras need light to produce great images. Improving the lighting conditions can considerably improve the image quality. This will also improve on the blur or fuzziness seen during quick movements. However, we will take this as feedback and pass it along to the team.
Rated 2 out of 5 stars
Wont show up on Logitech capture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is NOT recognized by logi capture app. It is the main reason I bought it. Shows up on other apps and camera app. Even shows up on the logitech basic settings app. Just can't get it to show up on Logitech capture app. I've tried everything I could find on web with no luck. Its like they forgot to write this "s" model into the program as a recognized camera.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. Thank you for taking the time to share your experience and concerns with the C920S webcam and Logitech Capture software. I'm sorry to hear that you're having issues with connecting the webcam to the software. By any chance, are you on an M1 Mac? We are having some issues with the new Apple M1 chips and it is causing some unforseen technical problems, and our team is working on compatibility. I use the C920S on a Windows 10 machine and it works well with Capture on my computer. Please visit our support site for more troubleshooting tips and updates: support.logi.com
-Charlton at Logitech
Rated 2 out of 5 stars
Nah
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone would regularly start distorting sound, and the other person would not be able to hear. You also have to navigate the settings to make sure the camera lighting is good - and that took awhile for me to figure out how to do.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the troublesome experience with the product. Please make sure the webcam is connected directly to the computer and not to a hub, extender, switch, adapters or something similar. Also, try different software. For example, Windows Camera app and check if that makes any difference. If the issue persists, reach out to Logi Support and our dedicated team will find a solution.
Rated 2 out of 5 stars
Less than desired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The webcam took a very wide angle view - which would not be bad except that it placed me too far away. Using the additional software allowed it to better zoom in --- but that software does not play well with Microsoft Teams, especially when I never know when I will get a Teams call. The only way I've found it to work OK is to leave the additional software open all the time.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Terry, thank you for your feedback! You are correct. To use the webcams advanced features, you will need to use and leave Logitech Capture software up and running. Select "Logitech Capture" instead of "C920s Webcam" as your video source for Microsoft Teams. You can also try re-positioning the camera if needed. For support, please refer to: https://support.logi.com/hc/en-us?webcontent=productgettingstarted&mID=793 - Will, Logitech.
Rated 1 out of 5 stars
Logi Capture Software crashes on Mac
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This rating is due to the fact that I wanted to use Logi Capture in conjunction with the webcam. The webcam was recognized by my Mac just fine. However, when I installed Logi Capture I found that it would crash when launched. I was never able to get Logi Capture to run. I filed a ticket with LogiTech support but so far none of their ideas have worked: - install as a different user on the computer - clear NVRAM/PRAM then install - boot in safe mode then install I've returned the webcam and will work with LogiTech support a bit more. If we can fix this I'll give it another chance, if the software won't boot, I'll look for a different webcam to purchase.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, we're sorry to see you're having some software related issues with using your C920S webcam with Logitech Capture. For the Mac, this software is still in a beta which is why it crashes. The webcam itself can be used with other apps for recording like Streamlabs OBS for example. But hopefully Tech support can find a solution for you.
Rated 3 out of 5 stars
Quality not as good as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it. The picture quality is not good.
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Worked great for 2 weeks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product while it lasted. Worked for a few weeks but ended up returning due to issues
This review is from Logitech - C920s Pro 1080 Video Conferencing, Streaming, and Gaming Webcam with Privacy Shutter - Black
No, I would not recommend this to a friend













