Customer Ratings & Reviews
- Model:
- 960-001257
- |
- SKU:
- 6321794
Customer reviews
Rating 4.7 out of 5 stars with 6598 reviews
(6,598 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the excellent video quality, ease of use, and reliable overall performance of the C920s Pro webcam. Many appreciate the included privacy feature. While some users mention challenges with autofocus and cable length, the positive feedback on image quality and ease of setup significantly outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great quality camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Packaging can be slightly better, but no complaints!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
logitech webcam
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture is clear, cheap, I recommend to all people
I would recommend this to a friend Rated 3 out of 5 stars
Gets the job done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I paid its not to bad only had it a few weeks and only used a few times
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the C920S. We appreciate you taking the time to share your experience. We're pleased to hear that it meets your needs. If you have any further questions or require assistance, please feel free to contact Logitech customer support team.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it works super good picture quality is amazing
I would recommend this to a friend Rated 3 out of 5 stars
Not as bad as some of them
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s totally fine, but I wouldn’t write – or, rather, video call – home about. With enough tinkering of lighting and difficult-to-access settings app, one can manage to not totally look like a White Walker.
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 2 out of 5 stars
Just "OK"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's "OK" just took a lot of technical juggling to make it compatible with Zoom and Teams calls. I should have researched it more before I bought it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there MJHouston, I'm sorry to hear that you had some issues with your C920s. The webcam should be plug and play, meaning as long as there are no other webcams plugged into your computer it should be detected as the default camera by most software. I apologize for any inconvenience this may have caused you. -Weston from Logitech
Rated 3 out of 5 stars
Cool cam bad software
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a newer MacBook Pro and the software for this webcam Online always fails and makes it very annoying to use. It works fine on the older pre usb c systems
No, I would not recommend this to a friendRated 3 out of 5 stars
Not IR
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad picture. Wish I had noted that it is not an IR camera. It will not work with Win10 Hello.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed, it’s ok but I don’t see a big difference in the image quality.
I would recommend this to a friendBrand response from Logitech
Posted .We understand wanting a sharper image for your video calls and streams. While the C920s offers Full HD quality, some users may prefer webcams with higher resolutions. Our support team is happy to discuss if a different webcam might be a better fit for your needs.
Rated 3 out of 5 stars
No Mac Software
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera and microphone work however you have no ability to control anything on the camera with a Mac. Logitech Capture software just crashes on opening and Logitech does nothing to fix it.
No, I would not recommend this to a friendRated 3 out of 5 stars
BEWARE - may not be compatible with you MAC.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There were many issues to be resolved with my MacMini with no warning of that before we purchased the webcam. Transparency would have been nice, so we didn't have to waste so much time.
No, I would not recommend this to a friendRated 3 out of 5 stars
Acceptable printer; does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I am satisfied. I had to enlist the support of Best Buy Geek Squad to get the scanner to work properly. Something was corrupted in the drivers during normal installation. Was a real pain and took almost two hours to trouble shoot!
No, I would not recommend this to a friendRated 3 out of 5 stars
Good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Webcam for the price, Granted it is 1080p so it does look pixelated on a 4k screen. but your not going to get much better unless you spend double the price
I would recommend this to a friendRated 2 out of 5 stars
Cannot control the lens
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought you would be able to control the lens so you can move in and out of the subject(me) for others whom I am having a video chat with to see. This model is not as good as my old one even though it has a privacy cover(which is cheap plastic cover). I would not have bought this one except my old one is no longer working. The reviews should mention you do not control the lens!! A real shame.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Barry,
Thank you for your feedback. It is greatly appreciated. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 3 out of 5 stars
Camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Would buy one for the whole family if i could.
I would recommend this to a friendBrand response from Logitech
Posted .We're very glad to hear you love the product as much as we do. Thank you and have an amazing day! 😀
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Does exactly what it says it will.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what it says it will. This was very easy to set up and has an excellent picture quality.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 2 out of 5 stars
Mic doesn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video quality is really great, but the microphone doesn’t work. Its very lis volume and fade away while using.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Marcelo,
I am sorry that the C920s is not fully meeting your expectations. This issue is more than likely to be a setting issue. Ensure that your computer's default microphone is set to the C920s. If the issue persists after trying this step, contact the Logitech support team for personalized assistance. Logitech appreciates your product review. - Leo from Logitech
- Cons mentioned:Autofocus
Rated 2 out of 5 stars
Terrible autofocus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The auto focus is really bad. Because of that the video quality is blurry and not clear. Way worse than the FaceTime cameras on MacBooks even though it’s 1080p.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Kenny,
Thank you for your feedback. Sorry for the inconvenience you're having with your device. Be sure to download Logitech Option and Logitech Capture software or more customizable options for your device. If you need assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Rated 3 out of 5 stars
webcam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video is good. Have had trouble getting my voice heard on any Zoom meetings. I have contacted Logitech more than once and they claim they have fixed the problem but nobody can hear my voice.
No, I would not recommend this to a friendRated 3 out of 5 stars
it alrighty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poor quality when it comes to recording but it will do the job pretty well
I would recommend this to a friend