Customer Ratings & Reviews
- Model:
- 960-001257
- SKU:
- 6321794
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the great video quality and overall performance of the C920s Pro webcam. Many appreciate its ease of use, simple setup, and the added privacy feature. However, some users have reported issues with the focus and autofocus, while others desire a longer cable. Additionally, a few customers mentioned compatibility problems across different platforms.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Does the job
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great camera for the prices. Very high quality
I would recommend this to a friend Great quality camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Packaging can be slightly better, but no complaints!
I would recommend this to a friend- Pros mentioned:Overall performance
logitech webcam
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture is clear, cheap, I recommend to all people
I would recommend this to a friend Not received
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not receive items and when I tried to get help online I was just told wait 48 hrs even though it’s been past that time frame.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Camera
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Logic products are good. But I’m not happy with this because I can’t use it with the windows hello.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize that you're experiencing issues with using the Logitech C920s Pro Webcam with Windows Hello. We understand the frustration of not being able to use a convenient feature.
While we strive to make our products compatible with the latest technologies, sometimes specific hardware and software configurations can impact compatibility.
We're continually working to improve our products, and your feedback is valuable to us. We'll share your concerns with our product development team to consider for future iterations.
Opted to try the Bio 500 instead without much luck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in hopes of using for overhead recording. Opted to try the Bio 500 instead with not much success.
I would recommend this to a friend- Pros mentioned:Overall performance
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it works super good picture quality is amazing
I would recommend this to a friend Not as bad as some of them
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s totally fine, but I wouldn’t write – or, rather, video call – home about. With enough tinkering of lighting and difficult-to-access settings app, one can manage to not totally look like a White Walker.
I would recommend this to a friend- Cons mentioned:Compatibility
Just "OK"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's "OK" just took a lot of technical juggling to make it compatible with Zoom and Teams calls. I should have researched it more before I bought it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there MJHouston, I'm sorry to hear that you had some issues with your C920s. The webcam should be plug and play, meaning as long as there are no other webcams plugged into your computer it should be detected as the default camera by most software. I apologize for any inconvenience this may have caused you. -Weston from Logitech
Gets the job done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I paid its not to bad only had it a few weeks and only used a few times
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the C920S. We appreciate you taking the time to share your experience. We're pleased to hear that it meets your needs. If you have any further questions or require assistance, please feel free to contact Logitech customer support team.
Cool cam bad software
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a newer MacBook Pro and the software for this webcam Online always fails and makes it very annoying to use. It works fine on the older pre usb c systems
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Lied to
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy told me online that it would work with PS5 and did not work. Will be returning..
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your experience. We are sorry to hear that the webcam did not work with your PS5 as indicated online by Best Buy. For assistance with a return or finding a compatible product, please contact Best Buy directly.
Acceptable printer; does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I am satisfied. I had to enlist the support of Best Buy Geek Squad to get the scanner to work properly. Something was corrupted in the drivers during normal installation. Was a real pain and took almost two hours to trouble shoot!
No, I would not recommend this to a friendNo Mac Software
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera and microphone work however you have no ability to control anything on the camera with a Mac. Logitech Capture software just crashes on opening and Logitech does nothing to fix it.
No, I would not recommend this to a friendNot IR
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad picture. Wish I had noted that it is not an IR camera. It will not work with Win10 Hello.
No, I would not recommend this to a friendBEWARE - may not be compatible with you MAC.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There were many issues to be resolved with my MacMini with no warning of that before we purchased the webcam. Transparency would have been nice, so we didn't have to waste so much time.
No, I would not recommend this to a friendCannot control the lens
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought you would be able to control the lens so you can move in and out of the subject(me) for others whom I am having a video chat with to see. This model is not as good as my old one even though it has a privacy cover(which is cheap plastic cover). I would not have bought this one except my old one is no longer working. The reviews should mention you do not control the lens!! A real shame.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Barry,
Thank you for your feedback. It is greatly appreciated. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Webcam for the price, Granted it is 1080p so it does look pixelated on a 4k screen. but your not going to get much better unless you spend double the price
I would recommend this to a friend- Pros mentioned:Overall performance
Does exactly what it says it will.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what it says it will. This was very easy to set up and has an excellent picture quality.
I would recommend this to a friend Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed, it’s ok but I don’t see a big difference in the image quality.
I would recommend this to a friendBrand response from Logitech
Posted .We understand wanting a sharper image for your video calls and streams. While the C920s offers Full HD quality, some users may prefer webcams with higher resolutions. Our support team is happy to discuss if a different webcam might be a better fit for your needs.